this is trascription of my chat with cs of Bet365
Liane S: Unfortunately your account is not eligible to receive this offer.
danica: why?
Liane S: Is the computer you are using shared with anyone else that could have a bet365 account?
danica: it is my work computer i dont think that somone else were using it
danica: youzny 2-0
Liane S: It is quite possible that because your computer is shared by another bet365 user, it has been picked up by our system and this is preventing you from receiving offers on your account.
Liane S: The terms and conditions of our offers advise that all offers are limited to one per shared computer.
danica: wich user?
Liane S: We are unable to confirm this.
danica: how you claim than?
Liane S: You are unable to claim this offer as it has already been claimed on the computer you are using.
danica: nobody else has using this computer
danica: as i know
Liane S: Our system appears to have detected that the computer you are using, or have used, has also been accessed by another bet365 customer.
danica: can you prove that?
Liane S: Yes, this is what our records show.
danica: can you send me some evidence print screen or some details?
Liane S: We are unable to provide any further information on this matter.
Liane S: Is there anything else I can help you with today?
obviously they dont payout bonuses.
Liane S: Unfortunately your account is not eligible to receive this offer.
danica: why?
Liane S: Is the computer you are using shared with anyone else that could have a bet365 account?
danica: it is my work computer i dont think that somone else were using it
danica: youzny 2-0
Liane S: It is quite possible that because your computer is shared by another bet365 user, it has been picked up by our system and this is preventing you from receiving offers on your account.
Liane S: The terms and conditions of our offers advise that all offers are limited to one per shared computer.
danica: wich user?
Liane S: We are unable to confirm this.
danica: how you claim than?
Liane S: You are unable to claim this offer as it has already been claimed on the computer you are using.
danica: nobody else has using this computer
danica: as i know
Liane S: Our system appears to have detected that the computer you are using, or have used, has also been accessed by another bet365 customer.
danica: can you prove that?
Liane S: Yes, this is what our records show.
danica: can you send me some evidence print screen or some details?
Liane S: We are unable to provide any further information on this matter.
Liane S: Is there anything else I can help you with today?
obviously they dont payout bonuses.