My Bookies Deactivated and Closed My Account for Security Purposes
Yes this happend to me 3 days ago, I requested a match bonus to my recent deposit of $48.80 they claimed I had already used a 200% match bonus earlier that day but it was a lie because your only allowed to claim the same bonus 1x day and I had been playing for 3 days with a previous 300% & 150% match bonus that was not the same. Rudely they offered me 10% 1X Rollover I agree they Applied $4.38 they probably laughed thinking if she could win with $48 she ain't gonna get far with 10%. I then played betting $0.10 slowly won and as won I bumped betting to $1-$5 no more then $5.00 I had no pending rollovers, No Free Play available and met wager requirement the next day I had $4,396 available to withdrawal!! I requested a BTC withdrawal request for $4,300 it was instantly decline but then received SMS and Email with withdrawal confirmation and is in review status pending. 2hrs later I was trying to get update on payout my account was deactivated and closed for secure purposes!!! Right away I knew they were gonna play stupid and claim terms were violated etc.!!! How is that possible, I couldn't over bet, or cheat I only had $4.38 to play with, is not a behavior problem Since I lost my job due to COVID-19 I played for hrs on my phone I just wanted to make extra money my family and I were beyond excited expecting the money in 48hrs is that considered behavior abuse or professional betting!! No, They can't say I abuse bonuses because you're allowed to claim as many bonuses 1x day with initial deposits they even offer the bonuses if you're depositing with Card and if deposit by Bitcoin you get more for the deposits even if you had already claimed a bonus previously. They also refund you rebates on Monday for all deposits made on Mondays so in what way was I abusing. If they see my playing history I have never over bet, deposit no more than $100 and have never withdrew from the account. But the main point is I lost 90% of the time and this is the 1st time requesting a payout. Tell me how did I flag my account. I have never won more than $5000 during the 3 months I have been playing. I always leave the accounts at $0 balance before making another deposit but not because I withdrawal money but because I strictly loose back to back. It seems like they know and track you because I've came across to winning several times no more than $5000 and as I get closer to meet the rollover I loose!!! Wow I've tested there gaming performance and how is it possible that I deposit $100 and loose in 10 minutes. I play different games betting always under $5 no awarded free spins or winnings just straight loosing. All jackpot games favor them you will never win the jackpots is just to get your attention and play them because they program or hacked to limit the winnings. Sometimes I wouldn't get paid the lines like paying charts stated. I should block my cards and accounts for security reasons or purposes on them!!! They straight lost and need to pay me 10X more than the bonus!!! 100% FRAUDULENT, THIEVES, I emailed the help or customer service and till today they have not gave me a reason or an explanation for the closed account or the security reasons? They can't prove any violations cause I played legitimately and there gonna claim and lie!! And how can we prove it they don't send transactions receipts for deposit or redeemed bonus and to top it off they Deactivated and Close Account with balances and pending withdrawals!!! don't even notify you at all so by the time you are aware you cannot get records of account history. It's our word agajnst thieves!!! I have been emailing them yesterday and today again this is what they reply stating this:
It's our pleasure to help with your inquiries. We apologize for any inconvenience regarding your account access.
After reviewing your account information, we are sorry to inform you that after an internal review handled by the Security Department, we have decided to close your account, the decision is final and will not be overturned.
Your understanding is really appreciated.
Wow!! FRAUD FRAUD !! UNBELIEVABLE AND NOW THEY IGNORE MY EMAILS!!! I WON FAIRLY ALL THE WINNINGS AND I DEMAND MY PAYOUT REQUEST TO BE DEPOSITS IMMEDIATELY!! IF I DONT, AND IF ANYONE IS GOING THRU THE SAME THING !!! PLEASE REPLY TO ME WITH YOUR ISSUES THE MORE INFO AND COMPLAINTS AND SHOW THE GAMBLING AUTHORITIES INCLUDING U.S AND POST ALL OVER MEDIA, YOU TUBE, ETC. TO PREVENT OTHER FROM BEING EXPLOITED FROM Money Laundering site!! And BAN MY Bookies from U.S
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It's our pleasure to help with your inquiries. We apologize for any inconvenience regarding your account access.
After reviewing your account information, we are sorry to inform you that after an internal review handled by the Security Department, we have decided to close your account, the decision is final and will not be overturned.
Your understanding is really appreciated.
Wow!! FRAUD FRAUD !! UNBELIEVABLE AND NOW THEY IGNORE MY EMAILS!!! I WON FAIRLY ALL THE WINNINGS AND I DEMAND MY PAYOUT REQUEST TO BE DEPOSITS IMMEDIATELY!! IF I DONT, AND IF ANYONE IS GOING THRU THE SAME THING !!! PLEASE REPLY TO ME WITH YOUR ISSUES THE MORE INFO AND COMPLAINTS AND SHOW THE GAMBLING AUTHORITIES INCLUDING U.S AND POST ALL OVER MEDIA, YOU TUBE, ETC. TO PREVENT OTHER FROM BEING EXPLOITED FROM Money Laundering site!! And BAN MY Bookies from U.S
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