Betoto/Bwin complaint

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  • mminkovski
    SBR MVP
    • 06-22-07
    • 1077

    #1
    Betoto/Bwin complaint
    I would like to share my current experience with BetOTo. Here is the case:
    I have placed a bet on Finland Mestis Liga Hockey. The game was played on 10th Oct 2009 - TuTo - D Team and I have backed the home team at 4.65. The average market odds for home team were around 4.00-4.20 so I took the 4.65 at betoto. They accepted the bet and confirmed it was placed.
    The game finished with Tuto winning 7:4 and I expected a winner. However, they voided the bet 20 mins after end of the game and returned my original stake. The explanation was trivial - technical error on publishing the odds.
    It's the first time I got my winner voided AFTER the game finished. They could have done this before start of the game and I wouldn't argue then, but now they are simply robbing me.

    I have submitted an official complaint with SBR but noone responded so far
  • Padael
    SBR Rookie
    • 10-16-09
    • 35

    #2
    Bwin do void bets without hesitation if the odds are out... even after a match - sometimes even if the odds are slightly out ... if you have some odds comparison screen shot showing that their odds where in line with the market I d try and disput this with them but you need to have hard evidence... in any case I d say that your chances of recovery are slim.
    Comment
    • mminkovski
      SBR MVP
      • 06-22-07
      • 1077

      #3
      I know chances are low but I just want to warn other people about it. Anyway, I will try to find some odds before the game and check them out.
      Comment
      • varin18
        SBR High Roller
        • 09-21-09
        • 172

        #4
        They can do this according to their rules. Still, this is not fair to void a bet after it ended
        Comment
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