I have trouble with BET ON LINE

[DIF]

First;here is SBR rate

SBR Rating:
Sportsbook Review Overall Rating: A-
Financial Rating: A- | Customer Service: A- | Software Rating: A | Bonus Rating: A+

I decide give them a try because of their high rating.

Here is my story;

I talked on LIVE chat with james and was told that neteller-withrawals was possible for me-.

All my deposits was neteller.

I found a winning streak with them. So I won a lot from them. They paid me perfectly neteller lot of times(every times for their 2500$) I really thought this book was 100% good.

Then suddenly they gave me an email- told me neteller was not available anymore for withrawals. Thats how this mess started.

I asked them what options they have. They told me; Bank-wire, check or moneygram.

I decide take a check which they suggested me. That was the cheapiest of the options with 50$ fee for 5000$ .Bank-wire is 100$ fee./5000$

I write this because my bank in sweden now told me that I have to cover that 5000$- check with equal amount in my bank-account.( I cant cover it because I dont have that money in my bank-account) Thats the swedish banks law for checks from abroads.

I also have the Swedish taxes after me which means I cant have more than perhaps 1000$ dollar in my bankaccount/month So I shouldnt take that check but they told me it was the best way. I had no idea about the swedish banks rules when I took this option.

Now to my question.

what shall I do now? Betonline told me I have to to resend the check to them.

Can I really trust that? They can just say to me;. Sorry we never recieved that check from you and then my 5000$ is gone.


Note. they also now told me that the moneygram-option is no option anymore

Anyone here with good advice if its secure resend checks to them?


shall I resend it?

anyone with experience from betonline ?

I appreciate all help here. .

[magnavox]

Frankly speaking I was awaiting a thread by DIF featuring his Bet Online withdrawal problems.

[katstale]

SBR guys?? Is this true? Did BOL lose its Neteller privileges?

That can't be good. And they still don't have Bookers?

Rating adjustment coming??

[bigboydan]

They still show on there website that Neteller is still an option. The last thing I remember about BetOnline and it's NT transactions was that you needed to give them all your info to do transactions.

[Dark Horse]

Betonline told me I have to to resend the check to them.

Can I really trust that? They can just say to me;. Sorry we never recieved that check from you and then my 5000$ is gone.

Regardless of the rest, you should never have to send a check back. They can simply cancel the check at your request.

[Thremp]

They have been pulling this type of BS with a ton of people.

[Bill Dozer]

SBR guys?? Is this true? Did BOL lose its Neteller privileges?

No, it's not uncommon for the books to suggest taking an alternate form of payment when one of the low volume methods are not funded. The player should also have the option to wait with a timeframe.

We will find out what the situation is with Neteller. Regarding the check, the bank probably wants it to clear before making it available to you which is normal. If you had a healthy balance in the account they sometimes will cash it right there. If you already requested and received the check depositing it may be the best option.

[DIF]

I also had a pending withrawal for 2000$ that they cancelled later the same day. Told me moneygram was not an option for my account anymore.

the options was neteller-bank-wire-checks- moneygram

first they took away neteller as option and now they took away moneygram too.

I was told I could withraw neteller anytime when I deposit.

How can I then trust them?? for me its seems dangerous if I decide to resend the check.

any suggestions?

[DIF]

So I have 2 big risks here.

decide to fund my bankaccount with5000$(that I need) and wait 3-4 weeks for my bank to confirm the check is allright. If I decide this solution I risk that the Swedish taxes take my money.(they took 3000$ from me couple of months ago when Jazz sportsbook sqrew me with neteller-withrawals) here I risk lose 5000$ to the swedish taxes.

or

2. Send the check back to betonline with the risk they never recieve it back. Here I risk lose 5000$ if betonline never recieve my check.(things can go wrong with mails-)


. I just want my money the method that I was promissed and the method that I was deposit. Thats all. And yes I know Bill, but they really promissed me neteller. I couldnt blame them if they told me before I deposit.

but in my case they promissed me neteller all the way.

[big joe 1212]

When you send it back by Fedex, wont you have confirmation that they got it back?

[tomcowley]

Sending a check back is no riskier than accepting one in the first place.

[DIF]

here is last update with them 31/7-2008. (still no option for me withrawal- neteller or moneygram)

Gabby: Hello. How may I assist you today?

me: hi

me: james not there?

Gabby: He just left for lunch.....

Gabby: However is there something I can help you with?

me: i want to know about your neteller-option.

me: when its going to activates

Gabby: Ok about the Neteller, we do not have that option available right now.

me: i know

Gabby: For withdrawals.

Gabby: However where you asking about deposits?

me: but you take deposits that way ?

me: still

Gabby: Yes we do.

me: thats sounds crazy to me. take deposits but no withrawals??

Gabby: We have it both ways, however for the time being we are only offering it as a deposit option until further notice.

Gabby: It's because of the third party processors we do business with.

Gabby: They are the ones that have this temporarily unavailable to us.

Gabby: And therefore we have it unavailable to our customers until further notice form them..

me: what third part is that?

Gabby: It's between us, Neteller and their representatives...

me: is it third parts involved in moneygram too?

Gabby: They have their own third party processor.

me: any other options than bank wire or checks?

Gabby: We have Money Gram, Western Union and Neteller as deposit options , other then Bankwires and Cashier's checks..

Gabby: But how much are you wanting to deposit ?

me: I mean withrawals

me: any other options than bank wire or checks?

Gabby: Ok well for withdraws it would what I just stated except Neteller.

Gabby: How much are you planning on withdrawing so that I may find you the best option?

me: but my last withrawal moneygram was cancelled telling that was not option for my account

Gabby: Let we verify that for you , you shouldn't have any issue allow me a moment....

me: ok

Gabby: I just verified this situation and it seems that Western Union/Money Gram are having some inconvenience with transactions to Sweden right now. They are working on a solution to this. So while they work out there issue, all we can offer for you are Bankwires and cashiers checks.

me: thats not really true

me: western union/moneygram works exellent in sweden

Gabby: Remember that we are sending you "special funds" as in funds from gambling so Western Union and Money Gram can not appear as participants

Gabby: And that is the issue they are having with their third party processor.

Gabby: I would strongly recommend a cashier's check or bankwire is the best option for you right now.

me: I be back tomorrrow asking for james instead.

Gabby: Ok no problem .

me: anyway. you should have your check resend from me. you should have it on monday.

Gabby: Ok we will be looking forward to that.

Gabby: I will submit this to our payouts department so that they are aware of it's arrival.

me: one more thing about your fees. If I take a smaller check or smaller bank wires whats the fee then? let us say withrawal for 1500$

Gabby: Bankwires have a flat fee of $100 no matter the amount and cashiers checks, have a flat fee of $50 also no matter what amount.

me: ok.
me: thanks

Gabby: You're welcome .

me: be back tomorrow.

me: thanks telling me

me: bye so long.

Gabby: Great and James will be here.

me: thank

me: bye

Gabby: Anytime .

Gabby: Have a great day.

[durito]

a third party between them and neteller?

wtf is that

just put money in your neteller account you assholes

[Bill Dozer]

Dif,

I spoke to BetOnline mgt. today. They will send you bank wires for the same cost Neteller would have been ($15?). They also said that although they sent you $20,000 through Neteller it is only a withdrawal option "when available" and they do not have Neteller funded. I'm told the **/** processor does not send to Sweden. Your best option probably is to take the wires.

[SSLP]

DIF you seem like a smart a player why play at betonline?

If you have the neteller option I am sure you are not in the US , with so many options you have so much better places such as Pinnacle , at Pinny you would have been paid in minuted your full amount.

[Thremp]

Bet Online keeps their NT funded. They don't allow withdrawal for sharps or for almost anyone since it makes it harder for them to withdraw. They're just whiny bitches.

[smitch124]

seems to me they didn't like paying off a winning player, every book is dreamy when you lose aren't they??

[smitch124]

The Smart Money: How the World's Best Sports Bettors Beat the Bookies Out of Millions

by Michael Konik (Author)


This is a good book to read if you wanna know what bitches the books really are...

[Justin7]

BetOnline has some crazy offerings for wise guys.

If the payout problems are processor-related, I could cut them some slack. If it's "we don't want to incur neteller fees", we may have to rough them up.

You'll get your money, but it's a pain to deal with stuff like this. If they continue to refuse neteller when advertising it, I'll rattle the cage a bit over here.

[Brady2Moss]

BetOnline sucks.

[DIF]

thanks for your feedbacks.

I made a bank-wire withrawals for today, and let you know what happened. ( still not processed) (I was told it was processed before weekend- we´ll see)

( I keep you updated)

[katstale]

BetOnline has some crazy offerings for wise guys.

If the payout problems are processor-related, I could cut them some slack. If it's "we don't want to incur neteller fees", we may have to rough them up.

You'll get your money, but it's a pain to deal with stuff like this. If they continue to refuse neteller when advertising it, I'll rattle the cage a bit over here.

Justin, your take on this is right on. This is totally "bush league" stuff.

Bill?? have a cup of coffee and look over what you said again?? Care to take another stab at this?

[DIF]

many thanks Bill.

They proceeded the bank wire for today as promissed(with lower fee)

I let you know when the money arrives and still keep you updated.

[durito]

DIF you seem like a smart a player why play at betonline?

If you have the neteller option I am sure you are not in the US , with so many options you have so much better places such as Pinnacle , at Pinny you would have been paid in minuted your full amount.

winning at pinny = very hard
winning at betonline = very easy

[DIF]

I been paid in full now. Bankwire and and lowered fees.