betonline.com complaint

**Imgoinhungry** · 08-30-09, 03:22 PM

Hannah: If the wager is won, the winnings become part of your active balance.

That's the logic behind them not returning initial wager. Common sense says amount wagered would be returned as well, no? Or am I just a fricken retard?

**andrea** · 08-30-09, 03:32 PM

Absolutely yes!
Didn't they stated this in their Bonus T&C

**Imgoinhungry** · 08-30-09, 03:35 PM

I'm sure something along the lines was listed in fine print somewhere. But come on.. that's like false advertising. They have probably screwed so many people with that. Don't give me the option of wagering on MLs then if that is the case. "Congrats on winning your 440 bet. Here is a 170 dollar bonus."

**Imgoinhungry** · 08-30-09, 03:37 PM

I even asked them to return wager... the WINNING wager. I then requested that they simply erase the bonus that was given so I didn't have to deal with rollover. Nothing.... The response was "All bets are final."

**AimingHigh** · 08-30-09, 03:38 PM

? I'm not sure what you're complaining about, really - maybe I've misunderstood? The "sum" wagered is never returned by any sportsbook for a "free play." That's what the "free" part means. Is there something else that BetOnline did?

The thing I watch for is books that don't allow you to bet again if it ties, but mark the free play as a loss.

**Imgoinhungry** · 08-30-09, 03:40 PM

Thats it aiming. I didn't realize that. I guess I just wish it would have been explained a little better. Or they could have at least accepted my request to wipe out bonus all together so I don't have to deal with roll over.

**Justin7** · 08-30-09, 03:40 PM

Imgoinghungry,

This is the industry standard for a free-play. I haven't reviewed their rules, but I'm pretty sure BetOnline covers this situation. No foul here...

A better way to play freeplays is obviously to play big dogs.

**andrea** · 08-30-09, 03:42 PM

Sad to hear that men..
Well, you can't do anything about it since they have stated that "all bets are final"..
sigghhhsss..

**trixtrix** · 08-30-09, 03:45 PM

op, do you even know what a FREEPLAY bonus means?

**Imgoinhungry** · 08-30-09, 03:45 PM

Only an idiot would take the 440.00 free play and take a -250 ML favorite. I guess I'm a complete moron.

**Imgoinhungry** · 08-30-09, 03:46 PM

I guess not trixtrix. Any bonus I have gotten in the past was a real money bonus. Live and learn I guess.

**TheBeautifulGame** · 08-30-09, 03:47 PM

The main difference with bonuses IMO is usually as follows:

You are either offered a cash or free play bonus. Cash is usually a smaller amount, say deposit 100 Euro and receive 100 Euro in bonus cash. With a CASH bonus, your stake or risk amount is usually returned to you if the bet is a winner. However, with a FREE PLAY bonus, your risk, stake amount is NOT returned with your winnings, only the 'win' amount.

It can be confusing. Hope I've helped in some way.

Cheers.

**trixtrix** · 08-30-09, 03:48 PM

this what i meant when i said in the betus thread that their 100% freeplay bonus is only worth apprx 50% cash value. you insisted in that thread it's a "cash" bonus. next time do research before just presuming you're correct

**idontlikerocks** · 08-30-09, 06:50 PM

there are a few lessons you will learn in sportsbetting. this lesson cost you very little, so you should be glad for that. you just won 170 bucks and they also probably paid for any fees for you to deposit. you won't find a better deal in a casino.

**topgame85** · 08-30-09, 07:19 PM

Standard procedure, better review the rules because most sites you are in violation for using a freeplay on any thing over +/- 200. You basically just need to read the rules before ever taking any promotion. Sorry you had this misunderstanding go read their T and C before continuing to play.

**dark star** · 08-30-09, 09:48 PM

I've had issues with BOL over the years,but this is standard issue stuff.

**patswin** · 08-31-09, 09:52 AM

all freeplays are like that, bet dogs only

**Don99** · 08-31-09, 08:55 PM

Seems pretty clear to me.

Free play is a free play. You wager for free. You get the winnings. You do not get the original amount placed as you got the bet for free.

**316316** · 08-31-09, 10:07 PM

Originally posted by Don99

Seems pretty clear to me.

Free play is a free play. You wager for free. You get the winnings. You do not get the original amount placed as you got the bet for free.

some kind like that,..

thats gambling.. so free play would be free play rather!