BOOKMAKER Customer service?

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  • Ant23
    Restricted User
    • 02-14-19
    • 492

    #1
    BOOKMAKER Customer service?
    So I opened an account with BOOKMAKER a couple weeks ago but didn't fund it. I opened it when Bovada was slow paying me and I couldn't remember my password so today I said I would send some BITCOINS to BOOKMAKER and get the 100% match for new members. I spoke to 1 guy to say I needed to retrieve my password and he was so sh###ty and said how could you forget the password and abruptly put me on hold. Happy THANKSGIVING to you to prick.

    Needless to say I didn't send coins to BOOKMAKER because in my world you only get ONE chance to make a 1st impression. If this is how CS is with BOOKMAKER I will send my $$$ elsewhere.

    GOOD Luck today guys......the Chi/Diet game should ruin most folks appetite. I can't believe it's of the biggest days for the NFL next to the SB and this is what they offer?

    Guess BOOKMAKER needs some help with a lil southern hospitality!!!

    Signing off from the Tarheel state,
    ant
  • DR225
    SBR MVP
    • 02-24-11
    • 2010

    #2
    You probably could've gotten the password yourself by clicking on can't access your account on the website. And then entering your account number that they would've emailed you when you initially joined. Then they would email you instructions on resetting your password like every other website has for the past 20 years. Also the first bitcoin deposit bonus cap is only $300, I think it might've been 500 or 1k previously. I would check the site periodically for a better first deposit bonus before depositing.
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    • Ant23
      Restricted User
      • 02-14-19
      • 492

      #3
      Thanks but if the CS is as bad as this morning I'll pass on this book.
      How fast are they on payouts via Bitcoin? I'm not as concerned about the deposit bonus as I am on getting payouts speedily. Especially since the last payout via Bovada & the headache associated with it(have yet to get an explanation even though I was told via LIVE CHAT & by a CS rep)
      Comment
      • littlekona
        SBR Hall of Famer
        • 11-19-15
        • 5242

        #4
        Can't access your account?

        WTF how long have you been using the internet? Complain about a solid book due to pure ignorance
        Comment
        • EVPlus
          SBR MVP
          • 04-07-12
          • 1111

          #5
          I've dealt with a few people at bookmaker who somehow forgot about the "service" in customer service. So you're not alone.

          Their live wagering is limited but since I rarely play live lines, it's a non-issue for me.

          As long as they don't go rogue and turn into a scam book, they'll remain my main offshore.

          If you're wagering a decent amount, give them another chance. I've never had a problem getting payouts and they have high limits.
          Comment
          • Ant23
            Restricted User
            • 02-14-19
            • 492

            #6
            Kona go do what you do best.......shill 4 books for free plays!!! Do you understand English? Customer(that would've been me).....service(something BOOKMAKER didn't do)
            get back to your shill job so you can get the free play on the Cowboys/Bills game
            Comment
            • Ant23
              Restricted User
              • 02-14-19
              • 492

              #7
              That's 1 thing I dislike about SBR .......2 many "experts" who troll & shill and DO NOT ADD anything to the forum
              i.e, littlekona is 1 of many

              EVPlus.......thanks buddy.....I am pretty sure I will add BOOKMAKER to my list of offshore that I use. I was just upset at the lack of service from the guy I spoke to this morning. Maybe I could put up with a little "attitude" if I hadn't lost couple dimes on S.Hall last night!! I should have cashed out when I went to my account. .....the old proverbial "bird in the hand"......at the time S.Hall was up 19 points in the 2nd half only to lose by 2 on a put back by Oregon player off an airball his teammate shot
              Comment
              • DontTailMe
                SBR MVP
                • 03-24-19
                • 2897

                #8
                You're gong to get agents who are a bit prickly at just about every offshore book.

                Ditching them is your loss because they're absolutely one of the best out there.
                Comment
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