BookMaker Account Resolution 8 Weeks After Issue

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  • Titan
    SBR Rookie
    • 02-26-11
    • 40

    #1
    BookMaker Account Resolution 8 Weeks After Issue
    Just wanted to post the end of my story with BookMaker freezing my account. After 8 weeks of emailing them, being cordial and contacting sometimes 2-3x per week, this past week they finally re-instated my account.

    Pros
    - Didn't seem to have any wagering limits
    - I made a withdrawal just to see if it would go through and it did just as fast as they did before the account issue.

    Cons
    - They removed my BetPoints
    - They removed any options for Deposit Bonuses

    Even though it was all pretty unjust, I am pleased that it eventually got resolved and I had access to my funds again. To be honest, I think the kicker was I included that we were starting to see others in the forums experience issues as well, that was the first time I mentioned it.

    I got a real kick in the gut today by being limited by DraftKings. I ran massive action through them for the past 12-15 months and I'm not even sure I was on the plus side once I account for all my deposits but it appears they got sick of my Soccer Prop betting.

    After the DK limits, I would easily say there's two books head and shoulders above the rest for me, if ranking one stateside and one offshore.

    (US) FanDuel
    (Offshore) no surprise but it amazes me how great BetOnline/Sportsbetting is in just about every major aspect. Bet Size, withdrawals & fair odds.

    I just noticed on the top of this Forum, that Pointsbet is the #1 Rated Book lol? They are probably the most predatory book domestically. I got in before they started playing by the European limit strategy but Reddit is filled with horror stories of people losing their first bet, then being limited and not being able to do a full sized free bet.
  • Optional
    Administrator
    • 06-10-10
    • 60690

    #2
    Good info Titan.

    If you can easily find a couple of those Redditt threads about Pointsbet you mention I'd appreciate it. Would like to share with our ratings guy.
    .
    Comment
    • Titan
      SBR Rookie
      • 02-26-11
      • 40

      #3
      Sure thing, here's a couple!





      My personal story with them. They were amazing with Referral promotions. I had a few friends sign up, probably 5-6 over the course of 6 months. They wouldn't automatically honor the free bets for them or me but once my friends would contact support we were good. It was easy to get even casual betting friends to sign up because you had to deposit just $50. Most people said it was too much hassle when I tried to get them to join FanDuel or DraftKings, so I gave up trying to refer people about a month into legalization on other services. I don't refer anyone offshore because I want to be beyond reproach with those accounts, they are too valuable to me.

      Back to the story. It didn't seem to matter about the referrals, I think because they were 100% focused on acquisition. A few months into the service, I started to read about the stories of people being promo banned and limited. It was either October or November, I did a $300 Prop bet on NFL and won. The next day I was limited to peanuts and banned from all Promos.
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