Bovada Shortchanged My Payout And Won't Respond To My Dispute

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ADAMSART
    SBR Rookie
    • 02-28-20
    • 5

    #1
    Bovada Shortchanged My Payout And Won't Respond To My Dispute
    Last week I was shocked to see Bovada shortchanged me $200 on a $3,000 payout. I checked the Bitcoin market price history to make sure it didn't simply lose value while it was sitting in my wallet, and I found that this was not the case. In fact, what apparently happened is the Bitcoin price plummeted about 7% 5 hours before they submitted the transaction. That 7% drop directly corresponds to my $200 difference, so apparently Bovada used a Bitcoin exchange rate that was 5 HOURS OLD!

    Here is proof. The first image shows the date and timestamp of Bovada's payment. The next image shows that the price of Bitcoin was relatively steady, except for a sharp ~7% decline 5 hours prior. All times are in Pacific Standard Time (I tested with a fresh Bitcoin transaction to confirm this and make sure I wasn’t crying wolf).




    That's just not reasonable at all. I emailed support and they replied with a nonsensical answer blaming the $200 difference on fees. So I replied back with my proof and have followed up several times, but they will not recognize what is 100% clear to anyone who looks at the evidence.
  • Optional
    Administrator
    • 06-10-10
    • 61495

    #2
    Please post the transaction ID as it cannot be seen in your screenshots.
    .
    Comment
    • ADAMSART
      SBR Rookie
      • 02-28-20
      • 5

      #3
      Originally posted by Optional
      Please post the transaction ID as it cannot be seen in your screenshots.
      My apologies. I'm not quite sure how to get the specific transaction ID, but here is a link to the target wallet ID.

      https://www.blockchain.com/btc/address/31nckZSga7pDnWrs38hn4v1kRv8cSuYJ5N

      It's the second transaction down with this time stamp: 2020-02-19 06:48
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61495

        #4
        According to the blockchain ESTIMATE, the bitcoin was worth $3052.64 at the moment Bovada sent it to you.

        It sounds like you may have been caught with unlucky timing... or maybe were a bit slow to convert it?




        .
        Comment
        • ADAMSART
          SBR Rookie
          • 02-28-20
          • 5

          #5
          How did you get to that transaction from the link I sent you? It's not the one I'm referring to. They sent me 0.29531790 BTC.

          I agree if that was my transaction then the amount would have been correct. But mine was $200 short.
          Comment
          • frankthetank
            SBR Wise Guy
            • 08-29-09
            • 652

            #6
            Stable coin is the way of the future.
            Comment
            • ADAMSART
              SBR Rookie
              • 02-28-20
              • 5

              #7
              Okay, I take it back. I see how you got there now. I am incorrect and humbled.

              Thank you for your assistance!

              The good news is that I now know how to navigate and interpret those block chain search results correctly.
              Comment
              • cyclingbettor
                SBR Sharp
                • 08-26-15
                • 497

                #8
                Good ol' bitcoin price fluctuations.
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61495

                  #9
                  Originally posted by ADAMSART
                  Okay, I take it back. I see how you got there now. I am incorrect and humbled.

                  Thank you for your assistance!

                  The good news is that I now know how to navigate and interpret those block chain search results correctly.
                  No problem at all Adam. Glad to be able to help.

                  Someone at Bovada should have explained for you. Bad to leave people feeling ripped off.
                  .
                  Comment
                  SBR Contests
                  Collapse
                  Top-Rated US Sportsbooks
                  Collapse
                  Working...