All around I am happy with Bookmaker but I just had something happen which has happened before. I am surprised a book of this magnitude has this apparent issue:
If you live bet moneyline for a player to win and the player wins, for example 7-6, 1-6, 6-4, it will mark it as a LOSS for you and you can see in your history it is because they totaled up the games won by each player. It will show you lost (16) - (13).
I'm guessing it's done through some sort of automatic code etc. but come on. This seems simple. and I imagine some don't catch that. I am waiting while they "review" my ticket right now.
EDIT: They fixed my ticket.
If you live bet moneyline for a player to win and the player wins, for example 7-6, 1-6, 6-4, it will mark it as a LOSS for you and you can see in your history it is because they totaled up the games won by each player. It will show you lost (16) - (13).
I'm guessing it's done through some sort of automatic code etc. but come on. This seems simple. and I imagine some don't catch that. I am waiting while they "review" my ticket right now.
EDIT: They fixed my ticket.
