Resolved Bovada robbed me of $826

**futbolbettor** · 06-09-19, 10:57 PM

a few things to add

if someone could let me know how to post screenshots that would be great.. i have several.. and i forgot to mention initially they graded it a "line error" then i spoke with a chat rep and they changed it to a Win and credited my account, then hours later they changed it again to "line error" when my account was at 0 putting me at -836. This is significant because ive withdrawn 12k from bovada in last two weeks and can show bitcoin transfers and bovada bitcoin emails to prove. Also a chat representative later told me they could not return my account to 0 because i "stand to make more than what i owe on pending bets". This i can also prove in a few days as ive asked to have all chat transcripts emailed to me. I have both st louis blues and bruins nhl cup winner tickets both worth aprox. 1750 dollars.
again this is even more significant because i recently read a post where someone who had the same 'line error" problem said they also made his account negative (his account read -whatever he owed) but yet after he lobbyed with chat they eventually removed his debt. It seems they probably would have done this with me also based on my chat with bovada rep if it werent for my "pending bets" which will certainly be winners as it is blues and bruins in the finals.
ultimately after reading a few other posts on here about bovada doing the same thing to other people.. i feel this probably is another way they juice the public.. most people will complain when they get a "misgrade" or "line error" but some will not or will chose not to pursue with how difficult bovada makes it through their customer service. They probably are able to make a small percentage on accounts who dont carefully check results or who dont care enough to file these sorts of complaints.
Its could truly be fraud in the worst degree if Bovada cannot provide proof that for these "line errors" they also returned losing stakes. I feel that is the biggest point i could make.. if bovada cannot prove they returned Jamaica plus 2 in my case then it is truly fraud because they have likely pocketed the losing tickets while claiming "line error" on all the winners.
something has to be done about violations like this please contact me with any similar stories or ideas of what we could do to clean up very shady sports books like this

**Optional** · 06-10-19, 12:10 AM

You're fixating a little bit on demanding they prove what they did with other peoples bets to you.

If it really is a line error on the side you bet, the odds on the other side are also going to be wrong, in a disadvantaged way... ie, it's unlikely they get bet most of the time.

Can you confirm if this is an accurate short version of your problem or not?

You bet Brazil -2 -115 live, Bovada cancelled it, and you'd like to have the decision reviewed?

**Barrakuda** · 06-10-19, 03:50 AM

Were the 10+ bets you mention actual misgrades (wrong team graded as winner) or voids after the fact?

**Barrakuda** · 06-10-19, 03:52 AM

Also, seems strange for you be a high volume guy choosing to bet baseball, of all things, on Bovada. They offer terrible juice and are very quick to limit. Were you betting live and they didn't limit you for some reason?

P.S. There is an Insert Image icon when you go to advanced editing.

**futbolbettor** · 06-10-19, 09:39 AM

To Optional: Yes I bet Brazil -2 and yes I want a review and a reversal.

In this case the only reason I’m so”fixated” on them showing me a +2 Jamaica ticket is because it’s the only way to prove they aren’t fraudulently keeping all the losing Jamaica +2 tickets and claiming line error on all the winning -2. Which I think u could agree would be a very bad look for the industry.

On a book las big as Bovada there is so much volume that it is highly unlikely there are no Jamaica +2 bets esp since the line was perfectly reasonable, in my opinion, at the time I placed it. I guess they could also provide proof that not a single person placed a bet on Jamaica +2.

**futbolbettor** · 06-10-19, 09:50 AM

To barracuda..

The 10 bets where all reversed eventually in my favor, I do need to stress it took a very long time and calling 4-5 times and so as I stated above I do think it’s a way to juice bettors as some will choose not the fight so hard to reverse the decision.

I’m not a volume baseball bettor. I do soccer mostly. It’s the off-season now, and I love bovada mainly for one reason: in soccer I do a lot of parlay betting strong favorites between-300 and -900 and bovada is the only book in US I know that allows u to parlay in-game. I can take a baseball team winning 3-1 in 6th inning at -500 and parlay in with a pregame youth soccer over 1.5 goals at-400.
I actually don’t care much about small differences in juice which may be rare for pro bettors I just care about live options and which books have more of the lines I want in the same place because honestly I lose way more money on deposit and withdrawal fees than I do on juice. Heritage has great baseball lines and I will prob migrate over there but they offer no pregame alt lines in soccer which is a huge problem for me and my betting strategy .
Hope this helps

**futbolbettor** · 06-10-19, 09:56 AM

Also barracuda they prob would have limited me eventually but on the life of my account on bovada I doubt I’m a winner, I do most of my heavy lifting at bookmaker during the year I only recently got back on bovada because of the diff parlay options they have. But like I said I just withdrew 12k last two weeks from bovada I think I was reaching my limit. They do limit almost all alt lines on baseball to $240 which for me usually makes them unbettable but the standard moneyline, spread, and total I’m always able to get 1k in on those maybe they don’t respect my game lol but I have heard of pros and semi pros not getting banned or limited on bovada.

**washhead** · 06-10-19, 10:28 AM

I have no way to check the closing line, but wasn't Brazil -2.25 before the match started? If that's the case, then -2 when they were already up 1-0 could legitimately be a line error.

I understand this isn't the point you're trying to make, but it's likely the argument they'll use.

**vampire assassin** · 06-10-19, 01:18 PM

You can see the closing odds at OddsPortal here: https://www.oddsportal.com/soccer/wo...reCFg54S/#ah;2
The best odds would be Brazil -2.5 1.96 (and +2.5 1.89).

The first goal was at the 15th minute. If you bet immediately then, the fair price would be about Brazil -3.25.

If you bet right before halftime, the fair price would be about -2.5 or -2.75. A price of -2 is a monster error, no matter when you bet it during the first half.

**SBR Forum** · 06-10-19, 01:28 PM

Originally posted by vampire assassin

You can see the closing odds at OddsPortal here: https://www.oddsportal.com/soccer/wo...reCFg54S/#ah;2
The best odds would be Brazil -2.5 1.96 (and +2.5 1.89).

The first goal was at the 15th minute. If you bet immediately then, the fair price would be about Brazil -3.25.
If you bet right before halftime, the fair price would be about -2.5 or -2.75. A price of -2 is a monster error, no matter when you bet it during the first half.

Thanks, vampire assassin for the helpful history.

Regarding the request to see the other side of this market, Bovada isn't sitting there by hand deciding which bets to cancel. The market was mispriced and voided.

**michael777** · 06-10-19, 02:29 PM

another shot taker,these kids just keep coming out of the woodwork

**Barrakuda** · 06-10-19, 04:59 PM

I think my favorite parts (in order) are a professional live soccer bettor: A) Using Bovada; B) not knowing if an in-game line was fair or not, C) then hedging his exposure for $160...

"I had no handle on the teams, what the line should or shouldn't have been, and had no reason to believe this was a "line error". To make matters worse, at 3-0 I hedged off on Bookmaker about $160 for Jamaica to win the rest of the match."

**futbolbettor** · 06-10-19, 06:21 PM

Thanks for the useful info above.. again some is just shaming very weird how much of that there is on here you’d think sports bettors would be more supportive of each other but now I know.. I’ll go back to being an idiot sports bettor

**futbolbettor** · 06-11-19, 05:24 PM

For those who have followed I have to update:
Bovada’s Player Advocacy Department!? Emailed me and said they reviewed my bets and would make a one time exception and payout my winning ticket.
Have to give them respect for that kind of decision, I’ve always liked their live and alt line selection and even though I’ve had several suspicious gradings, this restored a lot of faith for me in trusting them with my money. Had to update u guys with that and again good luck with all your bets

**Optional** · 06-11-19, 05:42 PM

Good result Futbolbettor

**Reign Man** · 06-11-19, 11:18 PM

They are a decent book and I've never had a problem with a payout from them but like you I've also had issues with the amount of times my bets were wrongly graded. It could be the software they use, I don't know but they haven't seemed to really fix that problem. Bovada is the only sportsbook I've used where I'll see my account in the negative at least once every few weeks because I'm waiting for them to correct a bet that they reversed. When I play at a more reputable book like Bookmaker that's the last thing I ever have to worry about

**DontTailMe** · 06-12-19, 01:37 AM

Originally posted by futbolbettor

For those who have followed I have to update:
Bovada’s Player Advocacy Department!? Emailed me and said they reviewed my bets and would make a one time exception and payout my winning ticket.
Have to give them respect for that kind of decision, I’ve always liked their live and alt line selection and even though I’ve had several suspicious gradings, this restored a lot of faith for me in trusting them with my money. Had to update u guys with that and again good luck with all your bets

Wow, I'm truly shocked by that outcome given the circumstances. Congrats!

The one thing I wanted to add is that, while I understand the natural desire to see proof that wagers on the other side of your bet were also voided, that's simply not going to happen. What should put your mind at ease is the fact that - I'm not sure about anyone else but - I have personally never seen an example on any forum such as this one where two players showed proof of this happening. You'd think that if this were a common occurrence, then eventually somebody would come across a post such as yours and say "Hey, wait a minute!" The resulting scandal would be HUGE and likely cost the sportsbook in question a lot of customers. It's another level of deceit (fraud) that players simply wouldn't stand for.

**futbolbettor** · 06-13-19, 03:31 AM

U probably are right Don’t Tail Me.. I do still think as sports bettors though we should stick together more and really fight for transparency in this unregulated industry. But I hear what your saying it would be a huge risk for a book to do that

Reign man yeah completely agree I can pretty much not check my bookmaker account it’s always on point.. bovada is good with payouts I totally agree I especially like that they have free and affordable wire transfers because for big withdrawals u lose more converting bitcoin than you lose on wire fees plus u don’t have to worry about bitcoin volatility.. I forget how much a wire is on bookmaker but I remember it was too expensive to even consider

Thanks Optional and yes great result, like I said above really restored my faith in Bovada.

**horja1** · 06-13-19, 04:13 AM

Nice behavior by Bovada.

**fried cheese** · 06-14-19, 05:04 PM

Originally posted by DontTailMe

Wow, I'm truly shocked by that outcome given the circumstances. Congrats!

The one thing I wanted to add is that, while I understand the natural desire to see proof that wagers on the other side of your bet were also voided, that's simply not going to happen. What should put your mind at ease is the fact that - I'm not sure about anyone else but - I have personally never seen an example on any forum such as this one where two players showed proof of this happening. You'd think that if this were a common occurrence, then eventually somebody would come across a post such as yours and say "Hey, wait a minute!" The resulting scandal would be HUGE and likely cost the sportsbook in question a lot of customers. It's another level of deceit (fraud) that players simply wouldn't stand for.

it doesnt matter if they voided both sides because they could still choose not to void at all if brazil only won by 1. if bovada has ever not voided a bet on a questionable line then they could be potentially freerolling. i remember one at another book about a trump/putin meeting prop where they voided some of the props saying the event never happened but still graded the handshake prop for the same event. they just void the props where they lost money and grade the ones that they made money.

*Resolved* Bovada robbed me of $826

Resolved Bovada robbed me of $826