Pinnacle withdrawal problems

[vega007]

I tried to withdraw funds from my Pinnacle account this morning and I received this email:

Dear Pinnacle Sports Client,
Your withdrawal request was declined. The reason we declined your withdrawal is you made a deposit and are now requesting a withdrawal without a minimum amount in wagers.

What is their minimum amount in wagers rule all about? I can't find anything on their website about this. I have not used my free withdrawal for this month yet. Please advise, thanks.

[thespeculator]

ask them a simple question and you will get legal document size response, eventually you will get the answer

[vega007]

Thanks, I did email them, waiting for a response.

[Raven66]

I haven't withdrew yet with Pinnacle.....

Let me know how it goes......

[sinkhole]

u have to wager what u deposited
depsit $1000 and wager $1000

[Raven66]

u have to wager what u deposited
depsit $1000 and wager $1000

So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?

[vega007]

Dear Sir,

We do not have a set amount that must be wagered.
Each case is reviewed individually for a variety of factors. We believe this is a fairer method then setting a certain percent of the deposit. The reason for this is that a percent of a deposit of $200 for a client who wagers $5 is very different from a deposit of $5,000 for a client who wagers $500 per wager.
Kind regards,
Customer Service Department
Pinnacle Sports

[sinkhole]

So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?

no u have to bet $15 more before u can take out any money
I had $2000 that I had bet trough in my account and deposited $1000 and didnt make a bet and about an hour late I tried to withdraw $300 and they said I had to bet $1000 before.
But they are the best bookie

[Chuck Sims]

sinkhole, are you saying Pinnacle feezes all money for withdraw if you make a deposit? I would think only the last deposit would be held, not your entire account balance.

[sinkhole]

that is what I thought also
I don't remember exactly how much money I had in my account but lets say it was $1500 that I had wagered trough many times and then I made a deposit of $1000 and don't make any bets and 60minutes later I wanted to withdraw $300 beacuse I had no money in my moneybookers account and pinnacle pays out fast but they said I had to wager $1000 before I could take out anything or I had to pay fees