"Untouchable Betfair" confiscates another account
I've now received 2 complaints about Betfair in the last month. In each, an account was confiscated. The player was never provided proof, and Betfair refused to give any information explaining why they did this other than citing rules about "We suspect you are acting illegally".
Betfair cites the data protection act in refusing to explain anything to SBR. On a legal point, this does not apply when a player consents to the disclosure. Betfair does not let player consent get in the way of stonewalling players and/or SBR.
In a third complaint, a player lost a bet on what was likely a fixed match. Betfair agreed with the player that the wager should be canceled. Betfair didn't void the wager, and stopped responding to the player. Betfair wouldn't discuss the match, even though such an investigation was not protected by the Data Protection Act.
Betfair has a fantastic history. I hope these are isolated incidents, but you have to be worried when they steal player balances with no explanation to anyone.
Betfair cites the data protection act in refusing to explain anything to SBR. On a legal point, this does not apply when a player consents to the disclosure. Betfair does not let player consent get in the way of stonewalling players and/or SBR.
In a third complaint, a player lost a bet on what was likely a fixed match. Betfair agreed with the player that the wager should be canceled. Betfair didn't void the wager, and stopped responding to the player. Betfair wouldn't discuss the match, even though such an investigation was not protected by the Data Protection Act.
Betfair has a fantastic history. I hope these are isolated incidents, but you have to be worried when they steal player balances with no explanation to anyone.