<a href="https://ibb.co/hM6NR2h"><img src="https://i.ibb.co/yR9CngG/836-E1-CBE-2-F4-D-4-A6-F-80-A4-5-E2-C924-EF473.jpg" alt="836-E1-CBE-2-F4-D-4-A6-F-80-A4-5-E2-C924-EF473" border="0"></a>
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I’m having an issue with how one of my tickets at Bookmaker was graded and they’re giving me a hard time about it. I placed 4 separate wagers using live betting (see below). They are claiming Indiana -6.5 was a 2H wager. Am I losing my mind? I’ve been doing this for over a decade wouldn’t a 2H wager say 2H? All my previous wagers at their book or any other book always have 1H or 2H to indicate a halftime wager. Any advice or thoughts would be appreciated. 3 people there have tried to tell me it says 2H. What are they looking at?
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Last edited by wheats25; 11-02-20, 04:37 PM. -
Upload your image to imgbb.com and use the code they give you to embed it in your post here..Comment -
ThanksComment -
They’ve also graded several wagers wrong on tennis live bets to “win set” recently. Why not admit your live betting platform is ass and take some accountability when the system grades it incorrectly, in the player’s favor? Looking at the screenshot it’s pretty straightforward. I just don’t get it.Comment -
The full game spread was around -11.5, so it definitely wasn't a game spread. Indiana was about a 6.5 point favorite in the second half, so I'm guessing that's what you bet.Comment -
How couldn’t it have been a game spread it they’re losing until 5 mins to go in the 2nd quarter? All of the live betting selections were made between midway in the first quarter and the end of the 2nd quarter.Comment -
A 2H wager would be indicated by 2H Indiana. Which I also have another ticket with 2H Indiana. Which was placed 26 minutes after Indiana -6.5 full game live. College football halftime is what 20 mins in length?Comment -
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Here’s a parlay from 10/4. 2H indicator on the Jags 2nd half. Live betting wager on Browns no H indicator.
Here’s tonight. 1H indicator on Bucs 1st half.
<a href="https://ibb.co/dgHGbrK"><img src="https://i.ibb.co/xHrJmD5/1-DB2-FC43-858-E-4-FB7-9129-EE23-A403936-C.jpg" alt="1-DB2-FC43-858-E-4-FB7-9129-EE23-A403936-C" border="0"></a>
Point being ANY half time wager is going to have the indicator next to it. Can someone show me an example where it’s not? That’s the only way the customer would know the wager they’re placing is not full game. Seems pretty elementary.Last edited by wheats25; 11-02-20, 08:09 PM.Comment -
Any way you cut it, it's not a grading error. Also any way you cut it, you're taking a shot. Don't care to hear.Comment -
Taking a shot? They covered the full game, live betting wager.Comment -
I assumed from the time and spread it was genuinely a 2H bet too.
But the OPs explanation of when he placed the bets makes sense. The -6.5 spread might be the part confusing both us and graders.
Knowing that is was an Open Parlay, so all legs were not placed at the same time, might help thread understanding.
Bookmaker will check it out for us
Last edited by Optional; 11-03-20, 03:59 AM..Comment -
Sorry, I confused what you were saying. I got caught up on the way you were defending whether or not the line said 2H vs not, and lost where you wrote that these were live bets. I think it would best for you to add supporting details as to when you bet the game, and then go the route of describing the 2H language that is added to bets to help support your case. That's at least where I got lost on the details. While that may be the general rule, it seems like they could make the mistake not to have put 2H when they should've. Especially when the other posts started to allude to the conflict of the bet offerings, which is where Bookmaker is probably lost as well. That's why it sounded like an angle to me, because i wasn't hearing definitive statements as to how your bet couldn't have possibly been anything other than what it was.
I will also agree Bookmaker does make these mistakes and is not so good at correcting them (in my history) though eventually they will always be handled.
I had a grading error on table tennis nearly 6 months ago, and it was not being resolved at all. I had to take to a twitch stream where they were streaming Madden to get the attention of one of the higher ups. They handled it. It was maddening. A clear bet that won that they circled back and regraded as a loss. Shortly after that I bet on a Nascar race where one of the options was never even scheduled to be in the race. They ate the money and claimed it was correct to do so. I've stopped playing there ever since.Last edited by RedApples; 11-03-20, 07:24 AM.Comment -
Did you make the wager before the end of the first half? If so , how much time was left and what was the score? If you made the wager before halftime it had to be the full game spread.Comment -
sorry to hear
i had a cycling matchup where my guy didn't start and they graded it as a loss and wouldn't change... also other weird stuff like boxing where the fight went over the total by a couple seconds but they swore up and down that he was knocked down before it hit the middle of the round... so what, fight doesn't end until the referee stops it. also just last week i screwed up and bet something for the first half that i wanted full game, they wouldn't change or cancel it 2 seconds after i clicked it.
so it's sad to see that other posters get the same frustrations with bookmaker at times, even though they're A+ they are far from perfectComment -
Sorry for the confusion - I’m not a regular here. But, didn’t know anyplace else to go for guidance. Doing this over a decade, usually the errors make sense in my favor or against and all is good. I wouldn’t go to this extent and waste my time otherwise.
Yes, open parlay, all selections were made through live betting. I can’t pinpoint the exact time and score of all 4 legs, but each was selected in the 2nd quarter. 1st leg, Auburn, was selected after they went up 7-0. Indiana, the last leg, was selected in the 2nd quarter before they went on the scoring run to end the half.
Would there be a way for them to check what line their algorithm offered after every play? (Specifically the 2nd quarter).
I’m aware of what lines were offered pre match and at halftime, as I was involved on that side in numerous ways. I had a separate ticket with 2H Indiana (which indicated 2H) that I know was a loser. I wasn’t concerned about it knowing I had -6.5 full game, from live betting, in my back pocket. I was shocked when I checked the ticket to see it too was graded a loss.
Thanks everyone for the help!Comment -
Well that clears one part up, your wager was for the full game but the line seems off because the score was Indiana 13 Rutgers 7 , with 4:56 left in the 2nd quarter. now with 7:10 left the score was Indiana 6- Rutgers 7, Rutgers ball. Bottom line is if you made the wager before halftime and the wager was for the full game, they can say it was a bad line I suppose depending on when you placed the wager. I can guarantee you Bookmaker knows EXACTLY what happened and when it happened but to try and say its for the second half is ridiculous.
Is there a site that tracks live betting odds?Comment -
The time stamp and also your statement that you bet it in the 2nd QTR should be all of the information you need. How could it be possible that you had a 2nd Half Line if you bet it in the 2nd QTR?
That's the starting point I'd make if I were you. Just be very clear that they need to pay you based on that. The supporting evidence of the bet not saying 2H should be something, I don't know if thats actually foolproof or even how things are generally, even with your demonstrations via photos.
Should be an easy fix though. Just let SBR look in to it for you. But be very clear on when you placed the bet. You don't need the 'exact' time for all 4 legs. Only 1 is in question. You just need to disprove the nonsense that they are throwing at you. My misgrade on table tennis also came down to a confusion. 2 matches an hour apart with the same opponent. After grading it a win, the next day they re-graded it a loss with the same score as the other match. I bet both matches, and it showed in the grading the same score for both. I literally showed them both scores, showed them that a I bet both matches, that 1 player won 1 and the other won the other, and that in my grading history they have the scores identical for both matches. They still continued to email me that they were correct and stood by their decision and that it was final. They just confuse things. They probably saw the line while grading yours and just thought 'well it has to be the 2nd half line!". It really is as simple as that. Crazy stupid but most likely.Last edited by RedApples; 11-03-20, 10:11 AM.Comment -
Update:
They decided to void Indiana -6.5. Not thrilled about it, but I guess it’s better than them counting the ticket as a loss. Risk you run wagering in an unregulated market, where the book can do whatever it wants with no recourse.
Unfortunately, that was only the first issue. The pay out on the regraded ticket is incorrect. The initial wager was $100 to win $1230. Once they voided Indiana -6.5, the payout should have been $678, or $100 to win $578.
Of course, they are refusing to budge on this either. They asked that I email them and dispute it, but they haven’t responded to the email in 3 days.
I will be moving to a new book ASAP. You would think with the void created by 5Dimes, they’d be trying to do the right thing to acquire and keep customers shifting over to their book.Comment -
That’s a pretty shitty resolution from a supposed A+ rated book. SBR couldn’t help out any? It’s almost like Bookmaker grades games however they want and hope players don’t notice, or make the player think it was their own error. I wonder how many other bets they had on the exact same live wager that didn’t catch it.
what was bookmakers payout for the regrade?Comment
