bet365.com frozen account help

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  • bwinapati
    SBR Rookie
    • 02-06-13
    • 48

    #1
    bet365.com frozen account help
    i have problem with bet365.com from cyprus.
    i have make also a complaint here http://www.sportsbookreview.com/sportsbook-complaint/ but i dont have take response.
    please help me here they have close my account 4240 euro. i have sent driver license,id,selfie id,pvc code and them say account will be frozen.
    what i must to take my money?
  • Optional
    Administrator
    • 06-10-10
    • 61423

    #2
    WHat reason did they give to you?

    Did they refund your deposit or take your entire balance?
    .
    Comment
    • Gaze73
      SBR MVP
      • 01-27-14
      • 3291

      #3
      Probably your fault. Arbing? Multi account? Bonus abuse?
      Comment
      • SBR Drew
        SBR Hall of Famer
        • 01-08-18
        • 7351

        #4
        We will be looking into this once we receive the complaint.
        Comment
        • bwinapati
          SBR Rookie
          • 02-06-13
          • 48

          #5
          Originally posted by Optional
          WHat reason did they give to you?

          Did they refund your deposit or take your entire balance?
          nothing them refund at me. simple say frozen account.
          im not make any arbing or another profesional bet player.

          please i need your help here
          Comment
          • cashin81
            SBR Posting Legend
            • 09-10-14
            • 12946

            #6
            Originally posted by bwinapati
            nothing them refund at me. simple say frozen account.
            im not make any arbing or another profesional bet player.

            please i need your help here
            Im guessing deposit method rather than what you bet on..

            why dont you just phone them?

            did you bet cyprus football? Those "friendlies" they have been playing?
            Comment
            • lonnie55
              SBR MVP
              • 04-08-16
              • 2689

              #7
              @bwinapati, would you like to share your betting history?
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 61423

                #8
                Originally posted by bwinapati
                nothing them refund at me. simple say frozen account.
                im not make any arbing or another profesional bet player.

                please i need your help here
                It sounds like your account is just under review.

                How long has it been frozen?

                Hopefully your dispute agent can confirm the situation for you at least.
                .
                Comment
                • bwinapati
                  SBR Rookie
                  • 02-06-13
                  • 48

                  #9
                  Originally posted by Optional
                  It sounds like your account is just under review.

                  How long has it been frozen?

                  Hopefully your dispute agent can confirm the situation for you at least.
                  is about 5 month at least closed. and decision of frozen account before 1 month.
                  no i dont have play any cyprus football. have play only basket ncaa nba.
                  i dont have access at my account to share bets.
                  my economic situation is not good and bet365 not pay my money. please im need a help to get my money back
                  Comment
                  • bwinapati
                    SBR Rookie
                    • 02-06-13
                    • 48

                    #10
                    any help here please
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 61423

                      #11
                      Originally posted by bwinapati
                      is about 5 month at least closed. and decision of frozen account before 1 month.
                      no i dont have play any cyprus football. have play only basket ncaa nba.
                      i dont have access at my account to share bets.
                      my economic situation is not good and bet365 not pay my money. please im need a help to get my money back
                      What happened immediately before they froze your account?

                      Were you going through identity or KYC checks?
                      .
                      Comment
                      • jjgold
                        SBR Aristocracy
                        • 07-20-05
                        • 388179

                        #12
                        I don’t think bet365 is needed anymore

                        Lots of solid books live betting
                        Comment
                        • bwinapati
                          SBR Rookie
                          • 02-06-13
                          • 48

                          #13
                          they have request another documents. driver licenses and selfie.
                          i have sent them.
                          after want pvc. have sent them.
                          after the documents noterised . have sent them.
                          finally them decision to keep closed my account and the amount frozen.
                          give here any help please
                          Comment
                          • moojoo
                            SBR Wise Guy
                            • 09-02-16
                            • 938

                            #14
                            If they did that and didnt pay you remaining of your funds,or at least give back your deposits,then im 100% sure you did some scam. Multi accounting...
                            Comment
                            • bwinapati
                              SBR Rookie
                              • 02-06-13
                              • 48

                              #15
                              Originally posted by moojoo
                              If they did that and didnt pay you remaining of your funds,or at least give back your deposits,then im 100% sure you did some scam. Multi accounting...
                              i dont have do nothing of this. is first time have account at any bet company.
                              Comment
                              • lonnie55
                                SBR MVP
                                • 04-08-16
                                • 2689

                                #16
                                Originally posted by bwinapati
                                i dont have do nothing of this. is first time have account at any bet company.
                                First time account of your friend for sure.

                                It makes you look even more suspicious when mentioning that it is your first betting account ever. How do you know about multiple-accounting and that it can cause troubles then? Or why did you actually mention it?
                                Comment
                                • lonnie55
                                  SBR MVP
                                  • 04-08-16
                                  • 2689

                                  #17
                                  Originally posted by bwinapati
                                  i dont have do nothing of this. is first time have account at any bet company.


                                  Originally posted by bwinapati

                                  bet365 have limited me and im search for another bet choice site
                                  give your help here please

                                  Originally posted by bwinapati
                                  which vpn service are you use?

                                  Originally posted by bwinapati
                                  yesterday have open a account at bwin. have send the drive license from yesterday.

                                  i play normally until before 10 min, at live section show me the message my account is closed.

                                  i go at my account and see all my bets cancelled. see balance of acc 299.59 euro(deposit 300 eurw).
                                  Sorry, but how insolent can someone possibly be?

                                  Thanks for stealing our time. You got caught. Live with the consequences.
                                  Comment
                                  • ADR51
                                    SBR Sharp
                                    • 05-15-11
                                    • 428

                                    #18
                                    Busted!!!!
                                    Gtfo
                                    Comment
                                    • bwinapati
                                      SBR Rookie
                                      • 02-06-13
                                      • 48

                                      #19
                                      the account is of my wife.
                                      is first time her of betting world.
                                      them play from new pc and new ip(home changed)
                                      im not pinocio here but if cant help here about bet365 to get my fund back is not neccesary to do lawer of bet365.com guys
                                      Comment
                                      • Alfie White
                                        SBR Wise Guy
                                        • 09-02-17
                                        • 684

                                        #20
                                        So you did abuse then
                                        Comment
                                        • bwinapati
                                          SBR Rookie
                                          • 02-06-13
                                          • 48

                                          #21
                                          hey are you joking??
                                          if cant help is simply to not speak.
                                          Comment
                                          • dealer wins
                                            SBR Wise Guy
                                            • 02-03-09
                                            • 816

                                            #22
                                            Well and truly busted, no one is gonna believe a word of what you say now lol
                                            Comment
                                            • bwinapati
                                              SBR Rookie
                                              • 02-06-13
                                              • 48

                                              #23
                                              Originally posted by dealer wins
                                              Well and truly busted, no one is gonna believe a word of what you say now lol
                                              are you serious???
                                              do you want email to see by yourself?
                                              im not children to joke here.

                                              so what can i must do to take my money??
                                              Comment
                                              • Alfie White
                                                SBR Wise Guy
                                                • 09-02-17
                                                • 684

                                                #24
                                                You? Didn't your wife create the account with bet365? Where is your POA?
                                                Comment
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