Bookmaker.eu is unfair

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  • lacoste
    SBR High Roller
    • 11-18-09
    • 203

    #1
    Bookmaker.eu is unfair
    Hello to everyone,
    When TheGreek closed, they created an account at Betcris and put all my funds in there, I've played a while at Betcris with no problems until they added my country to restriction list. They announce me to withdraw all funds so they can close my account, all was good with Betcris.
    After this i've opened an account at bookmaker.eu (first i've checked if my country is accepted ), all was good at bookmaker.eu : odds and limits same like betcris.
    Next day i've wanted to make a bitcoin deposit but suddenly i could not login to my bookmaker.eu account.
    On live chat they said :
    As per management decision, this account will remain closed. ''It is a management decision''.
    We cannot disclose details of this decision.


    It's this fair guys ? It's a A bookie..
    No vpn used.
    At Betcris i was up 3k in 2 months and tagged as a professional. (3.5 fee for neteller withdrawall).

    Sorry for my poor english.


  • ichiro4thehall
    SBR High Roller
    • 12-02-09
    • 244

    #2
    It might seem unfair but Bookmaker will have as part of their terms and conditions a clause which says they can close accounts for any reason at their sole discretion so Bookmaker are doing nothing wrong.

    Look at it as a plus: much better to have your account closed with no funds in it than after you have made a deposit.

    Where are you located? Since you are not in the US, im guessing, you should have a lot better sportsbook options than BetCris and Boookmaker.
    Comment
    • lacoste
      SBR High Roller
      • 11-18-09
      • 203

      #3
      I'm from Romania.
      Anybody here from my country who's playing at bookmaker.eu right now?
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61461

        #4
        They did not say you are tagged as professional.

        And as you suggest 3k of winnings is of no consequence to them. I highly doubt it is a personal decision about you from what you have said.

        It might be something to do with legality in Romania generally.
        .
        Comment
        • ichiro4thehall
          SBR High Roller
          • 12-02-09
          • 244

          #5
          Originally posted by lacoste
          I'm from Romania.
          Anybody here from my country who's playing at bookmaker.eu right now?
          I think but am not certain that Betfair and Pinnacle both accept players from Romania. These books are far superior to Bookmaker and Betcris.

          I wouldn't worry about not being able to play at Bookmaker. While they are very trustworthy they are not a low-vig book and you can get better prices elsewhere.
          Comment
          • lacoste
            SBR High Roller
            • 11-18-09
            • 203

            #6
            @optional : if they have had something with legality in Romania, they didn't accept my registration from start..

            @ichiro4thehall : I'm using both betfair and pinnacle, but no one is closer to bookmaker offer..
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61461

              #7
              Originally posted by lacoste
              @optional : if they have had something with legality in Romania, they didn't accept my registration from start..
              Things change.

              They would not boot Romanians from CRIS without a reason.

              It could be as simple as the Romanian govt either asking or warning them to not service locals.
              .
              Comment
              • lacoste
                SBR High Roller
                • 11-18-09
                • 203

                #8
                No problem with this, but in my opinion : they could say it the reason for closure...
                Comment
                • ichiro4thehall
                  SBR High Roller
                  • 12-02-09
                  • 244

                  #9
                  Originally posted by lacoste
                  @optional : if they have had something with legality in Romania, they didn't accept my registration from start..

                  @ichiro4thehall : I'm using both betfair and pinnacle, but no one is closer to bookmaker offer..
                  What do you mean by 'no one is closer to bookmaker offer'? Do you mean a bonus?

                  Are you an arber by any chance? Bookmaker has the right to close your account for any reason they choose and also not to tell you that reason. If you are an arber I assume you will have a lot of experience of having accounts closed or limited. Just move on. I'd be very careful bonus whoring even the biggest US facing sportsbooks. Far more potential trouble than it's worth imo.
                  Comment
                  • Natty68
                    SBR Wise Guy
                    • 05-11-14
                    • 550

                    #10
                    Top notch class book. I'm guessing there's more here
                    Comment
                    • Stallion
                      SBR MVP
                      • 03-21-10
                      • 3617

                      #11
                      Your account got moved from The Greek to Betcris, I did the same thing at Bookmaker and got the same response from there CS. You have to play at Betcris.
                      Comment
                      • MattF
                        SBR Rookie
                        • 08-17-19
                        • 14

                        #12
                        Speaking of Bookmaker, I have an account with their parent site Betcris, which is advertised here with a 10% reload bonus, yet when I reloaded, I didnt get it. Custumer service says they stop giving reload bonuses but its still advertise here. Just tought I would let you guys know in case it makes a difference for you when its time to decide where you put money.
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61461

                          #13
                          Originally posted by MattF
                          Speaking of Bookmaker, I have an account with their parent site Betcris, which is advertised here with a 10% reload bonus, yet when I reloaded, I didnt get it. Custumer service says they stop giving reload bonuses but its still advertise here. Just tought I would let you guys know in case it makes a difference for you when its time to decide where you put money.
                          Thank you for the heads up. It might be just for certain countries but I'll alert admin to check.
                          .
                          Comment
                          • MattF
                            SBR Rookie
                            • 08-17-19
                            • 14

                            #14
                            Thank YOU Optional for alerting admin. Always nice to see people looking into things to make sure info is up to date.
                            Comment
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