DSI has taken out "sportsook" platform

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  • DISTROYA
    SBR MVP
    • 04-26-12
    • 2911

    #1
    DSI has taken out "sportsook" platform
    They have 2 other bad and worse platforms now. Chat keeps telling me they dont know when it will be back, going on over a week now. Guessing never is the answer.
    Withdrawals are up to 5k/week, pulling out weekly, not much left here. Their uniqueness and major plus was the line structure and options in the original platform. Why cant books just stay put and not change for the worse is it that fukking hard?
  • DontTailMe
    SBR MVP
    • 03-24-19
    • 2897

    #2
    DSI tries out new betting platforms like my girlfriend tries out new shoes. It's hard to keep up.

    "Sportsbook" (the original...well, after they moved away from CRIS and then away from whatever SportsBetMVP uses)
    "US" Sportsbook (same as the BetPhoenix platform)
    "Retro" Sportsbook
    "Classic" Sportsbook

    And now "Retro II" Sportsbook (same as whatever BigBet uses)


    As of the time of this post, I see Retro and Retro II active in my account. But it changes on nearly a daily basis. I'm not joking.
    Last edited by DontTailMe; 09-14-20, 06:23 PM.
    Comment
    • BAUS
      SBR MVP
      • 08-10-05
      • 2191

      #3
      They haven’t made one good decision the last few years. They continue to clutter up their book with these garbage platforms and bizarre rules.

      I wish someone with a clue would take over DSI and return it to its proper glory.

      BAUS
      Comment
      • stevex
        SBR Hall of Famer
        • 05-02-10
        • 5122

        #4
        The changing of betting platforms is really annoying but their “123%” bonuses have been awesome for me so I can’t complain.
        Comment
        • DISTROYA
          SBR MVP
          • 04-26-12
          • 2911

          #5
          Im just glad getting paid...have a large figure pulling out weekly. Was very happy with them past 2 years, but its clear they are going to not have any nice platforms back, and keep the worst two naturally.
          Comment
          • pologq
            SBR Posting Legend
            • 10-07-12
            • 19899

            #6
            they make it really really confusing, especially betting the funds in different books for free play and such.

            i miss when they were bookmaker's twin brother. they were my second site ever at the time.
            Comment
            • 5918mike
              SBR MVP
              • 04-16-14
              • 1881

              #7
              I have Retro II and Retro right now, both work fine.
              Comment
              • DISTROYA
                SBR MVP
                • 04-26-12
                • 2911

                #8
                yes, the problem is, those 2 suck hard ass.
                Comment
                • Roger T. Bannon
                  SBR Hall of Famer
                  • 06-28-18
                  • 5139

                  #9
                  Weirdest book ever. They have no clue what they are doing.
                  Comment
                  • TheGuesser
                    SBR MVP
                    • 08-10-05
                    • 2714

                    #10
                    Originally posted by 5918mike
                    I have Retro II and Retro right now, both work fine.
                    The lines and offerings seem identical, at least for Football. Retro 2 just a prettier, more colorful platform. I know they used to not allow you to bet on anything but the "sportsbook" platform with a bonus balance but I guess they've changed that with the disappearance of that platform?
                    Comment
                    • DISTROYA
                      SBR MVP
                      • 04-26-12
                      • 2911

                      #11
                      I had to request that bonus conversion points (which having a roll over for that is nonsense they are points that you have earned and converted into dollars) originally only you can wager on the sports platform. I asked them to roll over in the other crappy platforms and they are allowing it thank goodness
                      Comment
                      • pologq
                        SBR Posting Legend
                        • 10-07-12
                        • 19899

                        #12
                        Originally posted by DISTROYA
                        yes, the problem is, those 2 suck hard ass.

                        not even just ass. they suck hard ass. i have to agree.
                        Comment
                        • DISTROYA
                          SBR MVP
                          • 04-26-12
                          • 2911

                          #13
                          At least they are still paying out. Got another today. 5k limits a week. Cant see how they will survive with these horrific platforms. Their proprietary sportsbook lines and their bonus were the only reason to play here. Without that platform, just another shit-lined awfully juiced robo-book.
                          Comment
                          • TheGuesser
                            SBR MVP
                            • 08-10-05
                            • 2714

                            #14
                            We are sending you the chat transcript you requested.



                            Stan (18:55:22): Welcome to our Customer Service Live chat, May I have your account number and pin so that I can better assist you?
                            xx (18:55:42): xxxxxxxxxxxxxxx xxxx
                            Stan (18:56:40): thank you. How may I help?
                            xx (18:57:09): When do you anticipate the regular sportsbook platform returning?
                            Stan (18:59:00): we do not have information yet. It's currently under maintenance and we expect Sportsbook to be available again once it's over
                            xx (18:59:46): Ok thank you. So it is definitely coming back?
                            Stan (19:00:28): that's the information we have, yes
                            xx (19:00:50): OK, thank you. Have a good evening.
                            Stan (19:01:05): thank you, sir. Have a great evening too!
                            Comment
                            • DISTROYA
                              SBR MVP
                              • 04-26-12
                              • 2911

                              #15
                              It's never been off for this long maybe day or 2 at most we are going on the 3rd week starting Monday safe to say it's over
                              Comment
                              • DontTailMe
                                SBR MVP
                                • 03-24-19
                                • 2897

                                #16
                                Originally posted by DISTROYA
                                It's never been off for this long maybe day or 2 at most we are going on the 3rd week starting Monday safe to say it's over
                                Huh? It's only been off a few days for me. Also, i've seen there sportsbooks leave and come back months later. Not the main sportsbook, but still.

                                In any case, I'm not sure I would believe anything customer service says on the matter. We'll just have to wait and see.
                                Comment
                                • DISTROYA
                                  SBR MVP
                                  • 04-26-12
                                  • 2911

                                  #17
                                  They have not had it since last Monday for me so that would equate to 2 full weeks I doubt it's coming back I think they are sick of the line hunters. But what they are offering is just unbearable square crap
                                  Comment
                                  • DISTROYA
                                    SBR MVP
                                    • 04-26-12
                                    • 2911

                                    #18
                                    If ANYONE at DSI are reading this: your book will lose about 90% of its customers if you do not bring back the regular sportsbook pplatform. Going on 3rd full week now. WTF is up man? Get it together
                                    Comment
                                    • TheGuesser
                                      SBR MVP
                                      • 08-10-05
                                      • 2714

                                      #19
                                      Comment
                                      • DontTailMe
                                        SBR MVP
                                        • 03-24-19
                                        • 2897

                                        #20
                                        Originally posted by TheGuesser
                                        And Retro II is gone now. This site has multiple personality disorder.
                                        Comment
                                        • TheGuesser
                                          SBR MVP
                                          • 08-10-05
                                          • 2714

                                          #21
                                          Originally posted by DontTailMe
                                          And Retro II is gone now. This site has multiple personality disorder.
                                          Retro II was just a more colorful Retro. I didn't notice any differences in lines or menu offerings. They must sign very short term contracts with different providers.
                                          Comment
                                          • Judge Crater
                                            SBR MVP
                                            • 10-05-20
                                            • 2024

                                            #22
                                            Famous Rays vs Original Famous Rays
                                            Comment
                                            • DISTROYA
                                              SBR MVP
                                              • 04-26-12
                                              • 2911

                                              #23
                                              Well it seems the regular sportsbook is finally back. Lines are shit but can find some needles in that haystack. I personally cant and too much time to spend to find if/any. They also have another platfrom where you have 4-5 books lines and you can literally bet the best lines through dsi.
                                              Of course, before I wet my pants:
                                              A) ridiculous $100 limits.
                                              B) the books they choose are pathetic and the lines mostly resemble each other, just hairline differences.
                                              C) lines arent in real time/acurate. For instance saw braves at +175 in 5dimes (bas whatever) and was shown as a +172 here under 5dimes column.
                                              Great idea terrible execution rendering it worthless. Im just glad they paid weekly 5k (seems like forever now had such a huge balance) without hiccups glad to GTF outta there, just got bit left now.
                                              Comment
                                              • TheGuesser
                                                SBR MVP
                                                • 08-10-05
                                                • 2714

                                                #24
                                                It gone again. They must sign 2 week contracts.
                                                Comment
                                                • DISTROYA
                                                  SBR MVP
                                                  • 04-26-12
                                                  • 2911

                                                  #25
                                                  man bi-polar much DSI?
                                                  Comment
                                                  • gavin
                                                    SBR MVP
                                                    • 07-26-09
                                                    • 1373

                                                    #26
                                                    They charged 10 dollars on a bitcoin payout!
                                                    Comment
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