Hello everyone,
I am new to this forum and this is my first time to post here. I am currently having a problem with MYBET sportsbook because they keep on cancelling my withdrawal. My account was already verified and i made my first withdrawal of 800 euro last week and after a few days, i asked them why i haven't receive my money since skrill widrawal's processing time is less than 24 hrs only. The agent said there's an ongoing standard securty check and i will receive my money when it is done. So i always keep on making a follow up everyday and they always say the same thing. Then they cancelled my first withdrawal and returned my money to my MYBET account yesterday. Also they limit me to 5euro per bet.
So last night, i decided to withdraw all my 1582 euro balance in my account since there's no sense of placing a bet if my limit is only 5 euro. Today when i opened my account they returned the balance again and cancelled my withdrawal again. So i asked the agent on live chat why they cancelled it again, and she said that currently, there's a standard security check. Wow! Everyday since i made my first withdrawal, all their agents keep on saying the same exact thing. "THERE'S A STANDARD SECURITY CHECK" and once it is done you will get your withdrawal. But she also said that there is "NO TIME FRAME for that security check. So what does she means? Their security check can take like a month or a year since there's no time frame so they have a reason not to pay me?
It's been 7 days now and their standard security check is not yet done? I don't know if this is just a delaying tactics or it is normal for them to do this to their customers so they won't have to pay their winnings. Does anyone here having the exact same problem with them lately? Is MYBET a SCAM SPORTSBOOK???
I have all the screenshots of my conversations with them but i don't how to post it here. I would really appreciate everyone's suggestion or help here.
Thank you so much. Godbless everyone!
I am new to this forum and this is my first time to post here. I am currently having a problem with MYBET sportsbook because they keep on cancelling my withdrawal. My account was already verified and i made my first withdrawal of 800 euro last week and after a few days, i asked them why i haven't receive my money since skrill widrawal's processing time is less than 24 hrs only. The agent said there's an ongoing standard securty check and i will receive my money when it is done. So i always keep on making a follow up everyday and they always say the same thing. Then they cancelled my first withdrawal and returned my money to my MYBET account yesterday. Also they limit me to 5euro per bet.
So last night, i decided to withdraw all my 1582 euro balance in my account since there's no sense of placing a bet if my limit is only 5 euro. Today when i opened my account they returned the balance again and cancelled my withdrawal again. So i asked the agent on live chat why they cancelled it again, and she said that currently, there's a standard security check. Wow! Everyday since i made my first withdrawal, all their agents keep on saying the same exact thing. "THERE'S A STANDARD SECURITY CHECK" and once it is done you will get your withdrawal. But she also said that there is "NO TIME FRAME for that security check. So what does she means? Their security check can take like a month or a year since there's no time frame so they have a reason not to pay me?
It's been 7 days now and their standard security check is not yet done? I don't know if this is just a delaying tactics or it is normal for them to do this to their customers so they won't have to pay their winnings. Does anyone here having the exact same problem with them lately? Is MYBET a SCAM SPORTSBOOK???
I have all the screenshots of my conversations with them but i don't how to post it here. I would really appreciate everyone's suggestion or help here.
Thank you so much. Godbless everyone!
