BETUS crooks Crooks and big crooks

**bigboydan** · 12-14-07, 08:37 PM

First off let me welcome you to the SBR forum

Their probably is more to this story, however you do have a ticket. Please fill out this complaint form and one of us will inquire to them on your behalf.

**Santo** · 12-14-07, 08:58 PM

This case should be as simple as listening to the tape..

**pavyracer** · 12-14-07, 10:30 PM

Betting on horses is worse than betting on baseball. Too many drugs and illegal devices are used to influence horses performance. Total waste of good gambling money.

**idontlikerocks** · 12-15-07, 02:42 AM

i would love to bet on horses, but isn't the house take really hIgh?

**horseplayer69** · 12-15-07, 03:53 AM

Big boy, Thank you for your welcome i did file a complaint with your website..Yes there is more to the story..I yelled and screamed and was given $100 shut up money..This is the only wager that was noted past post out of 30 horse plays..

Santo, Regardless what the tape says there was a ticket to my wager..That means they took my wager and moved on..It won they freaked and screwed me ..

Crooks Crooks Crokks

I tell you betus..You spend thoausands of dollars in mailing advertising and to fuk a small player like me knowing i will post on every offshore sportsbook forum is more then stupid..Clearly i am very upset and will make sure people know what happens when players wins at your sportsbook..Not only might you be fuked if you have a winning wager liked mine.. but then to even cashout you might be lucky if you get paid.

**chano** · 12-15-07, 06:40 AM

Originally posted by horseplayer69

Big boy, Thank you for your welcome i did file a complaint with your website..Yes there is more to the story..I yelled and screamed and was given $100 shut up money..This is the only wager that was noted past post out of 30 horse plays..

Santo, Regardless what the tape says there was a ticket to my wager..That means they took my wager and moved on..It won they freaked and screwed me ..

Crooks Crooks Crokks

I tell you betus..You spend thoausands of dollars in mailing advertising and to fuk a small player like me knowing i will post on every offshore sportsbook forum is more then stupid..Clearly i am very upset and will make sure people know what happens when players wins at your sportsbook..Not only might you be fuked if you have a winning wager liked mine.. but then to even cashout you might be lucky if you get paid.

Son, let this be a lesson to you (your lucky its a small lesson). Move on and play at a better book.

**zoltman** · 12-15-07, 08:12 AM

Hi I have a decent amount of money ( over 5 g) at betus and have been waiting for a payout to be approved for over a week now. Is there anything I can do or anyone who can help me. I am now a member and would appreciate all help on this matter. Thanks Justin

**chano** · 12-15-07, 09:47 AM

Originally posted by zoltman

Hi I have a decent amount of money ( over 5 g) at betus and have been waiting for a payout to be approved for over a week now. Is there anything I can do or anyone who can help me. I am now a member and would appreciate all help on this matter. Thanks Justin

Yes, What you can do is scalp out of there and hope your bets at BETUS are losers.

**horseplayer69** · 12-16-07, 07:41 PM

Guys not getting anywhere it seems..Calling betus is a waste of time..I need best option on getting my money out of betus These guys can't stay in bissiness doing this to players..Whats the best way to deal with this?

**bigboydan** · 12-16-07, 07:42 PM

Please fill out this complaint form and one of us will inquire to them on your behalf.

**horseplayer69** · 12-16-07, 08:30 PM

Thank you big boy i have..I heard you and Bill Dozer are top of your game getting players help.

Thanks again

Gary

**bigboydan** · 12-16-07, 08:47 PM

Your too kind sir.

Justin7 and Lakerfan are also on top of their games when it comes to assisting our members in getting them paid by a rouge book.

**horseplayer69** · 12-16-07, 11:10 PM

Here the thing guys This sportsbook must spend thousands of dollars on there addvertising..I must of got 100 of there sportbooks book in the mail..I said to myself ok i send them $500 and give them a chance..No, i hardly go online to look at sportsbooks nor even play online..Everything was great i was lossing and i was this sportsbook best friend..The one winning wager i make and bamn..You nerve player winning !! Hmmm we are going to take back that winning wager..YES YOUR WAGER HAD A TICKET NUMBER but we changed our mind and voided the play..Ok betus you mind spend thousands sending flyers out i might spend months telling offshore forums your a bunch of crooks.......

**horseplayer69** · 12-17-07, 07:06 PM

Stupid is stupid does..How can you explain to a sportsbook when someone hits in horse racing you pay them...There no defence they have in regards to this..Pete was nice to get this far with them at EOG.

You can't fight people who are cluless and make no sence..

Wagered this 1 hour before race time

950926 Dec 09, 2007 03:46 PM PastPost $28.00 $28.00 Dec-09 AQU R9 7.00 USD EXA
selections: 1,5,7,12/9
........................................

9th Race

Off: 4:13 | 6 Furlongs | 3 Year Olds And Up | Allowance | Purse: $49,000
# Horse Jockey Weight Win Place Show
5 City Spirit Hill C 120 17.40 9.20 6.20
9 Court and Spark Dominguez R A 120 10.20 8.00
1A Abby Morgan Garcia Alan 120 4.50

Times in 5ths: :223 :463 :593 1:123
Times in 100ths: :22.74 :46.65 :59.62 1:12.73
Scratched: Golden Manna and Wishing Wishes
Also ran: Twistaway, Fast and Furious, Skaters Brush, Lady Rizzi, All About, Breezing, Karakorum Sunshine, Reyana's Jet and Vilify
Winning Trainer: Hushion Michael E - Owner: North Shore Racing
$2 Exacta (5-9) Paid $137.00
$2 Trifecta (5-9-1) Paid $798.00
$2 Superfecta (5-9-1-12) Paid $3,839.00

Hi

Customer appears to have had some disputes regarding some horse wagers.

We have discussed with our Racebook Department. They stated that a $100 was credited to customers account which is more than the customer would have one on any given wager.

I'm sorry I do not have further details but I would like you to direct the customer to Mike at extension 3207 who will gladly discuss the matter further with this customer.

Thanks,

Dan

**horseplayer69** · 12-18-07, 09:28 AM

I have spoke to there horse dept before and clearly reading there responce they need someone from here to tell them there very wrong..

**bbyhill** · 12-18-07, 09:45 AM

should have paid $479.50

**horseplayer69** · 12-18-07, 02:51 PM

Its fuking amazing and you hear about this all the time from shit books..there saying my read back was not clear..fuk it was clear for all my past loses untill i won..fuk it was ok for them to issue me a ticket number and wait for the outcome of the race to see if i won..I mean damn the clerk was ok with my wager..he entered it and there was a issue ticket number..is this real? you win and this books really looks anyway to cheat you?

Crooks crooks crooks stay far clear from this shit shop

**horseplayer69** · 12-18-07, 08:07 PM

I did not bet over the limit
I did not past post this horse wager
3,I did not wait to see who scored in the first half

Intentions is the key..I never intended to call back betus after my wager and say excuse me i never did the read back right so please give me my money back..

Intentions, If the clerk thought i never did the read back why did he hit the ok and accept my wager? What happen sir i won and they flip?

BETUS IS EITHER A AWFUL SPORTSBOOK OR A BUNCH OF IDIOTS RUNNING THE SPORTSBOOK.

Can anyone tell me other sites that have them as advertisers gamblers need to be warned.

**horseplayer69** · 12-19-07, 12:20 AM

This is just awful..I feel alot better if sportsbookreview looked into this for me..I even got the read back and time from the clerk..I like to see gamblers warned about this sportsbook and get there grade lowered aswell..........

**Bill Dozer** · 12-19-07, 01:47 AM

Originally posted by zoltman

Hi I have a decent amount of money ( over 5 g) at betus and have been waiting for a payout to be approved for over a week now. Is there anything I can do or anyone who can help me. I am now a member and would appreciate all help on this matter. Thanks Justin

Hi Justin,

It looks like they are having problems with check processing. A few players reported "Couriered Checks Waiting Manager Authorization." It looks like they offered you a bank wire at one time. Have you tried to pursue that?

**Bill Dozer** · 12-19-07, 01:57 AM

Originally posted by horseplayer69

This is just awful..I feel alot better if sportsbookreview looked into this for me..I even got the read back and time from the clerk..I like to see gamblers warned about this sportsbook and get there grade lowered aswell..........

hp69,

We will look into this. It seems there are a couple of issues going on and the first step is to get their explanation. I don't know how you get a ticket number and then say it was not a confirmed bet unless the go back and look for a reason to reverse it.

**horseplayer69** · 12-19-07, 03:54 AM

Mr Dozer,

Thank you for looking into this..Simple fact first off i should of never played at betus..call heritage sports when you learn my name..I played horses there for 6 years and not once did i have a problem..infact i should of never had a problem at betus..

The wager ticket number as seen here in this thread comes after you make you wager and its confirmed. What that means is simple..the clerk hits the confirm wager and i hang up the phone and i got action..what they are saying is i was told that i do the confirm part wrong before..who knows i have no reason to be a shot taker there betting $10 wagers.The fact is they cancle my wager after it won and never would of reverse the action and gave me my money back if it lost..infact not untill i won did they start the void policy..Clearly there no defence they out right robbed me. I am asking everyone who ever wagered at betus call them and tell them you like to hear the read back of all your plays..You might be do money back from them if you did not do the read back right.

**horseplayer69** · 12-20-07, 12:44 AM

Well we have a update and a war

Pete at EOG did get a hold of betus and they claim i never gave the read back right is valid..My point is if the wager was voided after the race then infact betus is the shot taker here..Pete is outright calling me a scammer like i was going to call betus and ask for my $28 back.. I was on the phone for 4 minutes with the clerk and at work while talking about horse action(we are sick people us gamblers) I have played the ponies for 5 years at heritage and never had this problem..Clearly betus is the shot taker here if they voided the wager after the race..

live and learn

Thanks all

**SBR_John** · 12-20-07, 01:42 AM

We need to hear that tape. If it is as Pete said, that you failed to confirm the bet, I'm afraid you will be out of luck.

It is odd that the bet shows up in your account. If it was canceled by the clerk it normally will not show up in your pending. Maybe the book did take a shot. But if you placed the bet but failed to confirm it on the read back you left yourself open. Before we go there we would need to hear the tape.

**idontlikerocks** · 12-20-07, 02:26 AM

if the bet shows up in his pending wagers then the bet was accepted. the readback is meaningless at this point . pay the man!

**SBR_John** · 12-20-07, 02:40 AM

Originally posted by idontlikerocks

if the bet shows up in his pending wagers then the bet was accepted. the readback is meaningless at this point . pay the man!

Hmm possibly. Its very odd. If the clerk cancelled the bet because of the unconfirmed read back, how does it show up as pending?

The first thing to do is to establish 1)the read back 2)the bet indeed showed as pending.

If those pan out as described one would wonder how the book knew to go back to this account and void the bet? Did the book make note to cancel the bet if it won? Would they go through that trouble for $28?

**horseplayer69** · 12-20-07, 03:16 AM

Thanks John for your thoughts here..I played a few horse plays not just this winning play..Simple fact if there is a blame its me..I (anyone who has family or and working knows all about this) could not focus on the phone call as i should of.I was at work doing other things and knew really just what horses i wanted to play and gave the needed info in the beginning of my call..I had my account on a piece of paper and once i gave them my info i simply had no idea where it went..no excuse lesson learned. fact is why was a ticket entered into the system to begin with? Again books like betus call me all the time for promos you would think a fast call Gary, we need you to call back your horse action would of shown class? Simple fact is i will never get my money back..What is most amazing is these types of things does no good for a sportsbook..I will spend hours and hours in threads telling people about betus and now i am well aware of the slow pay threads that gives me more power to tell people stay away from betus at all cost.

**ChuteBoxe** · 12-20-07, 03:21 AM

BetUs is a garbage book. Their customer service sucks, and they're nasty on top of it. Like they're doing you a favor that they're even talking to you about their problem. I'm no internet thug, you can look at my other posts to prove that, but I swear to god, I wanted to fly down there, and beat their manager's face in. He cut me off 3 times while explaining my problem, sided with his book before he even spoke to me, you could tell that, and then hung up on me for cursing, because I said "This is bullshit, there must be something else that can be done." When I called back, the rep Sid laughed at how ridiculous the manager was. He said bullshit is a good word compared to how some people speak to him. The only good thing that came out of my whole BetUs experience, is finding SBR, and trying MatchBook and BetJam. I haven't been happier since BetOnSports closed, and since Pinnacle stopped accepting US residents. Anyways, I really hope you get your money man. Good luck.

**pacattack81** · 12-20-07, 09:34 PM

Originally posted by ChuteBoxe

BetUs is a garbage book. Their customer service sucks, and they're nasty on top of it. Like they're doing you a favor that they're even talking to you about their problem.

I beg to differ...their customer service has always been nice to me...try not calling them 32 times a day asking where your payout is...by the way this book should get an upgrade...my last payout request was Tues. Dec.11th and i received the check via DHL today Dec.20th...thats 1 week 2days...i'd say a book that can do that gets an upgrade...they also accept ********** as payment and it will actually go through...they always respond to messages online quickly and are always helpful and pleasant over the phone...and no im NOT a rep from BetUS...if you check my previous posts i was one of the ppl worrying if i would receive my payout when things were taking close to 2 months a while back...i think coupling everything together this book deserves an upgrade...at least from D+ to C-...just my two cents

**ChuteBoxe** · 12-20-07, 09:36 PM

If you don't mind me asking, how much did you withdrawl?

**horseplayer69** · 12-21-07, 06:27 AM

Perhaps i have been lost for a few years? Getting a payout in 9 days is good? seeing many slow pay post is good. A player getting screwed for $400 and this book deserves a upgrade?

**SBR_John** · 12-21-07, 09:01 AM

Thanks pacattack for your report. Bill handles the rating for BetUS but I would not think an upgrade is coming soon but we will see.

Horse, unless General Pete is way off with his facts you don't have a case.