I was wondering if sportbooks need to pass some regular checks considering their actions or they can have consequences only if we press them with IBAS etc...This what they have been doing lately is absurd and unbeliveable. I have been using bet365 for long time, acc is alive for long time despite the profit as I do lot of gambling inside the acc so it doesnt get limited.
Last 2 days they have done things that pissed me off so much that I am writing complaints to their regulatory bodies.
Case no.1:
Qutar u23 football match I bet over goals 630€. Cash out 1080e(full win was 1260) and after the match I have 540€inside the account. Recieved the message that odds have been wrong and they have adjusted but I wouldn't have cashed out in minus, would have waited better position.
Its clear ripoff as all books had such odds and there was no mistake. Instead of canceling the bet and returning me the stake, if there was really a mistake, they returned me 90€ less. Small sum so I get over it.
Case no.2
Austria basketball Kapfenberg bulls play at home. I bet them 3rd quarter first to 10 points. They lead 8-4 then its 8-8 and oponnents have turnover. My guys shoot 3er, score and bet is win. Funds credited to my account and imagine this: 3am in the morning they put it the void. Not odds corrected(as I bet when it was 3-2 or something like that) but VOID and no winnings given.
When I go to chat and ask supervisor, they keep telling me its traders decision and that it was a mistake in odds but there was no mistake and they keep doing it more and more often on clean matches.
So I need advice from you guys, should I make IBAS complaint every time they rip me off, or wait some time then put it ot rogether or how to proceed because this is getting quite annoying.
Thanks
Last 2 days they have done things that pissed me off so much that I am writing complaints to their regulatory bodies.
Case no.1:
Qutar u23 football match I bet over goals 630€. Cash out 1080e(full win was 1260) and after the match I have 540€inside the account. Recieved the message that odds have been wrong and they have adjusted but I wouldn't have cashed out in minus, would have waited better position.
Its clear ripoff as all books had such odds and there was no mistake. Instead of canceling the bet and returning me the stake, if there was really a mistake, they returned me 90€ less. Small sum so I get over it.
Case no.2
Austria basketball Kapfenberg bulls play at home. I bet them 3rd quarter first to 10 points. They lead 8-4 then its 8-8 and oponnents have turnover. My guys shoot 3er, score and bet is win. Funds credited to my account and imagine this: 3am in the morning they put it the void. Not odds corrected(as I bet when it was 3-2 or something like that) but VOID and no winnings given.
When I go to chat and ask supervisor, they keep telling me its traders decision and that it was a mistake in odds but there was no mistake and they keep doing it more and more often on clean matches.
So I need advice from you guys, should I make IBAS complaint every time they rip me off, or wait some time then put it ot rogether or how to proceed because this is getting quite annoying.
Thanks