Bad news for all Betonline/Sportsbetting customers

[JorisVDA]

Me:

Hello my account is B3116250 and after having been used to wagering amounts between $1000 and $2500 my live betting limits have suddenly been reduced to $50

even on NBA and NFL moneylines
I never bet any dodgy leagues or sports, strictly only NBA moneylines, why have my limits been cut so badly?

BOL: Thank you, checking your account at this moment.
Mr. Joris would you be so kind to provide me with the lines you are trying to bet at this moment.

Me: any live bet selection I click on show $50 max amount

and as you can see, I am used to wagering much higher amounts
I have no appetite to bet just $50
right now there is no NBA game going on but last couple days I checked every day and it was also $50 there

BOL: Allow me a moment while I contact our wagering department for further information.

Me: I would like to ask them to reset the limits to what they were
or at least give me decent limits to at least compelte my rollover requirements
I want to be able to bet at least $500
I only bet NBA moneylines, so no exotic dodgy leagues or lines

BOL: Mr. Joris I have checked with our wagering department and reviewed your account, at this moment you account does not have any type of limits for bets.
This limits depends on the market offered and all markets have different limits.

Me: so, for all your customers, the max bet amount is $50 for all NBA games at all times?

BOL: That is correct sir.

Me: come on be honest with me, we both know this is not true, is it?

BOL: Sir of course I am being honest, I would not lie to you

See above a copy/paste of my chat with Betonline. After betting only NBA moneylines (no handicaps or totals and surely no dodgy leagues or esports) for about 10 days in a row, and increasinh my balance from $9000 (deposit) to $11,000 (so not a huge amount of winnings) they limited me to $50 on all live betting. Even on the Superbowl I will be able to bet max $50 live.
As you can see I asked why I have these limits but the answer is that I have the exact same limits as all other customers. This means you guys all have $50 limits from now on. Sorry to inform you about this.


Edit: sorry had to edit text of copy/paste above as it did not carry over well

[caramba]

I've had books say the same thing about max win limit of $10. It's very silly that they can't admit that they limit players. Do they not think we talk to other players?
Unfortunately once a book cuts your limits, it's extremely rare for them to put them back to what they once were. I've never had it happen to me.

[dmm]

Was thinking about signing up with BetOnline next, but not if they're only taking $50. Any bookmaker that can only take $50 should fμck right off and become a shoemaker instead.

[thagame24]

still a $2500 win limit here for live NBA sides

[milwaukee mike]

limits 100 here but with a timer, which is annoying

while it's waiting, if i bet at -200 but it goes to -160 i'm still stuck with the -200... if it goes to -220 it rejects

[Headsterx]

Damn, they got me at $11,500 with NBA but most I wager at BOL is between $300-$500.

I'm curious, why do you deposit so much at one time with $9k? What is your r/o??? I usually do about $1-$2k deposit pending on the bonus.

[ChocMilk23]

Nope just you lol

[Optional]

still a $2500 win limit here for live NBA sides

He's talking Live Betting. Is that your LIVE limit?

And seems to be saying he had $2000 limits at some point but is only getting $50 on the same markets now (if that is what he is saying)

That strongly suggests they think he has a physical advantage.

Hitting too many bets within moments of outcome can see you collared on any live platform for example.

[jjgold]

Most of the time books over react to a guy that gets on a lucky streak and thinks he has an edge and in most cases he does not and still gets limits cut

It is a never a good idea to limit because the book will get the money back and 5x more long term

[thagame24]

Read my comment again...LIVE nba sides

[thagame24]

He's talking Live Betting. Is that your LIVE limit?

And seems to be saying he had $2000 limits at some point but is only getting $50 on the same markets now (if that is what he is saying)

That strongly suggests they think he has a physical advantage.

Hitting too many bets within moments of outcome can see you collared on any live platform for example.

Read my comment again...LIVE nba sides

[thagame24]

Now that the OP's post is cleaned up, i can understand it a little better. My impression was that he was betting NBA live ATS, now it's pretty clear he bet only moneylines, I did not check on ML limit. Again, limits on live spreads were to win $2500 yesterday. It's not clear to me if OP is saying he was limited to $50 on live moneylines only or is now $50 on all live bets across the board. Will look tonight for my NBA live ML limit when games are active and update here.

[cristianbet]

You think you got limited fast, you should see at Betfair (sportbook).

[ChuckCanuk]

I just logged in to start the same thread as Joris, as BOL has limited my live wagering to $100 max bet on underdogs and $100 max win on favorites.(ML & sides)

My account was only opened about a month ago and likewise the majority of my bets (around 100 bets) have been on live NBA, NHL, NCAA & NFL money line spreads and totals in the $100-$500 range. (not a single 4 digit wager or win posted) No prop bets, team totals, first halfs, players ect. All square bets on major North American markets. All my Pre game wagers still have high max limits.

I was under the assumption that BOL was similar to Bookmaker and Pinnacle that they dont limit wagers?
Especially for someone like me who is wagering low amounts and volume compared to other players. I am def not a sharp lol

I too still have about a $15k rollover balance left off of my initial depo and free play bonus.
My BOL account is currently up about $7k, which is nowhere near normal for me and would almost certainly regress over the next 100 bets.

I would like know what others think the reason for the limit is?

I have 2 thoughts on why my account limited.

1. As JJ said, it is simply a book overreacting to a player going on a heater and thinking the player has an edge. But the more i think of that angle it doesnt add up, as the amounts of my wagers and wins were so low compared to BOL's max wager limits. Winning $7k in a month cant be a flag in a non soft book with the handle BOL has can it?

2. I think the most likely reason for the limit has to do with BOL's live platform that occasionally has stale lines.

I can honestly say that i never went through their live lines in search for stale lines to play, but def had some live stale lines accepted.
As most of you already know, If a person is watching a game on TV the books lines move before "event" happens in the game on tv.(my tv is prolly 10-15 sec delay) however I watch the lines of other books more than the tv to see where the best price is and it also lets me know if a line is bad or stale.
I would say Many of my BOL live wagers started out at odds similar to other books but by the time the BOL circle spun and it was accepted other books had already moved their lines (most noticeable in the fast moving live basketball lines)
Sometimes it worked in my favor (eg. I bet BOL -140 that moved elsewhere to -180 before BOL accepted but eventually did accept -140)
Sometimes it worked against me (eg bet BOL plus 200 that moved to plus 350 elsewhere before BOL accepted but eventually did accept my plus 200 wager)
I think they have flagged me as a player trying exploit their stale lines and maybe Joris as well? Which from the books side of things i can understand.
But then I would ask how is anyone able to keep their live wagering limits at BOL? As anyone who makes alot of live wagers on their site will eventually run into stale lines that they play regardless if they know they are stale and seek them out, play legit lines that turn stale
(as i did) only because of their slow platform or the players who wager live while watching the game on tv and have no idea their BOL wager was stale.

At the end of the day for me BOL is not a book I need to make square live bets, just wanted to have another book option. So now the live limits will no doubt slow down the rollover but its not the end of the world for me.
But Am I going to have any problems withdrawing from BOL once i get there?

Just a little surprised how sideways this went for me with BOL, as i was under the assumption BOL didnt limit or have withdrawal issues.

Chuck

[garyking]

There is no doubt that BOL live betting often has stale lines. I identify them by comparing them to other live lines, and bet accordingly. I seldom bet more than $50-100 per bet however to make sure opposing bets at other books are accepted. I have profited about $13,000 at BOL over the last three months using this method, and am surprised that I too have not found my live limits lowered there. Perhaps the low size of my bets has kept me under the radar so far?

[Optional]

There is no doubt that BOL live betting often has stale lines. I identify them by comparing them to other live lines, and bet accordingly. I seldom bet more than $50-100 per bet however to make sure opposing bets at other books are accepted. I have profited about $13,000 at BOL over the last three months using this method, and am surprised that I too have not found my live limits lowered there. Perhaps the low size of my bets has kept me under the radar so far?

I'd make a guess that you are betting enough on up to date lines as well that your overall odds position v everyone else has not hit the point of being flagged as yet.

[JorisVDA]

Damn, they got me at $11,500 with NBA but most I wager at BOL is between $300-$500.

I'm curious, why do you deposit so much at one time with $9k? What is your r/o??? I usually do about $1-$2k deposit pending on the bonus.

Well as I said, I bet only NBA moneylines and always between $1000 and $2500 to win, so if I'm betting a big favourite I already need this whole 9K balance for just 1 bet.
Also, I am not betting stale lines (was not even familiar with this expression but I assumed it means odds which are stuck for a while?). I live in Europe (Belgium) and use Bet365 livestream for the feed. This is already 15 seconds behind the reality so for sure this doesn't give me any advantage. For this reason also I only place bets during timeouts. So, no surely not stale lines. And as I said, I am only up 2K on my 9K deposit over a period of about 15 bets. And I am willing to share my list of bets with you and then I'm sure you would all agree none of them looked off.

The way I bet is simply: I watch the game, see which team I like, wait till a timeout. Then I open Pinnacle, Bookmaker and BOL and simply select the best odds (that is normal behaviour I would say, it would be stupid to just use 1 sportsbook). I have not seen any difference larger than 3% between those books on my bets, so surely not completely wrong lines I bet on BOL.

I just think it's very childish of BOL to limit me this heavily. If they would limit me to $500 or even $250 I could still accept it. But this is just teasing me and making it impossible to complete my rollover of the freeplay (which I lost btw). And what makes it even worse is that I sent 2 emails to them about this during the past week and did not even get a reply.

@Optional do you think I have any chance for BOL to become reasonable and be open for discussion about a solution (for example giving me $500 limits) if I submit an SBR complaint or does this have zero chance?

[Optional]

@Optional do you think I have any chance for BOL to become reasonable and be open for discussion about a solution (for example giving me $500 limits) if I submit an SBR complaint or does this have zero chance?

Honestly I don't think SBR can do much more than pass on your request for it to be looked at. And I am pretty sure they will simply say your normal sportsbook limits are normal (I assume?) and adequate to complete rollover. In fact maybe they hit you so hard on live simply because thats all you have been betting (?).

It's pretty unusual for anyone to get their limits raised again once collared. But your best chance would be reaching out to their rep Dave Mason. He's supposed to be pretty responsive to twitter DMs. https://twitter.com/DaveMasonBOL

[Headsterx]

Well as I said, I bet only NBA moneylines and always between $1000 and $2500 to win, so if I'm betting a big favourite I already need this whole 9K balance for just 1 bet.
Also, I am not betting stale lines (was not even familiar with this expression but I assumed it means odds which are stuck for a while?). I live in Europe (Belgium) and use Bet365 livestream for the feed. This is already 15 seconds behind the reality so for sure this doesn't give me any advantage. For this reason also I only place bets during timeouts. So, no surely not stale lines. And as I said, I am only up 2K on my 9K deposit over a period of about 15 bets. And I am willing to share my list of bets with you and then I'm sure you would all agree none of them looked off.

The way I bet is simply: I watch the game, see which team I like, wait till a timeout. Then I open Pinnacle, Bookmaker and BOL and simply select the best odds (that is normal behaviour I would say, it would be stupid to just use 1 sportsbook). I have not seen any difference larger than 3% between those books on my bets, so surely not completely wrong lines I bet on BOL.

I just think it's very childish of BOL to limit me this heavily. If they would limit me to $500 or even $250 I could still accept it. But this is just teasing me and making it impossible to complete my rollover of the freeplay (which I lost btw). And what makes it even worse is that I sent 2 emails to them about this during the past week and did not even get a reply.

@Optional do you think I have any chance for BOL to become reasonable and be open for discussion about a solution (for example giving me $500 limits) if I submit an SBR complaint or does this have zero chance?

That sucks. I got limited years ago by others after I completed r/o and made several payouts. But your situation is completely gone. Good luck though.

[LongBall52]

As Bookmaker wrote: "we can change the rules at any time"

I'm not saying US books won't do the same, but getting paid doesn't require a drop of dna.

[garyking]

I'd make a guess that you are betting enough on up to date lines as well that your overall odds position v everyone else has not hit the point of being flagged as yet.

Not really, in fact I would say only bet 10% of my action on lines that are not stale, as well as the occasional unsuccessful foray into horse racing and roulette. That's why these posts are somewhat surprising to me, in my view my account should have been limited long ago. However I have been playing at BOL for 10 years plus, and have had some losing streak as well. Is my account plus or minus over the years?? No idea but i do know it's up $13,000 since November. And this is with probably 80% of bets $50, and the other 20% $100.

[Optional]

Not really, in fact I would say only bet 10% of my action on lines that are not stale, as well as the occasional unsuccessful foray into horse racing and roulette. That's why these posts are somewhat surprising to me, in my view my account should have been limited long ago. However I have been playing at BOL for 10 years plus, and have had some losing streak as well. Is my account plus or minus over the years?? No idea but i do know it's up $13,000 since November. And this is with probably 80% of bets $50, and the other 20% $100.

Sounds like they have a bit of a leak there in that case.

I'd normally tell people the size of the bets won't save them. Enjoy it whilst you can I guess!

[garyking]

Sounds like they have a bit of a leak there in that case.

I'd normally tell people the size of the bets won't save them. Enjoy it whilst you can I guess!

LOL, I totally agree Optional, I'm expecting that day to come any time. I wonder what they will limit my bets to considering I'm betting only $50. Quite possible a longer delay before accepting bets? This flaw in their system surprises me, most sites now seem to get live lines from the same providers, resulting in similar odds across the board. BOL does have some live lines which mirror other sites, but NCAA basketball (and occasionally NBA) do seem to have some disparities.

[JorisVDA]

LOL, I totally agree Optional, I'm expecting that day to come any time. I wonder what they will limit my bets to considering I'm betting only $50. Quite possible a longer delay before accepting bets? This flaw in their system surprises me, most sites now seem to get live lines from the same providers, resulting in similar odds across the board. BOL does have some live lines which mirror other sites, but NCAA basketball (and occasionally NBA) do seem to have some disparities.

Any other books they mirror, other than Sportsbetting/Lowvig/Tigergaming then?

[thagame24]

Now that the OP's post is cleaned up, i can understand it a little better. My impression was that he was betting NBA live ATS, now it's pretty clear he bet only moneylines, I did not check on ML limit. Again, limits on live spreads were to win $2500 yesterday. It's not clear to me if OP is saying he was limited to $50 on live moneylines only or is now $50 on all live bets across the board. Will look tonight for my NBA live ML limit when games are active and update here.

$2500 risk/win limit on live ML also

[garyking]

Any other books they mirror, other than Sportsbetting/Lowvig/Tigergaming then?

I've found that in Minor sports like foreign basketball, BOL odds mirror those of most others, including Bet365, Jazz, and Phoenix EZlive.
JustBet/Bookmaker occasionally diverges from this for minor sports. I'm currently using 4 sites, JustBet, Phoenix, Betnow, and BOL. Am usually comparing live lines at Justbet and BOL for disparities in NBA, and NCAA basket, and at times O/U lines can vary between these two by as much as 5 points. NFL lines are mostly the same now, but years ago there were large differences.

[HomeRun35]

BOL is showing me 10k max live side or ML for NBA. I do a decent amount of NBA live betting.

My best guess for why you got limited would be:

Opening a new account and making a first deposit of 9000(quite high), and right off the bat start making 4 figure live bets narrowly targeted and nothing else, that they suspect you are not the actual name tied to the account but actually a big professional that is using someone's else's name for a fresh account.

[gauchojake]

He is the James Harden of live betting in Belgium.

[Patrick McIrish]

There is no doubt that BOL live betting often has stale lines. I identify them by comparing them to other live lines, and bet accordingly. I seldom bet more than $50-100 per bet however to make sure opposing bets at other books are accepted. I have profited about $13,000 at BOL over the last three months using this method, and am surprised that I too have not found my live limits lowered there. Perhaps the low size of my bets has kept me under the radar so far?

Quiet down!!

Best way to lose an edge is post about it, LOL.

[scottgodson1985]

jj really is a idiot

[HomeRun35]

Opening a new account and making a first deposit of 9000(quite high), and right off the bat start making 4 figure live bets narrowly targeted and nothing else, that they suspect you are not the actual name tied to the account but actually a big professional that is using someone's else's name for a fresh account.

Does anyone think I had the right answer here? Not to beat a dead horse but I'm always interested in the most likely answer to these "I've been limited by BOL/LV" threads when the person is claiming they aren't betting stale lines