coinbase

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  • unluckysob
    SBR MVP
    • 05-21-08
    • 1527

    #1
    coinbase
    Anybody got an email for coinbase? Nobody answers the phone there. I tried support@coinbase.com. Does not deliver. I have been trying for a month. I have account open and bank account confirmed. I tried to make my first buy. Coinbase website told me 5 days. I waited 3 weeks, nothing. Very confusing website.
    Is it always 5 days? When I am ready to send money to a book, I want it done same day.
  • pologq
    SBR Posting Legend
    • 10-07-12
    • 19899

    #2
    did they ask you to verify the transaction when you click into it? they do that with me and i have to always send my license and do a selfie.

    they are the worst to reach. have the same problem. exact reason why i will not buy too much bitcoin using them.
    Comment
    • unluckysob
      SBR MVP
      • 05-21-08
      • 1527

      #3
      They actually answer the phone and a robot gives me options. Still have not talked to a live person. I don't believe humans actually run this place. A friend thinks coinbase has about 30,000,000 customers with a staff of 3 people.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61490

        #4
        Maybe try contact@coinbase.com
        .
        Comment
        • unluckysob
          SBR MVP
          • 05-21-08
          • 1527

          #5
          Originally posted by pologq
          did they ask you to verify the transaction when you click into it? they do that with me and i have to always send my license and do a selfie.

          they are the worst to reach. have the same problem. exact reason why i will not buy too much bitcoin using them.
          NO. I get no response what so ever. They tell me my buy was accepted, then Nothing.
          Comment
          • unluckysob
            SBR MVP
            • 05-21-08
            • 1527

            #6
            Originally posted by Optional
            Thanks. I will try this.
            Comment
            • eddycash
              SBR MVP
              • 11-06-13
              • 4527

              #7
              If you send bitcoin from coinbase to a gambling site they will close your coinbase account.
              Comment
              • unluckysob
                SBR MVP
                • 05-21-08
                • 1527

                #8
                Originally posted by eddycash
                If you send bitcoin from coinbase to a gambling site they will close your coinbase account.
                I have another wallet. I have not got that far yet. Hope I have NO problem with it.
                Comment
                • pologq
                  SBR Posting Legend
                  • 10-07-12
                  • 19899

                  #9
                  Originally posted by eddycash
                  If you send bitcoin from coinbase to a gambling site they will close your coinbase account.
                  they have not closed me down and i have done this. they do ask me to verify each transaction though with a license and selfie as i said which becomes annoying taking a selfie with their camera app.
                  Comment
                  • themike78
                    SBR MVP
                    • 07-01-13
                    • 4873

                    #10
                    Originally posted by eddycash
                    If you send bitcoin from coinbase to a gambling site they will close your coinbase account.
                    This is only true for some people. No lie I send from coinbase pretty much every day to sportsbook and they haven't banned me. It's just random I guess.
                    Comment
                    • themike78
                      SBR MVP
                      • 07-01-13
                      • 4873

                      #11
                      Their email response time on average is 3 months. No joke. Like the other guy said they have 3 million customers but only have 3 employees. They are awful. They are so cheap they won't hire anybody to answer the phone.
                      Comment
                      • PaperTrail07
                        SBR Posting Legend
                        • 08-29-08
                        • 20423

                        #12
                        I know a guy that makes constant (sometimes 2-3 a day) $50 deposits from CB for years always direct...multiple sportsbooks and they have never said a thing...
                        Originally posted by themike78
                        This is only true for some people. No lie I send from coinbase pretty much every day to sportsbook and they haven't banned me. It's just random I guess.
                        Comment
                        • PaperTrail07
                          SBR Posting Legend
                          • 08-29-08
                          • 20423

                          #13
                          Do I still send to another wallet personally...YES
                          Comment
                          • themike78
                            SBR MVP
                            • 07-01-13
                            • 4873

                            #14
                            Originally posted by PaperTrail07
                            Do I still send to another wallet personally...YES
                            Better safe than sorry. But coinbase pisses me off so much with their non existent customer service and fees sometimes I wish they would ban me. I only use them because for some reason they accept my debit card but other exchanges wont.
                            Comment
                            • chosen4th
                              SBR MVP
                              • 12-29-12
                              • 1106

                              #15
                              I got banned years back before i realized what would happen if i transferred to a book.. I use localbitcoins to buy and sell bitcoins.. if you create the ad to buy and sell, you can actually make a profit.. if you just buy and sell from going to the ads, the fees can be pricey
                              Comment
                              • thespeculator
                                SBR MVP
                                • 09-09-08
                                • 2999

                                #16
                                Originally posted by chosen4th
                                I got banned years back before i realized what would happen if i transferred to a book.. I use localbitcoins to buy and sell bitcoins.. if you create the ad to buy and sell, you can actually make a profit.. if you just buy and sell from going to the ads, the fees can be pricey
                                good choice, paxful is good also
                                Comment
                                • themike78
                                  SBR MVP
                                  • 07-01-13
                                  • 4873

                                  #17
                                  Another reason why coinbase sucks. Every once in a while when I send from coinbase it will say pending and they won't immediately send out the funds. I made a transfer 5 hours ago and it still says pending. It would be nice if they warned you first that they are not going to send the funds immediately. So frustrating.
                                  Comment
                                  • themike78
                                    SBR MVP
                                    • 07-01-13
                                    • 4873

                                    #18
                                    Originally posted by thespeculator
                                    good choice, paxful is good also
                                    My problem with paxful is they charge a set .0005 fee when you transfer funds. Even though they send it with a much lower fee. I have complained to them about this and their only answer is that is the blockchain fee. It would be alright if they sent with that fee but they are not. Localbitcoins charges a much lower fee when sending. I know .0005 isn't much but when you do 10 transactions a day it adds up.
                                    Last edited by themike78; 12-15-19, 11:45 AM.
                                    Comment
                                    • RangeFinder
                                      SBR Hall of Famer
                                      • 10-27-16
                                      • 8041

                                      #19
                                      Originally posted by eddycash
                                      If you send bitcoin from coinbase to a gambling site they will close your coinbase account.
                                      Not true

                                      I have sent bitcoin back and forth using coinbase from and to sportsbooks
                                      Comment
                                      • thespeculator
                                        SBR MVP
                                        • 09-09-08
                                        • 2999

                                        #20
                                        Originally posted by themike78
                                        My problem with paxful is they charge a set .0005 fee when you transfer funds. Even though they send it with a much lower fee. I have complained to them about this and their only answer is that is the blockchain fee. It would be alright if they sent with that fee but they are not. Localbitcoins charges a much lower fee when sending. I know .0005 isn't much but when you do 10 transactions a day it adds up.
                                        yes localbitcoins adjusts as the price changes. Localbitcoins also has more number of traders that are active at all times
                                        Comment
                                        • Shifty
                                          SBR Wise Guy
                                          • 08-10-08
                                          • 558

                                          #21
                                          How does coinbase know which BTC addresses are for gambling sites since the address changes every time?
                                          Comment
                                          • Ronnie_1290
                                            SBR Rookie
                                            • 12-11-19
                                            • 17

                                            #22
                                            I believe CB removed the instant withdrawal option now(it used to be instant if you bought with Debit/CC).
                                            Comment
                                            • stevek173
                                              BARRELED IN @ SBR!
                                              • 03-29-08
                                              • 27598

                                              #23
                                              I withdrew my $100 BTC from SBR with Coinbase and sent it right to my Paypal, it said it could take a couple days but it ended up happening instantly - which was nice.
                                              Comment
                                              • unluckysob
                                                SBR MVP
                                                • 05-21-08
                                                • 1527

                                                #24
                                                I think I am going to wait for books to come up with another money transfer option. Coinbase is not working for me. My account seems dead. Maybe find another way to buy bitcoin.
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 61490

                                                  #25
                                                  Originally posted by Shifty
                                                  How does coinbase know which BTC addresses are for gambling sites since the address changes every time?
                                                  No one who works outside Coinbase security can tell you with certainty.

                                                  But we believe the simplest way people lose accounts is when someone else tells them their transfers have been to sportsbooks, and Coinbase then traces those transactions to the place they are consolidated and cashed out. And then traces any addresses that fed those accounts.


                                                  Originally posted by unluckysob
                                                  I think I am going to wait for books to come up with another money transfer option. Coinbase is not working for me. My account seems dead. Maybe find another way to buy bitcoin.
                                                  Gemini.com or the CashApp on your phone are the next two most popular.


                                                  If you are comfortable using wires, the Australian exchange independentreserve.com is my #1 recommendation for USA users personally.

                                                  They don't care about gambling and there is no US tax forms or other automatic reporting of activity. And none of the waiting crap.
                                                  .
                                                  Comment
                                                  • Roscoe_Word
                                                    SBR MVP
                                                    • 02-28-12
                                                    • 3999

                                                    #26
                                                    "If you are comfortable using wires, the Australian exchange independentreserve.com is my #1 recommendation for USA users personally.

                                                    They don't care about gambling and there is no US tax forms or other automatic reporting of activity. And none of the waiting crap."
                                                    ------------------------------------------------------------------------------------------------------------------------------------------------------

                                                    Good info. Opti, Thanks.

                                                    I'm holding my breath to see if Gemini sends me a tax form like Coinbase did a few yrs ago.
                                                    Comment
                                                    • Optional
                                                      Administrator
                                                      • 06-10-10
                                                      • 61490

                                                      #27
                                                      Originally posted by Roscoe_Word
                                                      "If you are comfortable using wires, the Australian exchange independentreserve.com is my #1 recommendation for USA users personally.

                                                      They don't care about gambling and there is no US tax forms or other automatic reporting of activity. And none of the waiting crap."
                                                      ------------------------------------------------------------------------------------------------------------------------------------------------------

                                                      Good info. Opti, Thanks.

                                                      I'm holding my breath to see if Gemini sends me a tax form like Coinbase did a few yrs ago.
                                                      There still will be some Australian required reporting if it's large enough amounts to trigger that. I should have just said none of the normal USA tax forms stuff.
                                                      .
                                                      Comment
                                                      • Roscoe_Word
                                                        SBR MVP
                                                        • 02-28-12
                                                        • 3999

                                                        #28
                                                        Originally posted by Optional
                                                        There still will be some Australian required reporting if it's large enough amounts to trigger that. I should have just said none of the normal USA tax forms stuff.
                                                        Got it. Thanks.
                                                        Comment
                                                        • Ksherm
                                                          SBR MVP
                                                          • 07-13-10
                                                          • 1067

                                                          #29
                                                          Just keep making cases.. they eventually answer.. takes days or weeks tho..
                                                          Comment
                                                          • unluckysob
                                                            SBR MVP
                                                            • 05-21-08
                                                            • 1527

                                                            #30
                                                            Originally posted by themike78
                                                            Their email response time on average is 3 months. No joke. Like the other guy said they have 3 million customers but only have 3 employees. They are awful. They are so cheap they won't hire anybody to answer the phone.
                                                            3 months??? WTF. They actually finally answered a 3 month old email?
                                                            Comment
                                                            • themike78
                                                              SBR MVP
                                                              • 07-01-13
                                                              • 4873

                                                              #31
                                                              Originally posted by unluckysob
                                                              3 months??? WTF. They actually finally answered a 3 month old email?
                                                              Yes. They actually apologized for the delay in answering. Seriously they have the worst customer service in the history of all businesses.
                                                              Comment
                                                              • themike78
                                                                SBR MVP
                                                                • 07-01-13
                                                                • 4873

                                                                #32
                                                                I remember when they first came out with their phone number. I thought this is great no more waiting 3 months for a response. I tried the phone number and no lie I was on hold for 4 hours and 45 minutes before I finally gave up and turned off the phone. Never again. You need to understand if you have an issue with them you are on your own. They will not help you unless you can wait about 6 months.
                                                                Comment
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