Pinnacle BITCOIN Delays

**Optional** · 01-04-19, 10:47 AM

Yes. Couple of others mentioned it taking a couple of days this week.

**Mannyfan** · 01-04-19, 11:25 AM

Took a couple days, but didn't see that as a delay

**BetBothSides** · 01-04-19, 02:15 PM

ive been waiting since Monday still nothing. This is what looks to be their standard response

Dear client,

We regret to inform you there is a delay in the processing of your last Bitpay withdrawal due to unforeseen technical issues.

Our Payments Department is working on a solution and we hope you will receive the funds soon.

Unfortunately we are not able to provide you with any approximate time frame.

We deeply apologize for the inconvenience caused and thank you for your patience.

Customer Service Department / Pinnacle
customerservice@pinnacle.com
www.pinnacle.com

**icon** · 01-04-19, 02:20 PM

Originally posted by ronald

Anyone else experiencing delays lately with Bitcoin payouts?

I hear you pal, not having any issues as I gave up on bitcoin - don't really need it anymore as all my Pinny payouts are either through "instant banking" or "iDebit" as both methods deposit directly to my Canadain bank acct with either no fees or a $2 fee for iDebit.

Bitcoin has run its course for me. The fees/spreads to buy and sell are atrocious compared to my other methods and in the long run those expenses add up.

I'm sure you will receive your payout soon. Did you email Pinny and ask about your situation?

**Nilsli** · 01-04-19, 05:30 PM

double

**Nilsli** · 01-04-19, 05:31 PM

Not a good sign. Pinnacle used to have the fastest payouts in the industry...

**tradeout** · 01-04-19, 07:15 PM

Originally posted by Nilsli

Not a good sign. Pinnacle used to have the fastest payouts in the industry...

They still pay fast via skrill or neteller

**ronald** · 01-04-19, 07:20 PM

Originally posted by tradeout

They still pay fast via skrill or neteller

Yes. Other methods are still very fast and for large sums.

Hopefully they get their Bitcoin issues resolved soon (I suppose these things can happen when you're at the mercy of a third party processor).

**floki** · 02-07-19, 07:40 PM

is pinnacle delaying bitcoin payouts this week?
seems they are

**Optional** · 02-07-19, 07:44 PM

Originally posted by floki

is pinnacle delaying bitcoin payouts this week?
seems they are

Have not heard of any issues for the last few weeks.

**Limited** · 02-07-19, 07:52 PM

BTC will stay, hope just that PIN increases the limits on BTC transactions.

**Haute-Savoie** · 02-20-19, 02:20 AM

Originally posted by Nilsli

Not a good sign. Pinnacle used to have the fastest payouts in the industry...

Agreed! Pinny is making my life miserable reversing almost of my withdrawal requests for no reason except they want me to lose the money, as they always refund the money back into the Pinny account instead of processing the withdrawal again. I have had 12 withdrawal requests over the last few weeks and all have been reversed. They are running out of excuses. First one was that my bank refused three wire transfers which was a lie of course confirmed by my bank. There other excuses was it was Citadel's fault, or these was a technical issue, or they dont even give you a reason and just say it has been reversed. You can ask and Pinny will not even reply with an answer. Where there is smoke there is Fire! Be Warned!