SBR: Payout complaints

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  • Chris S775
    SBR Rookie
    • 06-02-06
    • 12

    #1
    SBR: Payout complaints
    Edit by SBR: We can't locate any correspondence from your registered email. We've sent an email to your registered email.

    Anyone having any luck with the SBR team getting back to you with payout complaints? I've tried following up several times on a complaint I filed in May and still have not heard back.
    Last edited by SBR Forum; 09-06-18, 01:38 PM. Reason: added reply
  • shari91
    BARRELED IN @ SBR!
    • 02-23-10
    • 32661

    #2
    A lot of the team are just arriving back from the Bash yesterday and today so if emails haven't worked and you've gone into live chat in the daytime in Costa Rica, try submitting another complaint with the form http://www.sportsbookreview.com/sportsbook-complaint/
    Comment
    • pipin17
      SBR Rookie
      • 08-07-18
      • 7

      #3
      Edit by SBR: It looks like one of our analysts was in touch with you previously. We've asked for you to be given an update.

      I imagine they got a lot of this complaints and it takes time. For the recored I am waiting 1 month now, book is rated C+
      Last edited by SBR Forum; 09-06-18, 01:34 PM. Reason: added reply
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      • kovok
        SBR Rookie
        • 05-13-18
        • 13

        #4
        I also filed my complaint in May (repeated in July) and still have not heard back.
        Comment
        • GradyFuson
          SBR High Roller
          • 06-03-17
          • 218

          #5
          Not a good sign
          Comment
          • SBR Drew
            SBR Hall of Famer
            • 01-08-18
            • 7351

            #6
            Guys we are doing our best to handle each and every complaint. As mentioned above any chance you can re-sumbit the complaint form?
            Comment
            • GradyFuson
              SBR High Roller
              • 06-03-17
              • 218

              #7
              Originally posted by SBR Drew
              Guys we are doing our best to handle each and every complaint. As mentioned above any chance you can re-sumbit the complaint form?
              Why would you want him to re-submit it? He's submitted it twice already.
              Comment
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