I've ran into a bit of an issue. As part of the payout process at Heritage, they supposedly send a text to the phone number on file. I don't know why, but they have an old phone number on my account. To update this number, they've said I need to upload a document with my cell phone number on it as proof. The problem is that my employer pays for my cell phone bill and I don't have access to their records with my name and number on it.
Do you know of any other way to prove my cell phone number other than a phone bill? Without this information being "authorized", I'm unable to cash out.
Do you know of any other way to prove my cell phone number other than a phone bill? Without this information being "authorized", I'm unable to cash out.