Regrading after the fact

**easyliving** · 05-14-14, 01:05 PM

book is clearly taking a shot at you and trying not to pay. If it was a line error they should be fixing the error within 24 hours afer that its simply too late and I would get suspicious. Ask the book to pay you the full amount and if they don''t file a complaint with SBR as they are trying to take advantage of you. And once you get your money out move on and don't play their again.

**allin1** · 05-14-14, 01:08 PM

name and shame them

**rangerz2478** · 05-14-14, 02:39 PM

When you say "significantly higher" how much of a difference are we talking? This is key here.

**Hedgeman** · 05-14-14, 02:43 PM

easyliving - the book's stance is that they aren't paying so I did file a complaint already with SBR about 3 weeks ago. Again, I firmly believe that they need to pay up. The bug issue is on them. I didn't put it there. But if they want to go the regrade route, I'm ok with that ONLY if my loses get regraded also. I'm looking for equal treatment here.

allin1 - honestly I like this book. I think it's a good book (but I prefer 5dimes better) and I've had nothing but a positive experiences with them over the course of 2 years my account has been open up until this issue. Even with the few incidents I've had with them, their customer service had been top notch, especially their head CS guy. So in the interest of fairness I'd like to see how this complaint works out first. No ones reputation should be dirtied prematurely if a resolution can me made.

**Hareeba!** · 05-14-14, 03:17 PM

So what you're saying is that (for example) both legs of a parlay are quoted at evens (+100) but the parlay odds compute to 5.00 (+400) instead of 4.00 (+300)?
And that isn't a designated promotional thing for a limited stake and you discovered and continued to take advantage of it?

If so, I'm afraid I'd have to side with the bookie on this issue.

**easyliving** · 05-14-14, 03:27 PM

post the bets and odds you were given compared to what you were supposed to be offered.

**tb1984** · 05-14-14, 03:28 PM

Book always free-rolls you when you take a shot at them.

**Hedgeman** · 05-14-14, 03:36 PM

For example, there was one parlay I put money on that had a line of -180 when other books had the same slip at around -400. However, betting parlays was never my style. My trend has always been SU ML in the -300 to -500 range or heavy underdogs over +600. Had it not been for the better lines I would have not made this bets at all or at the very least, used 5dimes since they have more variety. And like I said, they collected on my all my lost parlays just fine.

**Hareeba!** · 05-14-14, 03:41 PM

Originally posted by Hedgeman

For example, there was one parlay I put money on that had a line of -180 when other books had the same slip at around -400. However, betting parlays was never my style. My trend has always been SU ML in the -300 to -500 range or heavy underdogs over +600. Had it not been for the better lines I would have not made this bets at all or at the very least, used 5dimes since they have more variety. And like I said, they collected on my all my lost parlays just fine.

The point you haven't addressed is the calculation of the parlay odds in relation to the straight odds.
But -180 v -400 certainly suggests a palpable error in the parlay odds calculation.

**tb1984** · 05-14-14, 03:48 PM

Originally posted by Hedgeman

For example, there was one parlay I put money on that had a line of -180 when other books had the same slip at around -400. However, betting parlays was never my style. My trend has always been SU ML in the -300 to -500 range or heavy underdogs over +600. Had it not been for the better lines I would have not made this bets at all or at the very least, used 5dimes since they have more variety. And like I said, they collected on my all my lost parlays just fine.

Odds were in your favors, they're not going to pay you back on your losses...

**rangerz2478** · 05-14-14, 03:51 PM

Originally posted by Hedgeman

For example, there was one parlay I put money on that had a line of -180 when other books had the same slip at around -400. However, betting parlays was never my style. My trend has always been SU ML in the -300 to -500 range or heavy underdogs over +600. Had it not been for the better lines I would have not made this bets at all or at the very least, used 5dimes since they have more variety. And like I said, they collected on my all my lost parlays just fine.

Sorry to tell you but the book made the right decision if this was the case. I do find it odd that it took your payout for them to realize the price on that leg was wrong. I'm sure they took action on it via straight bets from other people. That's the only part that doesn't make sense to me.

**Hedgeman** · 05-14-14, 04:17 PM

Just to clarify, the lines on each individual leg was consistent with other books. However, when they are parlayed together, the calculation is different

**Hareeba!** · 05-14-14, 04:30 PM

Originally posted by Hedgeman

Just to clarify, the lines on each individual leg was consistent with other books. However, when they are parlayed together, the calculation is different

I rest my case.
You were taking a shot, having discovered an error in their system.

**allin1** · 05-14-14, 04:41 PM

even if they let the guy keep betting knowing full in advance that they will regrade the bets once he tries to cash out, it still looks like an error so I don't think the player has a case here

**robmpink** · 05-14-14, 06:18 PM

You could parlay the exact same bet at other books?

If it is too good to be true, it is. Best thing would have been to ask once you realized the trend. By not doing it, you took a chance, and this situation is the end result.

**Hedgeman** · 05-14-14, 07:12 PM

As a bettor I'm held accountable for all bets made under my account. If someone hacks my account or steals my password I'm held accountable. Or even if I wager the wrong amount I'm still accountable. You'd think that the book would be held to the same level of accountability. If there was an issue with my line, then address it before the start of the game, not 3 months after my last wager. Not allowed to say after my bet loses "hey I didn't mean to wager that much on that bet. I only really should have bet X dollars so I need the difference back" so why do they?

Regardless, thanks everyone for all the input. I appreciate the viewpoints supporting both sides. If anything I walk away from this with better clarity and understanding of online sportsbooks. I will update with the result of SBR's inquiry when it becomes available.

**PassTheDutchie** · 05-14-14, 08:57 PM

What if you were trading stocks on say Etrade and a similar mistake was made.
You made a purchase order and your account was incorrect charged, not enough.
would you be surprised if they found out, they would correct the mistakes?

as to an issue with the line, if I understand your story, there was no issue with the lines. the issue was in a specific parlay calculation. So not sure how they should address this before the start of the game.

in my opinion everything should be recalculated.

As to your loses, there is 2 ways to look at correcting a losing wager. 1) keep risk amount and change win amount : nothing changes since it is a loser. 2) keep win amount and change risk amount: in this case it would mean you would probably have to risk more to win the same amount.

option 2 would mean your losses would be bigger, therefor I would just stop talking about adjusting your lost parlays.

**hurricane1091** · 05-14-14, 09:12 PM

Just post the parlay.

If you had a 3 team banger that was calculating out to $130 on a $30 wager via parlay calculator and they were paying $330, that's an obvious error. Was it a parlay error or a line for one of the teams error?

**tb1984** · 05-14-14, 09:26 PM

Originally posted by Hedgeman

Hi All,

First time poster here. So several months back I notice one of the books I use had significantly better lines than all other books for a particular type of parlay bet. At that point I only played that type of parlay bet on that one site. I won many bets but lost many too. Thankfully I had more wins than loses and built a large bankroll. After withdrawing half of my funds, the book refused to payout stating that the high lines was a result of a bug in their software. They are looking to regrade the past win amounts to see if they'd paid off enough already.

I see this whole situation two ways:

1) regardless of the bug, they accepted the bets. They should honor and payout the winning parlays the same way they collected on the losing parlays. Hypothetically, would the book have an issue with me if more parlays lost than won or if all the parlays lost? I don't think so.

2) if they are looking to regrade the parlays I won to recoup funds, shouldn't I be a able to recoup funds on the parlay bets I lost too? In other words, if a regrade results in a win amount to be reduced by a certain percentage shouldn't I be able to the recoup on losing parlays by the same percentage?

Feel frustrated about this. I don't think I'm being unreasonable here. Or have I totally lost my mind?

Thoughts anyone?

Originally posted by Hedgeman

As a bettor I'm held accountable for all bets made under my account. If someone hacks my account or steals my password I'm held accountable. Or even if I wager the wrong amount I'm still accountable. You'd think that the book would be held to the same level of accountability. If there was an issue with my line, then address it before the start of the game, not 3 months after my last wager. Not allowed to say after my bet loses "hey I didn't mean to wager that much on that bet. I only really should have bet X dollars so I need the difference back" so why do they?

Regardless, thanks everyone for all the input. I appreciate the viewpoints supporting both sides. If anything I walk away from this with better clarity and understanding of online sportsbooks. I will update with the result of SBR's inquiry when it becomes available.

These are not consistent... You already knew the bug, so the more you bet, the better it is for you.

The bottom line is that you won some money even after they regraded your bets, so just let the book get their money back... don't be greedy.