Hello there! May I use this thread to introduce myself 
I'm Roberto, 24, from Rome. Uni student, recreational tennis player. I Just found out about the forum.
I've been betting with pinnacle and other bookies for years.
A week ago I made a deposit on pinnacle with my credit card as I usually do and this time I managed to win some money. So on this thursday evening I made a withdrawal request of 1000 euro on skrill, but the withdrawal was declined!
They sent me an email I had to give a copy front/back of my credit card. And so I did and they told it takes 72 hours to verify the document (a bit too much if you ask me!).
Now I don't want to start sending emails before of the time but this is the first time in years with many bookies a withdrawal was not accepted and I'm panicking.
I already made withdrawals on pinnacle with Skrill in the past and they have been very fast (2 or 3 seconds!).
Probably because this last year I've been depositing via credit card, of course if I knew about this further documentation I would have uploaded the copy earlier.
Are pictures of the credit card ok? Or should I had upload a scanned copy? It really takes 72 hours to verify?
In the meantime the 1000 has become 2000 (I was about to lose, but thank you Sakkari) and I know it is nothing for them, but it is something for me, and when you can not withdraw your money is always a bit frustrating.
Thank you for your time!
I'm Roberto, 24, from Rome. Uni student, recreational tennis player. I Just found out about the forum.
I've been betting with pinnacle and other bookies for years.
A week ago I made a deposit on pinnacle with my credit card as I usually do and this time I managed to win some money. So on this thursday evening I made a withdrawal request of 1000 euro on skrill, but the withdrawal was declined!
They sent me an email I had to give a copy front/back of my credit card. And so I did and they told it takes 72 hours to verify the document (a bit too much if you ask me!).
Now I don't want to start sending emails before of the time but this is the first time in years with many bookies a withdrawal was not accepted and I'm panicking.
I already made withdrawals on pinnacle with Skrill in the past and they have been very fast (2 or 3 seconds!).
Probably because this last year I've been depositing via credit card, of course if I knew about this further documentation I would have uploaded the copy earlier.
Are pictures of the credit card ok? Or should I had upload a scanned copy? It really takes 72 hours to verify?
In the meantime the 1000 has become 2000 (I was about to lose, but thank you Sakkari) and I know it is nothing for them, but it is something for me, and when you can not withdraw your money is always a bit frustrating.
Thank you for your time!
