Heritage Customer Service

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  • Duff85
    SBR MVP
    • 06-15-10
    • 2920

    #1
    Heritage Customer Service
    Can't find which sports they offer - so I jumped on to live chat expecting a quick and easy answer. After waiting for an age I got Clinton... Who took a solid five minutes to respond between each of his questions:

    [Clinton]
    Thank you for contacting Heritage Sports, how may I help you today?[n/a] Hi - can't seem to find it anywhere - which sports outside of US and Soccer do you offer?

    [Clinton] Can I have your account number please ?

    [n/a] I bet rugby, cricket etc on top of the usual stuff

    [n/a] don't have one yet - thinking of signing up today

    [Clinton] May I ask how you heard about us ?

    [n/a] SBR

    [Clinton] I apologize but once you have your account setup we'll be able to assist you on your inquiries.

    [n/a] lol

    [n/a] so you ask me a ton of questions

    [n/a] and I can't have one answered about what sports you offer

    [n/a] pass me on to your manager please

    [Clinton] You can call in and ask to be transferred. The number is 1 800 800 7777


    Good job Heritage -
    looks like i'll be starting an account elsewhere.
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