1. #1
    zizou11
    zizou11's Avatar Become A Pro!
    Join Date: 06-08-20
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    1xBit issue on deposit (not credited!)

    Hi everyone!

    I sent 23.05 mBTC (0.02305 BTC) to the account xxxxxxxxxxx on Friday, June 5th morning.
    The deposit address was xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    The transaction has hundreds of confirmations (hash: But nothing appears on the account !!!

    Naturally I asked support-en@1x-bit.com to credit the sum to the account or to send me back the sum. And they immediately redirected me towards security@1x-bit.com.
    After a dozen of e-mails from Friday to Sunday, they answered to my last e-mail, on Sunday evening, where I didn't put my account number in the subject line and threatened to post my issue on forums. They wrote : "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason."

    I told them this answer is completely unrelated to my case and insisted thrice. But no more answer from them.
    On Monday, I used a mock e-mail address and they answered the same thing.


    Do you know of a way to take proper actions against 1xBit ? They clearly stole my coins there. I have screenshots and a video screenrecord to support the facts.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x)
    Last edited by spider; 06-09-20 at 04:32 AM.

  2. #2
    moojoo
    moojoo's Avatar SBR PRO
    Join Date: 09-02-16
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    Its 1xbet,nothing you can do except to run away from that site before they scam you for more money.
    Points Awarded:

    zizou11 gave moojoo 1 Betpoint(s) for this post.


  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 45,120
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    If it was 1xbet we probably could help with a simple issue like this.

    But 1xbit have refused to discuss matters with SBR and our 1xbet contacts say they have no influence over them.

    If you send in a Sportsbook Complaint form we can try asking for you at least though.
    Points Awarded:

    zizou11 gave Optional 1 Betpoint(s) for this post.

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  4. #4
    DontTailMe
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    Join Date: 03-24-19
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    Quote Originally Posted by zizou11 View Post
    Hi everyone!

    I sent 23.05 mBTC (0.02305 BTC) to the account xxxxxxxxxxx on Friday, June 5th morning.
    The deposit address was xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    The transaction has hundreds of confirmations (hash: But nothing appears on the account !!!

    Naturally I asked support-en@1x-bit.com to credit the sum to the account or to send me back the sum. And they immediately redirected me towards security@1x-bit.com.
    After a dozen of e-mails from Friday to Sunday, they answered to my last e-mail, on Sunday evening, where I didn't put my account number in the subject line and threatened to post my issue on forums. They wrote : "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason."

    I told them this answer is completely unrelated to my case and insisted thrice. But no more answer from them.
    On Monday, I used a mock e-mail address and they answered the same thing.


    Do you know of a way to take proper actions against 1xBit ? They clearly stole my coins there. I have screenshots and a video screenrecord to support the facts.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x)
    I don't know for sure, but after a dozen or so emails, 2 burned email accounts, and 4 days, you might be very angry. So Step 1 is to calm down, take a deep breath and stop conversing with them in an indignant tone. It might make you feel better temporarily but it will get you nowhere. These people hold your money and an act however they want, so you're at their mercy.

    I would honestly cease all communications for now and see if SBR can get a positive response.

    Best of luck!
    Points Awarded:

    zizou11 gave DontTailMe 1 SBR Point(s) for this post.


  5. #5
    raiders72001
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    raiders72001's Avatar SBR PRO
    Join Date: 08-10-05
    Posts: 6,351
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    Quote Originally Posted by moojoo View Post
    Its 1xbet,nothing you can do except to run away from that site before they scam you for more money.
    Agree. It's not advisable to play there.
    Points Awarded:

    zizou11 gave raiders72001 1 SBR Point(s) for this post.


  6. #6
    eddycash
    eddycash's Avatar SBR PRO
    Join Date: 11-06-13
    Posts: 3,715
    Betpoints: 3541

    why do people use scum books? The world is filled with scams so bet accordingly.
    Points Awarded:

    zizou11 gave eddycash 1 SBR Point(s) for this post.


  7. #7
    paulll
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    Join Date: 06-05-19
    Posts: 67
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    In my opinion, 1xbit chose a similar name with 1xbet to save money so they don't need any advertising LOL.
    Great move marketing team
    Points Awarded:

    zizou11 gave paulll 1 SBR Point(s) for this post.


  8. #8
    zizou11
    zizou11's Avatar Become A Pro!
    Join Date: 06-08-20
    Posts: 2
    Betpoints: 23

    SBR representatives have taken my issue in charge very quickly. But it has been 15 days since their last answer... No updates on my situation after some follow-ups though...

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