Babibet blocked my account without reason

[Ergin10]

Hello ,

Please be aware from BABIBET account company . My last experience in babibet account was very awful. I registered on 14 January 2018 and I continued betting like all the players do. Everything was going good. I lost money and I also won. My last bet was on 6 May 2018 and I actually won including here the 3 times roll over of the deposit. On 7 May 2018 I requested my withdraw of 5634 EURO. They requested a document from me in order to fully verify my account, which was a notarized copy of my ID. I provided them the document. After that they emailed me that my account is under review. During this period they didnt answer me via chat and also what is the most important they didnt reply my emails. I was worried cause they didint inform me about nothing. No replies , they avoided my live chats. This behavior was unacceptable. I started contacting the gambling authorities about my problem. And today on 12 June 2018 babibet support contacted me via email when they stated that my account was closed due to duplication accounts. Also saying that my IP address was used by another player with babibet account. They decided to send me back only the amount which I deposit and took all my profits.

[bounty]

You are not alone with this. Here are also second babibet topic.

They told me exactly the same reason why my account was closed.

Edit: sorry is not exactly same reason. They told me, some other babibet account was use same IP what i have use.

[Ergin10]

Hello ,
Did you try to make a compliance about this cause I dont know what should I do in this case ?

[Silve99]

Im in the exact same situation,i contacted everybody possible and still no progres with them,they just refuse to show any proof of illegal activity,and just stole my money

[bounty]

Hello ,
Did you try to make a compliance about this cause I dont know what should I do in this case ?

Yes i make. Now they have paid me 900 euro but i have still over 1000 euro but they don't respond my emails..

[Optional]

Have you three all submitted Sportsbook Complaints yet?

[Silve99]

Have you three all submitted Sportsbook Complaints yet?

Yes i did,but there is no reply from your side.

[Optional]

Yes i did,but there is no reply from your side.

I see your reports mentioned on the SBR News Wire, so if you have not heard from an agent yet, you will soon.

You should have received a conformation email with a copy of your report after submitting. Reply to that and ask for an update.