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  • Scorpion
    SBR Hall of Famer
    • 09-04-05
    • 7797

    #1
    Heritage Sports...
    Any idea why they dont give you the FedEx tracking number for the payouts?
    Last edited by Scorpion; 12-22-11, 04:24 PM.
  • Scorpion
    SBR Hall of Famer
    • 09-04-05
    • 7797

    #2
    Shayla in their CS department wrote me the processor does not give them the tracking numbers
    I asked why and she writes "to protect themselves"

    Does this make any sense???????
    Comment
    • John Dough
      SBR MVP
      • 09-21-05
      • 1785

      #3
      Originally posted by Scorpion
      Any idea why they dont give you the FedEx tracking number for the payouts?
      Not specifically, though I have an educated guess why... because they are not the only book that has gone this route. Other books have told me they no longer provide tracking numbers.

      What you can do, however, is call FedEx, mention you are expecting a package but do not have the tracking # (obviously don't mention what you're expecting, FedEx doesn't care), and ask them if there's a package on the way to your address. They won't give you the tracking # for security purposes, but you can at least figure out when it's coming that way. If they don't have anything in their system, just call back the next morning and ask again.

      Hope this helps.
      Comment
      • John Dough
        SBR MVP
        • 09-21-05
        • 1785

        #4
        Originally posted by Scorpion
        Shayla in their CS department wrote me the processor does not give them the tracking numbers
        I asked why and she writes "to protect themselves"

        Does this make any sense???????
        Does it make sense? Unfortunately, given the current environment in the US, anything the books/processors want to do to be cautious does make sense, even if it's not super-logical on the surface.
        Comment
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