Hi Guys,
maybe SBR can help me out here, as I'm feeling cheated.
I deposited 50 Euros last July with Tipbet, they added a 100% signup bonus to my deposit.
My first bet was a 50 Euro outright football bet at odds of 20.0, then I placed some more bets, deposited another 50 Euros and placed some more bets, but failed to meet the bonus turnover requirements.
I was never notified that my bonus had expired after 30 days and when the initial bet won a few days ago, it was settled as won and my account was credited with 1000€. I wanted to request a withdrawal at that time. As this was not possible, I contacted support and was told that I need to meet the turnover requirement of my sign-up bonus. So I proceded to place eligible bets of 310 €, as the bonus was still showing as active in my account. My balance on June 6 2019 was 785€ and was available for withdrawal. When I requested this withdrawal, it was cancelled and my balance was manually adjusted. 735€ have been deducted from my account and I am left with 50€ in my balance.
This looks like some very shady tactics to me. Not much makes sense here. The expired bonus that somehow hasn't expired. Not being informed about any of the manual adjustments. All bets still show as correctly settled. Manually removing my entire balance save for 50€.
Is there any chance I'll see any of my winnings?
maybe SBR can help me out here, as I'm feeling cheated.
I deposited 50 Euros last July with Tipbet, they added a 100% signup bonus to my deposit.
My first bet was a 50 Euro outright football bet at odds of 20.0, then I placed some more bets, deposited another 50 Euros and placed some more bets, but failed to meet the bonus turnover requirements.
I was never notified that my bonus had expired after 30 days and when the initial bet won a few days ago, it was settled as won and my account was credited with 1000€. I wanted to request a withdrawal at that time. As this was not possible, I contacted support and was told that I need to meet the turnover requirement of my sign-up bonus. So I proceded to place eligible bets of 310 €, as the bonus was still showing as active in my account. My balance on June 6 2019 was 785€ and was available for withdrawal. When I requested this withdrawal, it was cancelled and my balance was manually adjusted. 735€ have been deducted from my account and I am left with 50€ in my balance.
This looks like some very shady tactics to me. Not much makes sense here. The expired bonus that somehow hasn't expired. Not being informed about any of the manual adjustments. All bets still show as correctly settled. Manually removing my entire balance save for 50€.
Is there any chance I'll see any of my winnings?