betphoenix online chat service?????

[chance]

Is it just me or is this pretty useless customer service????



Alexas: Hi
Customer: Can I get some rugby bets settled. They were under Miscellaneous-Rugby Futures. Here is a link to the result http://www.planetrugby.com/story/0,2...553795,00.html
Alexas: your will have to call in for that
Customer: Why can't you just tell the people who grade bets?
Alexas: nope you will need to call in for that wagering 1888-238
Alexas: 8018

[RJbetphoenix]

I will handle...1 sec.

[Reload]

Their live chat was good the couple of times I used it.

[CollegePro]

I used to like betphoenix...but they suck now IMO. I had horrible customer service experience and they were running special promotion where players can email them the bonus we wish to get in the other forum. And if they can not offer the bonus the players wants, then they supposed to email customers back we what they think is comaprable bonus offer. So I emailed the offer to betphoenix and no reply back. Other memebers at the other forum had same issue so Richard from betpheonix ask to send the offer to him directly again. So I sent him the offer and no reply again.

[316316]

haha.. if bad customer service.. well change bookies already.....

[CollegePro]

already did.... not using them anymore