Skrill money transfer problem

[true world]

I don't know if it's the right thread for this question, but I'm making a try.
So, I have a Skrill account and a couple of months ago I noticed that if I try to transfer money to my Neteller account or I try to deposit funds to one of my sportbook accounts I get the following error message:
The email or password you have entered has expired or does not match our records. Please try again.

I sent them an email and got the answer that my account is considered a personal account with commercial purposes. Due to recent regulatory requirements you cannot send payments to other merchants' accounts.

I don't really understand what it means, what they mean by commercial purposes. Maybe also my English is not good enough to understand. I asked them but I didn't really get a valid answer. They suggested me to open a new account with a new email address, but now I'm afraid that I'll get that new one limited for the same reason, too. They also wrote me that if I open a new account they might close the current one in the future.
Actually, I do this kind of activities on my account. Which one do you think could be considered commercial?
1. I got money every month from a company that I work for in part time.
2. I deposit funds in my sportbook accounts
3. I receive money from my sportbook accounts
4. I pay with my Skrill card in supermarkets and in online stores

I just would like to avoid bad suprises in future and maybe someone else has already had the same problem.
Thank you.

[dealer wins]

1 is commercial use, and thats what is causing the problem.

[lonnie55]

obv. an AML measure

[true world]

Thanks.

[Optional]

I don't know if it's the right thread for this question, but I'm making a try.
So, I have a Skrill account and a couple of months ago I noticed that if I try to transfer money to my Neteller account or I try to deposit funds to one of my sportbook accounts I get the following error message:
The email or password you have entered has expired or does not match our records. Please try again.

I sent them an email and got the answer that my account is considered a personal account with commercial purposes. Due to recent regulatory requirements you cannot send payments to other merchants' accounts.

I don't really understand what it means, what they mean by commercial purposes. Maybe also my English is not good enough to understand. I asked them but I didn't really get a valid answer. They suggested me to open a new account with a new email address, but now I'm afraid that I'll get that new one limited for the same reason, too. They also wrote me that if I open a new account they might close the current one in the future.
Actually, I do this kind of activities on my account. Which one do you think could be considered commercial?
1. I got money every month from a company that I work for in part time.
2. I deposit funds in my sportbook accounts
3. I receive money from my sportbook accounts
4. I pay with my Skrill card in supermarkets and in online stores

I just would like to avoid bad suprises in future and maybe someone else has already had the same problem.
Thank you.

Agree with above that it's probably the regular salary.

I'd assume the new regulations they speak of are targeting the cash economy avoiding tax.

I'd try again to get an explanation of what will happen if you open a new personal account and use it the same way from them. Surely they can't be suggesting that and also saying it's fine to change nothing else.

But sounds like either way you are likely to need to find a new way to receive your pay.