I got screwed in a live bet I made yesterday Can someone tell me if this is acceptable? I live bet sporivo luqueno + 0.5 for -250 during the second half they were winning 1-0 . The final score was 1-1. It was graded a loss.
here is the response I got from pinnacles customer service which by the way took over 14 hours to respond.
Please be informed that your wager ticket 906258830 was graded correctly as a loss.
Please note that when grading Live Soccer handicap wagers, any goals/corners already scored are NOT included.
Wagers will be settled based on the goals/corners from the time the wager is placed until the end of regulation time only.
Your wager was accepted when the score was at 1-0, so it means at that moment the score started at 0-0 again.
*
Then the score after your wager was accepted until the end of the game, the score was Sportivo Luqueno (n) vs. 3 De Febrero: 0-1
For this reason, your handicap Live betting on*Luqueno (n) - LIVE! ½* was graded a loss because 0+0.5 goal is less than 1 goal by*3 De Febrero.
We hope this information is to clarify.
here is the response I got from pinnacles customer service which by the way took over 14 hours to respond.
Please be informed that your wager ticket 906258830 was graded correctly as a loss.
Please note that when grading Live Soccer handicap wagers, any goals/corners already scored are NOT included.
Wagers will be settled based on the goals/corners from the time the wager is placed until the end of regulation time only.
Your wager was accepted when the score was at 1-0, so it means at that moment the score started at 0-0 again.
*
Then the score after your wager was accepted until the end of the game, the score was Sportivo Luqueno (n) vs. 3 De Febrero: 0-1
For this reason, your handicap Live betting on*Luqueno (n) - LIVE! ½* was graded a loss because 0+0.5 goal is less than 1 goal by*3 De Febrero.
We hope this information is to clarify.
