Betway

**leetreaper** · 07-02-19, 07:28 AM

Sasha?

**Optional** · 07-02-19, 07:47 AM

What did they claim you did wrong Vlad?

**xKMACKx** · 07-03-19, 12:13 AM

Hi there Vladimir,

Thank you for your Trustpilot review.

Betway has not stolen any funds from your account. It is on your account waiting to be paid, we simply need to fully verify your account.

We see that the documents sent in by you have not been approved unfortunately.
In order for us to process your withdrawal to you, we would need to fully verify your account by providing us with your proof of address. Please can you send in alternative Utility bill not older than 3 months to process your withdrawal to you. You are able to send this to document@betway.com

If there is anything else we can assist you with, feel free to contact us via Live Chat.

All the best,
The Betway Team

**Optional** · 07-03-19, 03:12 PM

Sounds like Vladimir has been caught out cheating, can't supply identity docs and wants to get out his frustration posting untruths about the book.

Come back and tell us how that is not so Vladimir?

**Vladimir Moraras** · 07-08-19, 05:29 PM

xKMACKx Good day!1) I see, you here immediately responded, but on my email you ignore and respond later 4-5 days, bad attitude to customers. 2) I sent you 2 bills for utilities, which gave me company Vitens and Eneco. My documents are valid!!! I successfully passed the verification on bet365 and betvictor, and successfully withdrew the money from there3) My mistake is that I started betting on Betway, my friends run away from there, they will steal your money. I was advised to bet on Betway, said that they are reliable and they have good bets on baseball and tennis. The stakes are good, but if you win, you will be stolen all the money and block your account and will drag time. 4) I sent all the documents for verification, you called me 2 times on the phone so I answered their questions, I successfully answered them! but I was still blocked and my money was stolen5) They delete the negative reviews about itself, I published its report on 4 sites and everywhere my report was removed, except this forum, this forum has conscience to speak truth to all knew that Betway are deceiving their customers.

**Vladimir Moraras** · 07-08-19, 05:41 PM

Mr. Optional don't know what you're writing about! Shame on you by protecting the scammers! 1) What is cheating? I legally won money, bet on MLB bets, sent all documents for verification, called twice from Betway, I successfully answered all their questions 2 times and then my account was locked and my money was stolen. I threw off the documents are valid, other bookmakers I had no problems with checking. At bet365 and betvictor I was verified and successfully withdrew the money.2) This is the worst bookmaker that can be. I do not advise anyone to bet there, run away from there if you want to save. And you don't have to, don't protect a bookie who steals money. You should be ashamed to protect thieves. I am responsible for my words. I'm telling the truth, if I was cheating, I wouldn't be sitting here writing so much. 3) I downloaded your photo so you wouldn't think I was fake, my Betway account, username: morarasx. I am open and do not deceive anyone! 4) I was deceived, I will do everything so that other people do not fall into the trap of Betway and did not save their money. They remove negative reviews, I will write all the time to let people know the truth! 5) If they wanted me to give away my winnings, they would have given away long ago, they blocked my account. and they're taking their time to check all the time rejecting my document from other bookmakers check lasts 1-2 days, the withdrawal of 1-2 days. In Betway, if you win money, they will steal everything from you, the check will not end when you are blocked and the money is stolen. I am open and do not deceive anyone! 4) I was deceived, I will do everything so that other people do not fall into the trap of Betway and did not save their money. They remove negative reviews, I will write all the time to let people know the truth! 5) If they gave away my winnings, I would not write anything! I was deceived and my money was stolen!!!

**Vladimir Moraras** · 07-08-19, 06:09 PM

If Betway had been a reliable company, they would have paid me my winnings as bet365. I stopped playing bet365 because there are no good bets like Betway on tennis and baseball, but I didn't expect Betway to steal my money and lock my account, which I legally won on MLB bets

**KittiP** · 07-08-19, 06:46 PM

Hey Vlad,

You should calm down a bit man, being aggressive to people holding your money won’t help you too much.

From xKMACKx's message, it actually seems like they are trying to help you.

And it even sounds like your identity documents have been approved?

So it is only the address that you need to prove now, right?

Just send them another bill man and be done with the whole thing.

I know that I would much rather comply and have my money out, than protest and cause arguments online

Hope you get the money out man. Good luck.

**Vladimir Moraras** · 07-09-19, 03:06 AM

Hello KittiP, I agree that aggression will not help, just have nothing to lose.The situation is this: my passport is approved, but the utility bill they reject for a month, I sent 2 different utility bill, they reject them, but bet365, betvictor, paddypower all these offices accepted without problems and verified my account for 1-2 days. Betway deliberately do not want to verify my account, I have nothing to throw them, I threw off the bill for water and electricity bill. They want to help, but they're just stalling. I won't get the money because they don't want to take my documents on purpose. Another moment, before the withdrawal, I sent the documents, and they took them!!! They accepted them and said that all is well, I started to withdraw money and they wrote that my account is invalid, but before the withdrawal of money, they said that all is well, in this deception, if I lost everything, they would have brought pennies, but since I won, they do not want to verify my account for 1 month, so I just gave up and was silent, I do not intend to remain silent, I will tell the truth!

**Vladimir Moraras** · 07-09-19, 03:20 AM

I tell you why Betway scammers and liars!1) I bet legally on MLB baseball and started winning, I made a Deposit of 600 euros2) when registering, they ask for verification, I sent the documents, and they accepted them and said that everything is fine!!! 3) After I won the money, I decided to withdraw the money and they brought me 400 euros, I wanted to withdraw another 400 euros, and then began the deception, which lasts for 1 month, they wrote that my document is not valid, but before that wrote that all is well and brought 400 euros, but now I started to withdraw it winning, and they decided to just steal my money and not pay money, and write that the document is not valid, but earlier they wrote that everything is good and even brought 400 euros, as I began to withdraw it winning, they decided to steal my money4) they ignored me 2 weeks, not responding on -, in life chat wrote, that they lead investigation, at this forum they immediately responded and pretended to be friends, that want help, but this lies and deception5) they called me on the phone 2 times, I and 2 times successfully answered all their questions, their operator said that I have no complaints, and the account will be unlocked, but it took 1 month, my account is locked and my money stolen.

**Vladimir Moraras** · 07-09-19, 03:23 AM

I lost hope on their money, Betway brazenly steals money and deceives their customers, the only that I can do, warn all players to they stopped bet on Betway, if they start win them not will give money and will block expense, as have made with me.

**Vladimir Moraras** · 07-09-19, 03:31 AM

If Betway wanted to resolve this situation1) they immediately responded by mail2) they would be in the life chat were not expecting, and did not write that we're on the case3) they accept documents such as other bet365/betvictor/paddypower bookmakers*they also accepted my documents, but when I started to withdraw the winnings, they said that my documents are not valid, but previously said that everything is fine4) they will not block my account5) they would have already paid my winnings long ago and I would not write anything, but they decided to steal my money, and the only thing I can do is to tell the truth on all forums and ratings, if they do not give me my winnings, I will be able to save other people!

**Vladimir Moraras** · 07-09-19, 04:13 AM

If Betway had paid me the money I would have said it is the best company I bet on, better bet365/betvictor/paddypower in my opinion, very user friendly interface, good bets on baseball and tennis but!!! Betway stole the winnings and blocked the account, other bookmakers did not allow this, so I have the right to call Betway thieves!

**cashin81** · 07-09-19, 06:37 AM

if youve done nothing wrong, betway will eventually pay you im sure.

they used to be a shit book, but are miles better now and id trust them over betvictor, who u mentioned.

**Vladimir Moraras** · 07-09-19, 07:28 AM

Thank you for your support, but I lost faith in the fact that I Betway will give the win, my account is blocked, the documents they do not want to accept, although earlier I sent and they accepted it, as they saw that I had a win, immediately began to reject, I sent a second electricity bill, they were silent for 2 weeks and then wrote that it was not accepted, Betway called me on the phone, I successfully answered all their questions, in my opinion they pull the time to deceive me at the end of the money. I highly recommend not to bet there, they did not pay me anything, there is a chance that you will not pay anything, betvictor compared to Betway, checked my documents for 3 hours, I successfully passed the verification and successfully withdrew money from there for 1 day, I also put bets on bet365 there was also no problem with the verification and withdrawal of money, at the moment

**Vladimir Moraras** · 07-09-19, 07:45 AM

If Betway wanted to pay, would have long since decided everything, but they decided to deceive me for money, so I spent my nerves and time, wrote everywhere on the forums about their act, I do not want it, but such a brazen robbery I will not tolerate

**KittiP** · 07-09-19, 08:54 AM

Seriously man calm down.

loll

Your ID Docs have been accepted, so they know that it is you.

You just need to complete the address part, which is pretty easy. Just send them some more proof of addresses. I felt the same way before when my docs were accepted at one firm and then not at other ones, but it turns out that those docs just didn't pass their checks for one reason or another.

Maybe the quality wasn't good enough, or I had the flash on or something like that.

He said that your funds haven't been confiscated yet, so consider yourself in a good position, they are just waiting for you to send some more address docs which pass their tests.

Just send them some more docs and hopefully they will pass this time, there is literally nothing to gain for going about it any other way.

**Vladimir Moraras** · 07-09-19, 09:14 AM

My friend, I am calm=)I accepted that my winnings would be stolen. The fact that they first accepted my document, and said that I passed the test when I started to withdraw money, they began to torture me, said that my document okazyvaetsya they do not fit, I said well, I sent them the first time the water bill, the second time I sent the electricity bill, they were silent for 2 weeks!!! and when I wrote on this forum, I finally answered and said what just happened is not appropriate. that is, they ignored me for 2 weeks!!! By this I don't believe they want me to pay money, they just decided to play on my nerves so I gave up and forgot about your prize, but I'm not going about this brazen robbery to be silent

**BigJay** · 07-09-19, 11:42 PM

So what you’re saying is you think they’ve stolen you’re winnings? I just wanted to make sure I had that part of the story correct.

**Vladimir Moraras** · 07-10-19, 02:41 AM

I'm above in the messages all described in detail, they blocked my account, do not want to take my utility bills, already sent 2 bills for water and electricity (other bookmakers have accepted my documents without problems) do not respond to the mail, ignore for 2 weeks, pull the time that I gave up and was silent

**Vladimir Moraras** · 07-10-19, 04:14 AM

To be brief, they do everything not to pay my winnings, to assign it to themselvesI will do everything to let people know about this brazen robbery

**Winpro** · 07-10-19, 04:53 AM

Vladimir Moraras, where are you from? It seems they suspect you are living in the restricted country (Russia).

**Vladimir Moraras** · 07-10-19, 10:50 AM

I speak 3 languages Russian/English/Romanian. I'm not Russian Yes, they have long forgotten about me, blocked my account and ignore my letters, I will write complaints on all resources, I made a mistake that I registered in Betway, I will protect other people so that they do not make mistakes

**Vladimir Moraras** · 07-10-19, 10:55 AM

Betway doesn't care about customers, they block accounts and ignore emails if you win money. They stopped responding to the mail, in no case do not bet on Betway, a company of scammers

**Vladimir Moraras** · 07-10-19, 11:00 AM

I am sure that Betway will not pay me money 100%, I did not want to write complaints and reviews about the robbery Betway, they decided to ignore me and blocked my account, I have to fight the thieves! Friends if you want to bet, I do not recommend betting on Betway, if you win money there, they will ignore you and take your money, I did not expect that this is possible, other betting companies do not allow themselves this

**moojoo** · 07-10-19, 11:01 AM

Stop spamming forum,wait for Sbr to make contact with them.

**Vladimir Moraras** · 07-10-19, 11:09 AM

Mister, I'm not spamming, I'm telling the truth, you wouldn't do that if you had your winnings stolen 4475 euros? Would be silent and watched as you steal? I do everything in my power to write the truth to Betway stopped cheating their customers and steal their money
If you do not like this topic, you cannot read, I want people to know about the Scam Betway
Betway does not deserve to have high scores in the ranking if they steal their customers money

**Optional** · 07-10-19, 07:00 PM

Originally posted by moojoo

Stop spamming forum,wait for Sbr to make contact with them.

I wonder what SBR could say to Betway.

"Hi Betway, we have a lunatic here who is up to about 25 posts calling you thieves. He refuses to comply with your KYC requests and says all he cares about is slurring you. How about not worrying about an acceptable utility bill for him?"

@Vlad, do you really not understand why other forums have deleted your posts?

It's not about siding with the book. You are not being reasonable. That's because either a) you are caught out and cant supply an acceptable utility bill, or b) you're just being stubborn and wanting to make some point.

In either case, I don't think anyone is going to take you too seriously whilst you appear to be just ranting that the same KYC rules the rest of us also have to deal with should not be applied to you.

We all hate it, but once you are stuck in the middle of it refusing just gives the book a solid reason to say fine and leave your account locked. Even the best regulator will back them up doing that.

You need to play it smart if you want to see your money.

But if you really just want to make a point, please don't expect much response to your rantings.

**Vladimir Moraras** · 07-11-19, 03:20 AM

You don't know the situation, but you're trying to be a smart person.1) I do not refuse to perform KYC. I mentioned the messages described in detail the whole situation, and you lie that I refuse to comply with KYC1.1) they accepted my passport = it is approved1.2) they approved my utility bill, but after I started withdrawing the winnings, they blocked my account and suspended the payment. 1.3) they otklonile water bill (although it was already adopted), I sent the bill. They ignored 2 weeks after I wrote on the forum, they replied and rejected my document. (this means that they follow these forums and they do not like the negative feedback that pushes customers)5) What am I doing wrong? What else can I provide? If they reject everything I send them. Other betting companies have verified my account for a couple of hours, Betway rejects my documents for 1 month and ignores me. 4) What forums have removed my posts? Have you seen them personally? No! Why lie here, kelite your words. On 2 ratings was removed my review where I wrote 1 comment is correct, ratings were most likely purchased by Betway 4)Swear? I legally won money on MLB bets, I am intentionally not paid money, ignore my email and blocked my account where I am wrong?.7) I did not want to write negative reviews about Betway, but they do not pay my legal winnings, my only weapon is to do everything so that people know the truth. If they had paid the money right away, I would have written only positive emotions, but they stole my winnings.

**Vladimir Moraras** · 07-11-19, 03:35 AM

I don't want to start a Betway war, I want my legal winnings. I want Betway to get in touch and tell me why they blocked my account and why they rejected my documents when they accepted it earlier, and after I started withdrawing the winnings, they started rejecting all the documents. Other bookmakers took my papers in a couple of hours, so they're authentic. What should I do for them to accept my documents and pay my winnings? But Betway, doesn't want to go to a meeting, and decided to steal my money and shut up. That's why I write my negative experience here. I started writing on the forums only after I realized that my winnings had been brazenly stolen. Before that, I had been negotiating with them for 3 weeks, talking on the phone, where I successfully answered all their questions, threw off the documents. All my actions have been ignored, so I write on the forums about the Scam Betway, they could have come out with me to talk and resolve the conflict, but they do not want to do it.

**Winpro** · 07-11-19, 05:59 AM

Vladimir speaks Russian, Moldavian, writes English through Google Translate. And says he is a resident of Netherlands (using Vitens and Eneco utility bills). I doubt he really lives there.

**Optional** · 07-11-19, 06:00 AM

They won't answer your questions about why they do the KYC how they do Vlad.

They just want you to send another utility bill or similar.

If you have thrown them all out and can't get a copy posted, I think you will just have to wait for your next bill.

**Vladimir Moraras** · 07-11-19, 08:44 AM

Mr. Winpro , did you attack me? How do you know I don't live in the Netherlands? Why did other bookmakers verify my account and successfully withdraw money? Why Betway approved my utility bill, I withdrew 400 euros. When I decided to withdraw the winnings they canceled? If you don't know, don't write your nonsense.

**Vladimir Moraras** · 07-11-19, 08:45 AM

Mr. Optional, I would be happy to send them the necessary documents.The first time I sent them a printed paper utility bill for water. Then I sent them a printed paper utility bill for electricity. Now I sent them a pdf. They haven't answered for 2 weeks. I would be happy to close this topic and peacefully disperse from betway, if they got in touch and we were able to resolve this conflict