BetUS withdrawal update
I spoke with a Adam, a payment processing supervisor.
Several batches of payments were "misprocessed", and this has been a cause of problems for a lot of people waiting for payments since February. Payments are normally "executed" or "denied", but these were put in limbo. BetUS states that their payment processor has not always communicated well with them, which led to the current slow-pays.
Players who request withdrawals today should not have problems. They have Echeck, moneygram and Western Union (no bank wires) available, and players should not expect more than a 3-5 day delay.
For the players whose payouts were "lost": BetUs is working to fix this. I didn't receive a timeline, but I will work with these players and BetUS to resolve these problems.
Several batches of payments were "misprocessed", and this has been a cause of problems for a lot of people waiting for payments since February. Payments are normally "executed" or "denied", but these were put in limbo. BetUS states that their payment processor has not always communicated well with them, which led to the current slow-pays.
Players who request withdrawals today should not have problems. They have Echeck, moneygram and Western Union (no bank wires) available, and players should not expect more than a 3-5 day delay.
For the players whose payouts were "lost": BetUs is working to fix this. I didn't receive a timeline, but I will work with these players and BetUS to resolve these problems.