Last week I was shocked to see Bovada shortchanged me $200 on a $3,000 payout. I checked the Bitcoin market price history to make sure it didn't simply lose value while it was sitting in my wallet, and I found that this was not the case. In fact, what apparently happened is the Bitcoin price plummeted about 7% 5 hours before they submitted the transaction. That 7% drop directly corresponds to my $200 difference, so apparently Bovada used a Bitcoin exchange rate that was 5 HOURS OLD!
Here is proof. The first image shows the date and timestamp of Bovada's payment. The next image shows that the price of Bitcoin was relatively steady, except for a sharp ~7% decline 5 hours prior. All times are in Pacific Standard Time (I tested with a fresh Bitcoin transaction to confirm this and make sure I wasn’t crying wolf).


That's just not reasonable at all. I emailed support and they replied with a nonsensical answer blaming the $200 difference on fees. So I replied back with my proof and have followed up several times, but they will not recognize what is 100% clear to anyone who looks at the evidence.
Here is proof. The first image shows the date and timestamp of Bovada's payment. The next image shows that the price of Bitcoin was relatively steady, except for a sharp ~7% decline 5 hours prior. All times are in Pacific Standard Time (I tested with a fresh Bitcoin transaction to confirm this and make sure I wasn’t crying wolf).


That's just not reasonable at all. I emailed support and they replied with a nonsensical answer blaming the $200 difference on fees. So I replied back with my proof and have followed up several times, but they will not recognize what is 100% clear to anyone who looks at the evidence.