Pinnacle, don't get my bank deposite ...

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  • Burgaras
    SBR Rookie
    • 05-13-19
    • 4

    #1
    Pinnacle, don't get my bank deposite ...
    Hy, I am new on this forum and i have a question about deposite on pinnacle sport. (Sori if my english not spelled out is not my native language.)

    So to write my stori for first, i betting over 10 years but, in online i am in last 4 years. I bet on bet365,marathonbet and Beatathome. In betting I'm quite successful, in this year bet365 and marathon bet restrict my account on approx 10-20 euros, and in betathome i got now small restriction so i cant bet all like before. And i play regular pre match or life bet, not arbitrage or this kind of play...

    So i got restricted and look for new bookie and my friend told me to go on Pinnacle bet, because they should be good and reliable on high stake. So i go on register like 1 mount ago, and deposite money with "bank" wire but for first i deposite 100 euro so i get check that all work, and i get money in 3 days. I bet and i withdrew money. So i am like its work its ok, so in 3.5.2019 i deposite "bank" wire 5000 euro (on same platform like 100 euro) and i wait day after day and check acount but all silenc where is money... I write on Pinnacle email where is money in wednesday but all they told me day after day that they (Your concern will be forwarded again to our Payments Department for review) always that "shit" but not corrct answer where is money, because he was writes up to 5 days... And now is 13.5.2019 almost 14.5.2019 and i dont now nothing where they lost my money?

    So i have question what to do? Is this betting site ok or is it scam for take money on people like me, I am from Europe can i sue Pinnacle or what option i get, to get money because they email support is garbage? Thenks for all answers or or your experience in this case (i write "bank" wire in "" because with no this cant me post "wire)
    Last edited by Burgaras; 05-13-19, 12:50 PM.
  • Optional
    Administrator
    • 06-10-10
    • 61461

    #2
    If you submit a sportsbook complaint form SBR can ask a Pinnacle manager to check what is happening for you.
    .
    Comment
    • Burgaras
      SBR Rookie
      • 05-13-19
      • 4

      #3
      Thanks for answer, i submit a complain on SBR, I hope it will help
      I have another question, which one betting site is good for high stake and you have no problems to deposite or withdrew. And to not restrict wining players like (bt365,marathonbet...). Its williamhill ok or bwin for high betts in online or which site is ok?, some friend told me to go on Sbobet but i dont now if i trust my money some asian bet, i like more some in europe, probaly is easier to get money if i get struggling with problems deposite/withdrew.
      Last edited by Burgaras; 05-13-19, 01:55 PM.
      Comment
      • dealer wins
        SBR Wise Guy
        • 02-03-09
        • 816

        #4
        Pinnacle, or Betfair, Matchbook exchanges you can bet big without ever being limited. And Pinnacle are totally reputable so dont worry about your payment. I would guess its a problem with your bank so would suggest checking the payment was actually sent.
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61461

          #5
          Originally posted by Burgaras
          Thanks for answer, i submit a complain on SBR, I hope it will help
          I have another question, which one betting site is good for high stake and you have no problems to deposite or withdrew. And to not restrict wining players like (bt365,marathonbet...). Its williamhill ok or bwin for high betts in online or which site is ok?, some friend told me to go on Sbobet but i dont now if i trust my money some asian bet, i like more some in europe, probaly is easier to get money if i get struggling with problems deposite/withdrew.
          WillHill and Bwin are similar to Bet365. Not sharp.

          SBObet is only good for football (soccer) but has lowered limits so much in recent times they are not really worth looking at. Maxbet and Singbet are the better Asian options.

          Bookmaker.eu or BetCRIS.com are probably the best options not already mentioned for large limits and being slow to restrict.
          .
          Comment
          • Burgaras
            SBR Rookie
            • 05-13-19
            • 4

            #6
            Hy thanks for all answers
            Today still nothing from pinnacle i send them email, if have any information, and thats the answer :
            ""
            Dear Client,
            We can see how that must be frustrating for you.

            We apologize for the delay as we are still waiting the response from appropriate department.

            Rest assured that you will be advised accordingly as soon as we receive an update.

            Thank you for your patience. Should you need any further assistance, please do not hesitate to contact us.
            Best regards,

            Customer Service Department ""

            User "dealer wins" i send them in friday transfer confirmation thet i got in my bank. And thats is proff to my bank sand them money, and for them is ok what i send them...clearly thay have any problems, but i dont now how long they will waiting for this respond of department? Clearly they have really slow custum servise... I'm disappointed with them, because in weekend you did have some good matches for betting, but i cant.

            user "Optional" thanks for answer i will probaly go on Bookmaker.eu because in betCRIS i cant register in my country same in betfair. Maybe i go on Matchbook to, that dealer wins write.
            I'll still report to you about it Pinnacle to se how long they will be looking for 5000 euros, really comedy...
            Last edited by Burgaras; 05-14-19, 11:12 AM.
            Comment
            • Atreyu666
              SBR Hustler
              • 08-14-16
              • 78

              #7
              Originally posted by Optional
              WillHill and Bwin are similar to Bet365. Not sharp.

              SBObet is only good for football (soccer) but has lowered limits so much in recent times they are not really worth looking at. Maxbet and Singbet are the better Asian options.

              Bookmaker.eu or BetCRIS.com are probably the best options not already mentioned for large limits and being slow to restrict.
              in maxbet and singbet they dont limit players account via agents even if you win a lot of like in pinnacle or they are like the other european books reducing limits and limiting you when they see you win?
              Comment
              • sadekmeister
                SBR High Roller
                • 04-25-17
                • 99

                #8
                Originally posted by Atreyu666
                in maxbet and singbet they dont limit players account via agents even if you win a lot of like in pinnacle or they are like the other european books reducing limits and limiting you when they see you win?
                You can assume they don't limit.
                Comment
                • Burgaras
                  SBR Rookie
                  • 05-13-19
                  • 4

                  #9
                  Today, i got my money in account. I send money in 3.5 and get it in 16.5 to long but ok... They write that i need to write Reference which i not writen in other betting site and get money. So i now for second time that i need to write also Reference number. And for this reason, it should be a delay, so i know something new. Just to got the money in the account Maybe also this "Sportsbook Complaint" helped, but it is definitely speed up the process, so tenks sbr forum
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 61461

                    #10
                    Originally posted by Burgaras
                    Today, i got my money in account. I send money in 3.5 and get it in 16.5 to long but ok... They write that i need to write Reference which i not writen in other betting site and get money. So i now for second time that i need to write also Reference number. And for this reason, it should be a delay, so i know something new. Just to got the money in the account Maybe also this "Sportsbook Complaint" helped, but it is definitely speed up the process, so tenks sbr forum
                    Thank you for updating the thread and very good to hear that you worked out what the problem was for next time.
                    .
                    Comment
                    • littlekona
                      SBR Hall of Famer
                      • 11-19-15
                      • 5242

                      #11
                      Originally posted by Optional
                      Thank you for updating the thread and very good to hear that you worked out what the problem was for next time.
                      I like this guy....nice to hear a good ending and an UPDATE upon completion
                      Comment
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