1. #1
    mnelson
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    Wager.dm withdrawal request taking longer than told

    Hi guys I made a $200 deposit with Wager.DM about two weeks ago And took a 50% bonus with the seven time rollover and have since turned it into $5,000. I requested the $5000 that following Monday and the day that they were supposedly going to pay me they said that my available balance was below 5000 so the withdrawal did not get processed ..anyway the reason why it was below $5000 was because they had not graded one of my winning wagers that put me below the $5000 mark..I would never have gone below $5000 if I didn’t know I already had a pending winning wager that still had to be graded which would have kept me above $5000 so I find that a little shady..so anyway now I’m up to 7500 so I switched my withdrawal to $7000 on Tuesday of the following week they said I will get my money within 2 to 3 business days so Friday comes along and no payment..I called and Brandi who deals with payouts and accounting was never there although they did say that she only works during the day and I typically would call at around three or 4 PM so Finally I spoke to Brandi today she put me on hold to speak to accounting and came back on the phone and said that I will get my $7000 bitcoin withdrawal either today or tomorrow, that being Tuesday, January 14, 2020 ..by the way I am now up to $9800 so I came to the conclusion that the only reason they didn’t pay me Friday was because they were hoping I would lose my balance over the NFL playoff weekend (and they raised my live betting limit to $200 how fitting), and then they didn’t pay me today Because they know I live near LSU and they were hoping I would have blown my wad on the LSU championship game.. I must admit I did bet around $2000 on that game but all that did was win me another $1500..their plan is backfiring..also when I realized I wasn’t going to bet with Wager.DM over the weekend I made $100 deposit with Bovada and turn that into $4000..I requested that pay out yesterday via bitcoin and even though five dimes and heritage pay you within an hour they said they have to review my account and it will take 24 to 48 hours (what do they review the system knows I hit the rollover) at which point they will send me a message and then the money will be in my bitcoin account within 15 minutes..that’s what’s so shady about Wager.DM ..I know it takes 15 minutes to send a bitcoin yet they want to wait an entire week to finally send the money which only confirms the fact that since they have $500 limits on major sports, $100 limits on tennis (no parlays) and $100 limits on live bets That withdrawls in the 7 to $10,000 range aren’t very common. I must admit I have never seen a non-payment complaint from them so I’m sure I will get paid but you never know. I will keep you guys updated and let you know if I get my money tomorrow as well as if I get my money from Bovada or I should say when I get my money from Bovada because I’m not worried about them..Any questions comments or input would be greatly appreciated especially if anybody has any non-payment issues or pay outs that went through successfully.Thanks and I will talk to you guys soon!!

  2. #2
    Ksherm
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    Good luck. Wagerdm closed my act after i cashed. For no reason.

  3. #3
    mnelson
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    I heard about that..Hey atleast you got paid

    Update:

    Got my $4,000 from Bovada like clockwork earlier than was told (about 36 hours after I requested)

    Only problem was Bitocin is up 7 PERCENT TODAY yet I wake up to a $3,970 balance they must’ve sent it when the price was at its HIGHEST then went down lol oh well I’ll take it

  4. #4
    mnelson
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    Update #2

    After reading these post I spoke with Mark at Wager.dm ..He’s VERY nice and accommodating and told me with the holidays and end of football season and all it’s taken longer then usual to process withdrawals but he will check into it tomorrow as I called at 4pm and he’s leaving for the day..He assured me I will get paid and also told me he has read the other guys post and wanted to let me know that he got paid as will I.. I’m not worried about not I just think they take as long as they can to make sure the player won’t lose it back. That’s ok with me I’ve only increased my balance to $9,800 and don’t plan to play another game until I get paid..If I do it will be small bets and certainly will not go below $7,000

    He’s so accommodating that my 1st deposit was a bitcoin deposit, but apparently it “timed out”, which is a WHOLE nother topic I wish someone could EXPLAIN to me lol, but I spoke with Mark and he had NO issues with crediting my account for the amount of my Bitocin deposit, PLUS 100% bonus, again even though they didn’t receive the bitcoin.. The owner of the atm claims it was received my the person that sent the receive address BUT I don’t think they would lie about that..

    Can anyone EXPLAIN a “timed out” bitcoin and is there ANY way of retrieving it again?!

    Anyway I will keep you guys posted as to when I receive my $7,000 payout from Wager.dm!!

    p.s. Mark thought I turned the $50 bitcoin deposit he gave me into the $7,000 I had to tell him no no unfortunately I’ve sent you guys several deposits since then (only a few hundred $ worth so I’m happy) ..If I ever get this $ I will continue to use them as they are very nice over the phone and allow bets to be placed over the phone which I do enjoy. I don’t always have a functioning phone/internet available!! Talk to you guys soon and if anybody can explain a “timed out” bitcoin deposit I’d appreciate it!!

  5. #5
    PD77
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    Hope you get paid. That is the definition of slow paying, if indeed you get paid. FYI, holidays is a bullshit excuse, last holiday was two weeks ago and Bitcoin is open 24/7/365. And football doesn’t end for another three weeks, tell Mark to try harder, they are slow/no paying you.

  6. #6
    PD77
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    Opti is the bitcoin expert so he may be able to shed some light on it but my guess is this time out period is with the receiver processor, they received your payment, that is why they had no problem crediting the amount. I found this from a BTC forum, this 'time out' period is written into the payment gateway code, not the bitcoin network code.

  7. #7
    BigJay
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    Quote Originally Posted by PD77 View Post
    Hope you get paid. That is the definition of slow paying.
    This.

    They were just hoping you’d lose it back and it backfired on them.

    I wouldn’t wager another dime until you get paid. If you keep betting, it sounds like they’re going to keep coming up with excuses.

  8. #8
    PD77
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    Quote Originally Posted by BigJay View Post
    This.

    They were just hoping you’d lose it back and it backfired on them.

    I wouldn’t wager another dime until you get paid. If you keep betting, it sounds like they’re going to keep coming up with excuses.
    Good advice, if you keep playing you’ll eventually hit a bad streak and lose some and eventually lose the rest rationalizing it because you didn’t think you’d get paid. Stop and make them pay you out, if you feel comfortable enough after that to go back, that is your decision.

  9. #9
    Optional
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    Quote Originally Posted by PD77 View Post
    Opti is the bitcoin expert so he may be able to shed some light on it but my guess is this time out period is with the receiver processor, they received your payment, that is why they had no problem crediting the amount. I found this from a BTC forum, this 'time out' period is written into the payment gateway code, not the bitcoin network code.
    The only timeout I know about is when a transaction is not picked up by any miner and it drops from nodes. But given there is no standard timeout period it is not possible to say how long it would take.

    If OP wants to post or PM the bitcoin transaction code we can see if it is completed or not for him.

  10. #10
    mnelson
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    Big Jay, Good Advice thanks..
    PD77 and Optional, thanks..I’m not exactly sure how to find the BTC transaction code but I’ll look for it ..

    While we are at it, on another note, I think I have a few bucks just floating around on the bitcoin network cuz I sent some bitcoin from coinbase.com to my coinbase wallet, but in order to get it to update, I “logged out” of the wallet..when I went to log back in, it was a BRAND NEW WALLET with a $0 balance and a new “username” ..you know the @whatever..apparently I can’t find the old coinbase wallet with the @whatever username so it seems that bitcoin is just lost for good? The weird thing is I could’ve swore I asked for the 12 word seed (which was the exact same 12 words for another bitcoin wallet, I’m assuming that’s normal coming from the same phone), and when I “logged into the wallet”, even though I’m on the same phone, I was asked to enter the 12 seed words.. when I did that it brought me to the $0 new wallet with a new username..

    It just AMAZES me that that quick and easy, this bitcoin has DISSAPEARED.. Thank GOD it’s not a large amount..Also I’ve tried to contact coinbase..HAAAA!!! What a JOKE.. they are THIEVES in my opinion..

    BUT if anybody can help me relocate this missing bitcoin I’ll split it with you!! Like I said when I check the blockchain it says “Unspent”


    I’ve located the addresses through my coinbase.com account when I see how it says “bitcoin purchased” and “bitcoin spent” ..that would’ve been the address I sent the bitcoin to for my coinbase wallet correct?!

    and again on blockchain it says that the money is “not spent” ..Does that mean I am able to somehow retrieve that bitcoin? Or can ANYBODY that stumbles upon this “unspent” bitcoin take it? I’m pretty new to this so any help would be appreciated..if I’m able to send screenshots to this page I will

  11. #11
    PD77
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    Quote Originally Posted by mnelson View Post
    I sent some bitcoin from coinbase.com to my coinbase wallet.......I was asked to enter the 12 seed words..
    you lost me here so the rest didn’t make sense. I don’t recall coinbase having 12 seed words. Did you mean blockchain wallet?

  12. #12
    5mike5
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    ...

  13. #13
    mnelson
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    PD77

    The coinbase WALLET has the 12 seed words , not coinbase.com ..2 separate sites/apps

  14. #14
    PD77
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    Quote Originally Posted by mnelson View Post
    PD77

    The coinbase WALLET has the 12 seed words , not coinbase.com ..2 separate sites/apps
    Interesting, I never even knew coinbase had a wallet, just the exchange. I guess you know by now but the less you deal with coinbase the better off you will be. I stopped using them when they stopped accepting CC’s. I use two wallets, blockchain(which gets worse by the update) and Ledger. Good luck with coinbase, they have the worst customer support on the planet, even a DM in Twitter goes unanswered.

  15. #15
    Optional
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    Quote Originally Posted by mnelson View Post
    PD77

    The coinbase WALLET has the 12 seed words , not coinbase.com ..2 separate sites/apps
    Coinbase does not provide you a private wallet, only wallets they control for your use inside their service, AFAIK.


    Do you have a link to this separate site where you get to choose a 12 word key phrase for your Coinbase.com wallet?

  16. #16
    PD77
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    Quote Originally Posted by Optional View Post
    Coinbase does not provide you a private wallet, only wallets they control for your use inside their service, AFAIK.


    Do you have a link to this separate site where you get to choose a 12 word key phrase for your Coinbase.com wallet?
    Thats what I thought too Opti, but after he mentioned it again, I looked and they do have a wallet. It can’t be popular, coinbase is already involved too much with the exchange, no need for them to be in your wallet as well.
    https://wallet.coinbase.com/faq/

  17. #17
    Optional
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    Quote Originally Posted by PD77 View Post
    Thats what I thought too Opti, but after he mentioned it again, I looked and they do have a wallet. It can’t be popular, coinbase is already involved too much with the exchange, no need for them to be in your wallet as well.
    https://wallet.coinbase.com/faq/
    Interesting.

    I did not know about either.





    @mnelson If they do not sort this out for you, you are welcome to send us in a sportsbook complaint form and we can try working out what on earth is going on here for you. It's not easy to understand so far from this thread. https://www.sportsbookreview.com/sportsbook-complaint/

  18. #18
    mnelson
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    Update: sorry it took so long to reply but I FINALLY today just got the rest of my $7,000 withdrawal from Wager.dm..

    They said I would have the $1,300 I deposited from my debit card put back on my card and $5,700 send via bitcoin ..

    The following day after speaking with Mark $7,000 was taken out of my account

    About 4 business days laternInrecieved the $5,700 bitcoin (which is a whole nother story as of today) and I didn’t get the $1,300 so they called me and told me they would USPS me a next day package with $1,300 CASH in it lol, which they did..

    So I’m all paid up and sitting at $3,000 (should be $4,000 but I lost a $5,000 bet on Lakers over 2nd half)..

    So I’m relieved about that

    About the bitcoin though

    SUPER WEIRD HAS ANYONE EVER HEARD IF THIS!!

    So they sent it to mycelium wallet, and about a week later, last night, I notice MY coinbase wallet had around the same amount in it as well!! (Roughly $4,700 at this point) ..So I tried to send some of that $ (in my coinbase wallet that had $0 in it but my fingerprint wasn’t working???) THEN I FINALLY WAS ABLE TO SEND $10 TO MY COINBASE EXCHANGE

    SO NOW IM THINKING I HAVE 2 WALLETS BORH WITH ROUGHLY $4,700 in it

    WELL A FEW HOURS AGO I NOTICE MYCELIUM BALANCE IS $0!!!!!

    But the coinbase wallet $ is still there thank god

    Any ideas ? Do wallets (mycelium and coinbase WALLET not exchange) somehow get LINKED?!?

    After the other issue with me losing my coinbase wallet account and $ and STILL not being able to retrieve it I really
    Need to just send this bitocin to coinbase exchange and withdraw it but I’m hoping the price goes up as it’s down a good bit the last 48 hours

    But is that totally odd or normal?! Mycelium wallet goes from $4,700 to $0 the day after my coinbase wallet goes from $0 to $4,700?!?

  19. #19
    mnelson
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    Sorry I meant to say I lost a $500 bet on Lakers 2nd half over ($500 is their max bet)

    But anyway can someone PLEASE HELP ME FIND MYCELIUM BITCOIN now I can’t log into my coinbase wallet lol

  20. #20
    mnelson
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    Quote Originally Posted by PD77 View Post
    Thats what I thought too Opti, but after he mentioned it again, I looked and they do have a wallet. It can’t be popular, coinbase is already involved too much with the exchange, no need for them to be in your wallet as well.
    https://wallet.coinbase.com/faq/

    OPTI, it’s on the he APP so I’m not sure I would have a link but I was saying earlier if I can post a screenshot on this forum I can send you a few things but I don’t think that’s possible, is it?

  21. #21
    Optional
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    Quote Originally Posted by mnelson View Post


    OPTI, it’s on the he APP so I’m not sure I would have a link but I was saying earlier if I can post a screenshot on this forum I can send you a few things but I don’t think that’s possible, is it?
    I use imgbb.com to host images for posting.



    And the only way your Coinbase Wallet and your Mycellium wallet would mirror balances is if you used the same 12 word seed phrase to create them.

    But even then you dont have double the money. All the data your wallet displays is drawn from the public blockchain record, not something you have stored locally. Both wallet interfaces would be just telling you the same info.

    I have never run into anyone who says they have strange issues like you are trying to describe in more than 5 years of helping people here. If you sent it from your Mycellium wallet it should show as gone as soon as sent. If it didn't, I'd guess some sort of caching issue. But dont know.

    I don't understand why you are moving money from one private wallet to another one btw. Unles you are now talking about your Coinbase account btc wallet? (I wish I had never heard of this Coinbase private wallet... no end of confusion for new users and anyone trying to help them)

  22. #22
    mnelson
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    Quote Originally Posted by Optional View Post
    I use imgbb.com to host images for posting.



    And the only way your Coinbase Wallet and your Mycellium wallet would mirror balances is if you used the same 12 word seed phrase to create them.

    But even then you dont have double the money. All the data your wallet displays is drawn from the public blockchain record, not something you have stored locally. Both wallet interfaces would be just telling you the same info.

    I have never run into anyone who says they have strange issues like you are trying to describe in more than 5 years of helping people here. If you sent it from your Mycellium wallet it should show as gone as soon as sent. If it didn't, I'd guess some sort of caching issue. But dont know.

    I don't understand why you are moving money from one private wallet to another one btw. Unles you are now talking about your Coinbase account btc wallet? (I wish I had never heard of this Coinbase private wallet... no end of confusion for new users and anyone trying to help them)
    OPTI Thanks for replying...I’m not transferring bitocin from one wallet to another I had my bovada withdrawal sent to blockchain wallet and then sent it to coinbase EXCHANGE (.com) so I could withdraw the money

    Then I had my wager.dm withdrawal sent to mycelium wallet and have sent some of it to my COINBASE EXHANGE so I could cash that in as well

    But yes you are correct I didn’t make up the same 12 words, they provide the 12 word seeds..but they are the same words in both wallets, which I thought was very strange..

    So when both wallets showed the same amount that was just a glitch..still don’t understand why it would dissapear from mycelium wallet and pop up in coinbase wallet (again I haven’t transferred any bitcoin from wallet to wallet)

  23. #23
    mnelson
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    OPTI,

    BUt now when I try to send my coinbase wallet bitocin to coinbase.com it keeps NOT authenticating my fingerprint so I can’t send any suggestions?! Although last night when I lowered the amount to $10 as a test it DID work..I’m deathly afraid to sign out cuz that’s how I lost my last bitcoin on this stupid coinbase wallet , although I sent it from coinbase.com (exchange) just playing around (I’m new to this) so I assume that bitocin is sitting around somewhere but it’s only like $20 the $4,700 is much more important obviously

  24. #24
    Optional
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    Quote Originally Posted by mnelson View Post

    OPTI Thanks for replying...I’m not transferring bitocin from one wallet to another I had my bovada withdrawal sent to blockchain wallet and then sent it to coinbase EXCHANGE (.com) so I could withdraw the money

    Then I had my wager.dm withdrawal sent to mycelium wallet and have sent some of it to my COINBASE EXHANGE so I could cash that in as well

    But yes you are correct I didn’t make up the same 12 words, they provide the 12 word seeds..but they are the same words in both wallets, which I thought was very strange..

    So when both wallets showed the same amount that was just a glitch..still don’t understand why it would dissapear from mycelium wallet and pop up in coinbase wallet (again I haven’t transferred any bitcoin from wallet to wallet)
    I understand why you are confused here, as I am too.

    Both wallets that use the same 12 word phrase should always show the same balance. It's a "glitch" when they do not. If you download Electrum and use that same 12 words again to create a new wallet, you will have a 3rd interface to the same bitcoin wallet. Do you get what I mean?

    "disappearing" at all is the glitch, so it sounds like Mycellium may be playing up on you to me.


    Also, you cannot send from one of those wallets to the other, as they are both really the same wallet. Is that what you have been doing? Maybe thats why the balances looked screwy if so.



    Is the fingerprint security thing actually part of coinbase wallet or your phone?

    Maybe try training your phone to a new fingerprint if possible?


    I don't know much about this private CB wallet but it sure sounds painful. You wont need it as well as Mycellium or Blockchain.com/wallet.

  25. #25
    Freddyc
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    Quote Originally Posted by mnelson View Post
    Update: sorry it took so long to reply but I FINALLY today just got the rest of my $7,000 withdrawal from Wager.dm..

    They said I would have the $1,300 I deposited from my debit card put back on my card and $5,700 send via bitcoin ..

    The following day after speaking with Mark $7,000 was taken out of my account

    About 4 business days laternInrecieved the $5,700 bitcoin (which is a whole nother story as of today) and I didn’t get the $1,300 so they called me and told me they would USPS me a next day package with $1,300 CASH in it lol, which they did..

    So I’m all paid up and sitting at $3,000 (should be $4,000 but I lost a $5,000 bet on Lakers over 2nd half)..

    So I’m relieved about that

    About the bitcoin though

    SUPER WEIRD HAS ANYONE EVER HEARD IF THIS!!

    So they sent it to mycelium wallet, and about a week later, last night, I notice MY coinbase wallet had around the same amount in it as well!! (Roughly $4,700 at this point) ..So I tried to send some of that $ (in my coinbase wallet that had $0 in it but my fingerprint wasn’t working???) THEN I FINALLY WAS ABLE TO SEND $10 TO MY COINBASE EXCHANGE

    SO NOW IM THINKING I HAVE 2 WALLETS BORH WITH ROUGHLY $4,700 in it

    WELL A FEW HOURS AGO I NOTICE MYCELIUM BALANCE IS $0!!!!!

    But the coinbase wallet $ is still there thank god

    Any ideas ? Do wallets (mycelium and coinbase WALLET not exchange) somehow get LINKED?!?

    After the other issue with me losing my coinbase wallet account and $ and STILL not being able to retrieve it I really
    Need to just send this bitocin to coinbase exchange and withdraw it but I’m hoping the price goes up as it’s down a good bit the last 48 hours

    But is that totally odd or normal?! Mycelium wallet goes from $4,700 to $0 the day after my coinbase wallet goes from $0 to $4,700?!?
    mnelson...did you really get the USPS package? They were supposed to put $900 back on my cc on 12/28. Still nothing. Yesterday, Mark at Wager.dm said they would send cash in mail. I had the same cynical “lol” that you did. Didn’t get it today. it if what you’re saying is true...i still got some hope...right?

  26. #26
    Ksherm
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    Good luck with them.. Is anyone ever on their chat over there?

  27. #27
    mnelson
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    Quote Originally Posted by Freddyc View Post
    mnelson...did you really get the USPS package? They were supposed to put $900 back on my cc on 12/28. Still nothing. Yesterday, Mark at Wager.dm said they would send cash in mail. I had the same cynical “lol” that you did. Didn’t get it today. it if what you’re saying is true...i still got some hope...right?
    FREDDY,

    I really got it..Call and talk to BRANDY and ask for the USPS tracking #..They will have it for you promise..if it was a DEBIT card they cant reverse charges hence they send the cash..weird i agree but it was all there 13 $100 bills lol

  28. #28
    mnelson
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    Yeah i get it its just odd mycelium balance dissapeared and happeded to pop up in coinbase app wallet. Well what i did was change my finger security to a password and problem solved..Im just scared now to send my next bitcoin to mycelium as i dont want to deal with coinbase waller but it appears theyre linked ya know..Thanks buddy

  29. #29
    Optional
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    Quote Originally Posted by mnelson View Post
    Yeah i get it its just odd mycelium balance dissapeared and happeded to pop up in coinbase app wallet. Well what i did was change my finger security to a password and problem solved..Im just scared now to send my next bitcoin to mycelium as i dont want to deal with coinbase waller but it appears theyre linked ya know..Thanks buddy
    Maybe start again and create a new wallet with a definitely new 12 word seed phrase.

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