5Dimes email: Password was changed yesterday

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • sweep
    SBR Posting Legend
    • 10-09-10
    • 16753

    #1
    5Dimes email: Password was changed yesterday
    Got this email from 5dimes....apparently my password was changed yesterday afternoon. I have not deposited or logged in in over 5 years Anyone else receive an email like this?




    Your 5Dimes password was changed on Tuesday, Jul 17 2018 3:11PM.

    If this password change was not performed by you (the account holder), please contact Customer Support via Live Help. Members are solely responsible for their account transactions and should keep their account information confidential. Should a member give away, share, or lose his or her account number and/or password, 5Dimes will not be held liable for any claims regarding that account. In order to receive Live Assistance through phone, email or Live Help, you must provide your account number and password to the Customer Service or Wagering Representative. Keep in mind that the password needs to be provided if the information you are requesting requires specifics pertaining to your account only. Please take in consideration that passwords with offensive or pejorative terms will automatically ban your account from live assistance.

    Thank you for choosing 5Dimes
  • Optional
    Administrator
    • 06-10-10
    • 61396

    #2
    Did you contact them?

    They have just reset all accounts to make us change password and create a PIN in the last 24 hours.

    It might be just due to that. Let us know if you do and find out please?
    .
    Comment
    • sweep
      SBR Posting Legend
      • 10-09-10
      • 16753

      #3
      Originally posted by Optional
      Did you contact them?

      They have just reset all accounts to make us change password and create a PIN in the last 24 hours.

      It might be just due to that. Let us know if you do and find out please?
      waiting on the login recovery email....will report back
      Comment
      • sweep
        SBR Posting Legend
        • 10-09-10
        • 16753

        #4
        looks like just some new security measures....Kendary was very helpful on chat, unfortunately they do not have any bonuses going right now or i would have made a deposit
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388179

          #5
          good security measure
          Comment
          • hehfest
            SBR Hall of Famer
            • 09-28-08
            • 7934

            #6
            I was logging in there a lot to compare lines while having a 0 balance and they blocked my account. I can't even login. I contacted them and they told me I had to speak to a certain person in live chat ONLY. Then, that certain person never was there but eventually another person (manager) discussed this with me. They asked me to deposit $$$ in order to use the account or be able to login. I thought this person said they would remove the block anyway, but they did not because I still can't login. This is ridiculous. I'm shocked they would lock me out because of this. After all the $$ they made from me over the years....goodnight. I'm all done @ 5dimes.

            Was I costing them $$$ for bandwidth or something? This is beyond ridiculous really.....
            Last edited by hehfest; 07-20-18, 09:47 AM.
            Comment
            • Easy-Rider 66
              BARRELED IN @ SBR!
              • 02-14-12
              • 36098

              #7
              Originally posted by hehfest
              I was logging in there a lot to compare lines while having a 0 balance and they blocked my account. I can't even login. I contacted them and they told me I had to speak to a certain person in live chat ONLY. Then, that certain person never was there but eventually another person (manager) discussed this with me. They asked me to deposit $$$ in order to use the account or be able to login. I thought this person said they would remove the block anyway, but they did not because I still can't login. This is ridiculous. I'm shocked they would lock me out because of this. After all the $$ they made from me over the years....goodnight. I'm all done @ 5dimes.

              Was I costing them $$$ for bandwidth or something? This is beyond ridiculous really.....
              Yeah same thing here. Also got the email Sweep did. Emailed them back asked them to shut down the account. Have not heard back.
              Comment
              • cyclingbettor
                SBR Sharp
                • 08-26-15
                • 497

                #8
                Am I the only one who can't login to the dynamic lines page after this security update? I can login to the main web page ok, but the login always fails if I am on the dynamic lines page.
                Comment
                • newton0038
                  SBR MVP
                  • 03-07-07
                  • 2387

                  #9
                  I got the same email. Spooked me as my credit card numbers have alweays been poached there. The way they worded it was what got me, so I contacted them and they said it was a security change. All good
                  Comment
                  • relaaxx
                    SBR MVP
                    • 06-15-06
                    • 3281

                    #10
                    Originally posted by cyclingbettor
                    Am I the only one who can't login to the dynamic lines page after this security update? I can login to the main web page ok, but the login always fails if I am on the dynamic lines page.
                    no problem here. using chrome
                    Comment
                    • vitalogist
                      SBR MVP
                      • 11-11-08
                      • 2820

                      #11
                      Same thing happened to me. In live chat now, will update when resolved.
                      Comment
                      • vitalogist
                        SBR MVP
                        • 11-11-08
                        • 2820

                        #12
                        Originally posted by vitalogist
                        Same thing happened to me. In live chat now, will update when resolved.
                        Got bounced out of live chat, after the rep told me to login to the account again. Still can't login. Guess I'm done there for a while. Any recommendations for a new book to try out with a reasonable bonus?
                        Comment
                        • reigle9
                          SBR Posting Legend
                          • 10-25-07
                          • 17879

                          #13
                          Haven't been able to log-in. Guess I better get on this.
                          Comment
                          • reigle9
                            SBR Posting Legend
                            • 10-25-07
                            • 17879

                            #14
                            total process took since my last post
                            Comment
                            • SilverSpoon111
                              SBR Wise Guy
                              • 07-20-18
                              • 545

                              #15
                              Happen to me on Bovada today got an email to call them my account was disabled apparently someone tried making a BTC withdraw on my account and didnt no my mothers maiden name so it got declined glad they have good security measures that prevent this when something don't look right.
                              Comment
                              • reigle9
                                SBR Posting Legend
                                • 10-25-07
                                • 17879

                                #16
                                i think something happened with internet security recently and companies are afraid to admit it cause they think it's only them

                                my ebay account got screwed up the same day as 5d and also a drunken random sex "dating" site did the same thing
                                Comment
                                • icon
                                  SBR MVP
                                  • 01-09-18
                                  • 3435

                                  #17
                                  Updated at 5Dimes no problem.

                                  Good for them doing this.
                                  Comment
                                  SBR Contests
                                  Collapse
                                  Top-Rated US Sportsbooks
                                  Collapse
                                  Working...