hello,
I need help with 2 questions.
1:
I had 2 accounts for bwin. 2 are closed right now and I want to start again and I emailed them if there is any account active on my personal info. They emailed my this back :
Dear Mr. Pelzer,
Thank you for your e-mail.
Firstly, please be advised that we only allow users to have one account with us:
"A bettor is registered as a customer of the company only once and, therefore, owns only one account. Bettors already registered are not allowed to register as new customers under another name or with another e-mail address. If a customer violates this rule, the company is entitled to cancel bets placed by him and to cancel free credits booked into his account. Concerning free betting cards and free betting codes, each bettor may redeem only one free betting card or one free betting code per each promotion activity."
Your account "*****" is still available for use. If you have forgotten your password, please click on the "forgotten password" link on our site and follow the instructions in order to receive a new password by e-mail.
When processing your request it came to our attention that you have not yet confirmed your e-mail address and we have been unable to conclude your registration.
We have just sent you a new activation message. Please open this e-mail with the subject line "Activate account" and follow the instructions to validate your e-mail address.
This will enable you to request a new password online and to receive our newsletters or other automatically sent messages.
Please do not hesitate to contact us if you have any further queries.
Kind regards,
Your bwin customer service team
bwin acknowledges its commitment to responsible gaming
so can I use this account?
2:
can I use my bank account I used for an other account on this one ?
or is this a problem? I don't think so, but i want to be sure so I don't get banned and lose money...
Thanks for support !!
Greetings,
Arne Pelzer
I need help with 2 questions.
1:
I had 2 accounts for bwin. 2 are closed right now and I want to start again and I emailed them if there is any account active on my personal info. They emailed my this back :
Dear Mr. Pelzer,
Thank you for your e-mail.
Firstly, please be advised that we only allow users to have one account with us:
"A bettor is registered as a customer of the company only once and, therefore, owns only one account. Bettors already registered are not allowed to register as new customers under another name or with another e-mail address. If a customer violates this rule, the company is entitled to cancel bets placed by him and to cancel free credits booked into his account. Concerning free betting cards and free betting codes, each bettor may redeem only one free betting card or one free betting code per each promotion activity."
Your account "*****" is still available for use. If you have forgotten your password, please click on the "forgotten password" link on our site and follow the instructions in order to receive a new password by e-mail.
When processing your request it came to our attention that you have not yet confirmed your e-mail address and we have been unable to conclude your registration.
We have just sent you a new activation message. Please open this e-mail with the subject line "Activate account" and follow the instructions to validate your e-mail address.
This will enable you to request a new password online and to receive our newsletters or other automatically sent messages.
Please do not hesitate to contact us if you have any further queries.
Kind regards,
Your bwin customer service team
bwin acknowledges its commitment to responsible gaming
so can I use this account?
2:
can I use my bank account I used for an other account on this one ?
or is this a problem? I don't think so, but i want to be sure so I don't get banned and lose money...
Thanks for support !!
Greetings,
Arne Pelzer