1xbet withdrawal problem

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  • yutang1512
    SBR Rookie
    • 11-11-19
    • 9

    #1
    1xbet withdrawal problem
    I found this bookmaker on Sep, I saw good odds, then I registered and start betting. I have verified my account once I registered. I keep on losing, but got some luck and winning some funds recently. I have more than 2000 euro in my account at moment. I tried to make withdrawal but was rejected. I contacted their customer service, they asked me to send passport photo again without any reason. I did it . They said need bigger size of photo, I did it. Then they asked "Clarify, why do you have several registrations on our website?" I feel very strange, I answered them I only have one account here. then they asked for skrill document, that is not nice , but I did send it. Then they ask me to “You should make a selfie, holding your ID card near your face. Also next to you should be the computer (or mobile device) where we can see your inbox messages from security department.” I feel something not right. I did verify my account, they should not asked me to do it again, Even if they need some more information, They should asked me once together not one by one, never stopped. It can keep on going for a few years I think. I asked them to tell me what else they need, I provide them together, they not answer my questions. I check reviews of this bookmaker, I found the answer. Once you send them all the documents(maybe 20 different ones), they will ask you to send paper document to Russia. Then they will ask you to make skype call via phone, then questionaire online, then the same questionaire via mail, then got appointed a new skype call ^^^ Never stopped. Somebody tried 2 years some tried 1 year, A lot of people had same problem, but nobody get money, no one even no one. So my money gone, is it? Any chance to find my money back?
  • MrSink
    SBR Hall of Famer
    • 12-30-08
    • 8087

    #2
    scumbags
    Comment
    • lonegambler23
      SBR Hall of Famer
      • 06-22-16
      • 9760

      #3
      use a book thats in the A list. dont blame the book, blame yourself.
      Comment
      • goce
        SBR Hustler
        • 04-22-19
        • 64

        #4
        I've been there. You will never get your money. Maybe you will get only your deposits if you havent already withdrawn more money than deposited,
        You cant complain to their gambling license issuer Curacao e-gaming. If you write them they will answer one or two times and after that they will ignore your emails. This is mafia scheme from 1xbet because they can do what ever they want and no one do anything.
        Play on sites with license from MGA. If you are honest you will never be robbed there!
        Comment
        • lonnie55
          SBR MVP
          • 04-08-16
          • 2689

          #5
          As far as I know, 1xbet is controlled by Russian mafia.
          Comment
          • curry2211
            SBR Rookie
            • 03-16-19
            • 25

            #6
            Originally posted by goce
            Play on sites with license from MGA. If you are honest you will never be robbed there!
            everything else might be true, but this part is definitely wrong
            Comment
            • curry2211
              SBR Rookie
              • 03-16-19
              • 25

              #7
              Originally posted by lonnie55
              As far as I know, 1xbet is controlled by Russian mafia.
              Do you have any source for this, or just speculation (which i would agree on) based on their behaviour?
              Comment
              • lonnie55
                SBR MVP
                • 04-08-16
                • 2689

                #8
                Originally posted by curry2211
                Do you have any source for this, or just speculation (which i would agree on) based on their behaviour?
                Just speculation but given the fact that Russian mafia at its highest point controlled as much as two-thirds of the Russian economy and online gambling is predestined for money laundering I think it's not too unreasonable to assume that, somehow, Russian mafia has a finger in the pie

                As there is no free press, no free media, no free speech in Russia and mafia having ties to politicians*, judges and prosecutors we will never find out though, unless something will be leaked

                *according to recordings released in 2015, Alexander Litvinenko, shortly before he was assassinated, claimed that Semion Mogilevich has had a "good relationship" with Vladimir Putin since the 1990s.[37] https://en.wikipedia.org/wiki/Russian_mafia
                Comment
                • craftbrewer
                  SBR High Roller
                  • 08-07-18
                  • 183

                  #9
                  Originally posted by lonnie55
                  Just speculation but given the fact that Russian mafia at its highest point controlled as much as two-thirds of the Russian economy and online gambling is predestined for money laundering I think it's not too unreasonable to assume that, somehow, Russian mafia has a finger in the pie

                  As there is no free press, no free media, no free speech in Russia and mafia having ties to politicians*, judges and prosecutors we will never find out though, unless something will be leaked

                  *according to recordings released in 2015, Alexander Litvinenko, shortly before he was assassinated, claimed that Semion Mogilevich has had a "good relationship" with Vladimir Putin since the 1990s.[37] https://en.wikipedia.org/wiki/Russian_mafia
                  Actually free media does exist in Russia but it is persecuted by the government. There is a 1xbet debunking video in Russian on youtube and it has 2.3 million views. So at least 2.3 million people now the truth about 1xbet.
                  Comment
                  • curry2211
                    SBR Rookie
                    • 03-16-19
                    • 25

                    #10
                    What kind of information do they reveal in the video, honestly my russian is a little bit out of date ?

                    @lonnie, I personally also strongly assume that there is some connection to the mafia, the whole concept with this ridiculous high odds and all the promotion in europe's big football leagues seems so off. Only plausible reason that I can see is, to move as much money as possible.
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 61495

                      #11
                      I have no idea about mafia but I don't think 1xbet would operate the way they do if it was really just a front to launder dirty money.

                      There would be no need for such tight player management and why risk applying for a license in the UK and making themselves such a big target for scrutiny?


                      From speaking to them over many years, I think most people there genuinely think acting the way they do is a proper and smart way to run a sportsbook, not scamming.

                      And the upper management who drives these policies is totally unapologetic about it all when they have spoken about cases directly with us.
                      .
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #12
                        Originally posted by Optional
                        From speaking to them over many years, I think most people there genuinely think acting the way they do is a proper and smart way to run a sportsbook, not scamming.
                        Asking for "certificates of mental sanity" as part of the KYC process makes you think these people run a genuine business?

                        Cmon Opti, you are not that naive
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61495

                          #13
                          Originally posted by lonnie55
                          Asking for "certificates of mental sanity" as part of the KYC process makes you think these people run a genuine business?

                          Cmon Opti, you are not that naive
                          Without wanting to break confidences, there was really only one person at 1xbet who thought that one was sensible or justifiable. Some found it just as outrageous as we did.

                          I'm talking in general, about the ridiculous KYC process and so many people having winnings confiscated. Most of the half dozen different staff I have spoken with a lot over the years, actually are convinced all or most of the people penalized have genuinely tried to 'cheat'.


                          They just don't act like a front for laundering money was my real point. Too high profile and confrontational for that.
                          .
                          Comment
                          • lonnie55
                            SBR MVP
                            • 04-08-16
                            • 2689

                            #14
                            Originally posted by Optional
                            They just don't act like a front for laundering money was my real point. Too high profile and confrontational for that.
                            The HSBC, ranked #7 in the list of the largest banks in the world, laundered $881 million for Mexico’s Sinaloa cartel and Colombia’s Norte del Valle cartel: https://www.reuters.com/article/us-h...8BA05M20121211

                            Would you say HSBC did act like a typical front for laundering money?
                            Comment
                            • Optional
                              Administrator
                              • 06-10-10
                              • 61495

                              #15
                              Originally posted by lonnie55

                              The HSBC, ranked #7 in the list of the largest banks in the world, laundered $881 million for Mexico’s Sinaloa cartel and Colombia’s Norte del Valle cartel: https://www.reuters.com/article/us-h...8BA05M20121211

                              Would you say HSBC did act like a typical front for laundering money?
                              Do you think HSBC was setup with the main intent to launder mafia money?

                              That was the suggestion I was responding to about 1xbet.

                              And to my logic, although possible, seems unlikely.

                              Whether bad actors own it or not? I have zero clue from anything ever said to me by staff there.
                              .
                              Comment
                              • lonnie55
                                SBR MVP
                                • 04-08-16
                                • 2689

                                #16
                                Originally posted by Optional
                                Whether bad actors own it or not? I have zero clue from anything ever said to me by staff there.
                                I don't think that someone from level 1 support has a clue himself what is going on with his company
                                Comment
                                • lonnie55
                                  SBR MVP
                                  • 04-08-16
                                  • 2689

                                  #17
                                  Besides, I think online gambling IN GENERAL is just predestined for money laundering because of the large amounts of money being moved around the globe.

                                  Malta has been provably used for money laundering by the Italian mafia: https://www.occrp.org/en/thedaphnepr...-italian-mafia

                                  Curacao has been provably used for money laundering by South and Central American narcos: https://www.latestbettingoffers.co.u...ing-companies/


                                  "There has been billions of pounds in money laundering done on the island, with the US State Department believing that online gambling is one of the key methods used to launder drugs money. "


                                  It's not that unreasonable to assume 1xbet is somehow used for money laundering as well. 1xbet has links to Cyprus and Curacao. Cyprus is, or at least was, a haven for dirty Russian money: https://www.politico.eu/article/bill...ey-laundering/




                                  They even have their office in Limassol, some call it Limassolgrad because of Russian investments: https://www.theguardian.com/world/20...-russian-money

                                  Comment
                                  • curry2211
                                    SBR Rookie
                                    • 03-16-19
                                    • 25

                                    #18
                                    Hey guys, thank you for sharing all this information.
                                    Comment
                                    • goce
                                      SBR Hustler
                                      • 04-22-19
                                      • 64

                                      #19
                                      The problem is not if 1xbet is money laundering or not.
                                      As optional said if they are thinking that someone "cheat" they decide to took his money. And that is the problem because there isnt third party to investigate their claim does someone cheat or not! Curacao e-gaming is their gambling license issuer and they dont do their job. Instead they investigate the case and make final decision they are acting as criminals and ignore every email and complaint against 1xbet. I assume they are PAID to do that from 1xbet.
                                      SBR is more interested for this cases and tries to investigate them even that is job for Curacao e-gaming. But 1xbet doesent answer SBR also because they are not obligate for that.
                                      So if 1xbet decide to took your money no one can help you!!!
                                      Comment
                                      • yutang1512
                                        SBR Rookie
                                        • 11-11-19
                                        • 9

                                        #20
                                        I got the final result.
                                        Good Day. We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
                                        Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
                                        - bet cancellation;
                                        - closure of the customer’s account. Money that has been deposited into the account will be refunded.
                                        - filing a claim to a law-enforcement agency.
                                        The decision was made after rigorous investigation of the case by The Security Department.
                                        We ask you not to create gaming accounts with The Company.
                                        Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
                                        All further questions concerning the case of blocking from your side will be ignored.

                                        They never told me which exact rules I broke and never prove it . And never got any refund for deposit and money in account gone.
                                        I tried to contact them ask which rules I broke and to prove it. No more response. Money gone.
                                        Comment
                                        • lonnie55
                                          SBR MVP
                                          • 04-08-16
                                          • 2689

                                          #21
                                          Originally posted by yutang1512
                                          And never got any refund for deposit and money in account gone.
                                          Did you make a successful withdrawal before?
                                          Comment
                                          • yutang1512
                                            SBR Rookie
                                            • 11-11-19
                                            • 9

                                            #22
                                            I did, had some deposit and some withdrawal. Played 3 months keep on losing for 2 and half, just winning some recent 2 weeks but still losing.
                                            Comment
                                            • lonnie55
                                              SBR MVP
                                              • 04-08-16
                                              • 2689

                                              #23
                                              If the total amount of your withdrawals exceeds the amount of your deposits, they won't refund your last deposit.
                                              Comment
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