ok i opened an acc with Coral and not realising i had already opened one a while back
however i miss spelt my surname during registration
i was allowed to open the acc and deposited 11.75 via money bookers
i then won 60 pound leaving my balance at £72
i then find out my acc is closed pending id confirmation
so i send my driving licencse
they say as it is spelt wrong they only are sending my deposit back
so i dont get my winnings of £60 returned to me
it was a honest and genuine mistake which i feel i am being harsly treated??
what you guys think
however i miss spelt my surname during registration
i was allowed to open the acc and deposited 11.75 via money bookers
i then won 60 pound leaving my balance at £72
i then find out my acc is closed pending id confirmation
so i send my driving licencse
they say as it is spelt wrong they only are sending my deposit back
so i dont get my winnings of £60 returned to me
it was a honest and genuine mistake which i feel i am being harsly treated??
what you guys think