Caesars a let down again, 12 hrs+ to grade/credit

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  • topgame85
    SBR Posting Legend
    • 03-30-08
    • 12325

    #1
    Caesars a let down again, 12 hrs+ to grade/credit
    Hit the over in CS Fullerton v Long Beach State last night. With maybe 2 mins to go in the game, app and site go down due to scheduled maintenance. Daylight savings related? Maybe. No big deal. Go to bed and wake up. Login to see in my history it is graded a win but my balance hasn't been credited. Around noon still no resolution so I get on chat. 20 min hold to get an agent, then 10 more for a very vanilla "we are aware of the issue, we sent you an email, it will be corrected". Never received said email even though I get 2-3 per day with marketed promos. Over 12 hours later now and still not resolved. It was a very small wager so this is really just a rant about incompetence. Never waited this long offshore for a grading correction. You'd think a $20 billion dollar company could figure this out.
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