I need help!!! Got robbed!!

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  • hawkeyeguy27
    SBR Sharp
    • 01-21-12
    • 449

    #1
    I need help!!! Got robbed!!
    I deposited twice with bookmaker, both transactions went through fine.. I recently won about 2k in my account.. I places about 900 worth of bets today and i just logged into my account to see it says i have a 0 balance and no open bets.... i talked to customer service and all they said was the security team refunded my 2 deposits and set my account to cash deposit only??? Why would they do this?? I was winning some money, not tons but some... the money isnt back on my credit card yet but said it will be back 7-10 business days... is this normal for bookies to just refund deposits and take all money out of betting account? I didnt do anything wrong as far as I know but win..? Plz let me know why they might of done this.....
  • cyberinvestor
    SBR MVP
    • 04-30-10
    • 1952

    #2
    You may be on some blacklist for chargebacks. I have heard of books doing that to avoid you taking free shots at them.

    Not saying you did but that may be the issue.
    Today is the tomorrow we worried about yesterday.
    Comment
    • eaglesfan371
      SBR MVP
      • 01-08-19
      • 4079

      #3
      Deposits 1k via CC, makes 2 $500 bets. Red flag.

      If you appear to being taking a shot, this will happen.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61457

        #4
        It will most likely be what Cyberinvestor said.

        Blacklisted for card use by the big guys.
        .
        Comment
        • hawkeyeguy27
          SBR Sharp
          • 01-21-12
          • 449

          #5
          I've been winning 3 team parlays of 200 or 300... some straight smaller bets.. not making any huge 500 bets...
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 61457

            #6
            Originally posted by hawkeyeguy27
            I've been winning 3 team parlays of 200 or 300... some straight smaller bets.. not making any huge 500 bets...
            Send an email. Ask for it to be escalated to a manager.

            Say you are happy to re-deposit the amounts by cash and would like them to honor the current balance if you do that now.
            .
            Comment
            • Maw011
              SBR Rookie
              • 09-17-17
              • 28

              #7
              Sounds like we do not have the full story. I agree. Escalate for more information. Let us know.
              Comment
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