Hi! I registered with topwager365 two years ago. I made several deposits because they offered me great reload bonuses every time. Everything was great until I had over 10k in my account. First, some people started contacting me via Facebook. They told me that topwager365 gave them my information and that their account was closed because it was linked to my account. After I rolled over the bonus, I had $10,773 in my account. I sent all the documents they asked for and wanted to withdraw the money. After that, my account was suspended and when I logged in, I was told to contact customer service. Topwager replied to my email that my account was suspended and that it was under investigation because it was linked to other accounts. They also sent me the information from the account they linked me to. I have absolutely no connection to the accounts they linked me to. I only use my laptop and it is impossible for anyone to connect to my IP. Also, I'm sure no one placed the same bets as me. I asked them to give me some evidence for their claims but they just keep repeating that I know what I did. They said that my account is not permanently closed but that it is temporarily suspended. They said that they will inform me about the management decision by Friday or next Monday morning. It has been 2 months since then. They no longer answer my emails. I called them several times but they told me that it is a different department. I would like to ask you to help me get my money because there is no reason for them to take it away from me.
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Unfortunately SBR can only assist with direct mediation for US/CA licensed bookmakers these days, so I cannot advocate for you directly with them.
But maybe try PMing this user who I think might be connected to the book and seeing if they can help you with this? cubswsc16
Also, the name of the person you should try to speak with there is Ed..Comment -
Its def a shady spot, I played there once as like my 15th out. The guys running that spot are likely affiliated with a betwws spot that has mentioned hereComment