Intertops btc payout now on 14th day and counting

[jayjuan]

I recently (Dec. 4th) requested a $2500 btc payment. After standard 48 hours, the bitcoin payment transaction was posted, but with a bitcoin transaction fee that was too low to ever be processed, especially based on current bitcoin transaction fees. After waiting 3 days, I contacted them, was told because it was the weekend, the payout department was closed and that they would contact me on Monday Dec. 11th. After Dec. 11th had passed, and no response ever came from them, I contacted them again the next day, and was told to wait an additional 24-48 hours. So I waited again, and contacted them Friday Dec. 15th, in the morning at which time, the rep said, again to wait until Monday when payout department would be back. ( I guess the payout department must be somewhere in Australia? since they don't ever seem to be in when I contact them on Fridays)I waited and was told on Monday to wait another 24-48 hours. At this point, it confirmed my feeling that these guys were just dragging their feet. I asked if it was possible to request to cancel the bitcoin transaction, since it was still sitting there unconfirmed 12 days later, and maybe change it to a check payment, if possible. Rep said he/she couldn't do that and was told to wait, yet again. It is now Dec. 20th, 14 days after the bitcoin transaction was created, and it still sits unconfirmed on the network. Everytime I contact intertops, their only response is wait, and they are doing 'something' but can't tell me what it is. If I wanted to wait this long, I could've gone with a check payout and gladly paid the $50 service fee, rather than sit here in the limbo with an unconfirmed transaction that's going no where. I know the bitcoin network is congested but they sure didn't have a problem posting my deposit within an hour when I sent it to them just couple days before Dec. 4th.

Has anyone had to wait this long for a bitcoin payment to be confirmed? At this point, I've filed a complaint with SBR and am waiting for a response from either SBR or Intertops that's anything but 'wait'

Oh, and as proof, here is the btc transaction ID

2e000837472c3eb76d2a3f933c6c219782a23b82 dfeced6cea5c24ef81964cb3

sitting there still unconfirmed at 14+ days and counting....

[littlekona]

Hey, I know its frustrating but they have a valid excuse here as the blockchain in just a congested mess and many many peeps are in same situation as you....All you can do is sit and wait for it to conform and or get returned they just cant cancel it....Drop it into a accelerator and see if that helps too... BTW the trans ID u posted is not valid...post the correct one and I will try to get it into the viabtc accelerator later but no guarantee as its been backed up too..

[Waterstpub87]

I read somewhere you could do what called a parent child transaction.

Your transaction is currently stuck because of the low fee. If you were to take the bitcoins you have and send them somewhere with a super high fee, miners might confirm your older transaction to unlock your new transaction with the high fee.

Something to look into. Its going to be pretty expensive though.

[jayjuan]

Yea... I know it's congested, but I read on the forum here about how heritage and other books are paying out in btc in much less times as recent as few days ago which just makes me even more frustrated as to why intertops can't do that.

And heres the url for the transaction

https://blockchain.info/tx/2e000837472c3eb76d2a3f933c6c219782a23b82dfeced6cea5c24ef81964cb3

I'm starting to get more frustrated now, cuz after you mentioned the tx I'd is not valid, I tried running it at a few other blockchain explorer sites and seems blockchain.info is the only one that's even showing up. I dunno if that's because of intertops' processor not broadcasting the transaction properly or not.

As for accelerators, I tried to do so, but as you said, the tx ID is having issues and will not let me do so. I'm literally copy/paste'ing the tx ID from that page, and so don't think it's a typo error on my part.

And ugh... intertops latest response is yet again wait...

[jayjuan]

Hey, I know its frustrating but they have a valid excuse here as the blockchain in just a congested mess and many many peeps are in same situation as you....All you can do is sit and wait for it to conform and or get returned they just cant cancel it....Drop it into a accelerator and see if that helps too... BTW the trans ID u posted is not valid...post the correct one and I will try to get it into the viabtc accelerator later but no guarantee as its been backed up too..

Thanks littlekona, I posted the url of the transaction from blockchain.info on an earlier response. I tried to use viabtc, but wasn't able to request one after registering on their site. It said my valid attempt was 0 or something similar. If you have valid attempts to spare, I would appreciate it.

[Optional]

Oh, and as proof, here is the btc transaction ID

2e000837472c3eb76d2a3f933c6c219782a23b82 dfeced6cea5c24ef81964cb3

sitting there still unconfirmed at 14+ days and counting....

That proves Intertops sent it. Not that they are doing anything wrong

because of intertops' processor not broadcasting the transaction properly or not.

As for accelerators, I tried to do so, but as you said, the tx ID is having issues and will not let me do so. I'm literally copy/paste'ing the tx ID from that page, and so don't think it's a typo error on my part.

And ugh... intertops latest response is yet again wait...

There really isn't much more they can tell you.


The best thing you can do is persevere with the viabtc accelerator at the top of each hour until you get in. Or go and pay one of the other accelerators that people have recommended

No one has to "register" or "has spare attempts" to share at viabtc btw. It's first come first served.

But maybe just go and pay one of the other services if you can't work it out.

[littlekona]

I dropped it into blockonmics to see details and it gave me this:
Transaction 2e000837472c3eb76d2a3f933c6c219782a23b82 dfeced6cea5c24ef81964cb3 not found (Maybe tx fees is too low). Please try after some time. I have never seen that message before...
the fee is 81.235 sat which in normal times would be ok but look at this https://bitcoinfees.earn.com/ Its absolute madness...
I have found a new Antpool Accelerator that has had decent reviews and I will enter it in there in the mean time try viabtc every hour

[Optional]

That's generous of you to go to all that effort for someone who could not even be bothered reading the error message at Viabtc Kona. Save your time for someone more deserving I'd say.

[littlekona]

That's generous of you to go to all that effort for someone who could not even be bothered reading the error message at Viabtc Kona. Save your time for someone more deserving I'd say.

nay ill help i myself am waiting all morning for a conformation so I have not been able to wager on any UK races ......check this one out optional you have to register but has good reviews https://www.antpool.com/user/priorit...vePrioritiseTx

[Optional]

nay ill help i myself am waiting all morning for a conformation so I have not been able to wager on any UK races ......check this one out optional you have to register but has good reviews https://www.antpool.com/user/priorit...vePrioritiseTx

A simple re-broadcast might be enough to get this moving come to think.

If some blockchain explorer sites do not see the transaction whilst others do, it means nodes are starting to "forget" it.

I'd try a ReBroadcast if I was the OP.

[OVAKUL]

What a mess! Checks will soon be cheaper than a bitcoin transfer.

[rangerz2478]

Never had one take 14 days but intertops is notorious for underpaying the fees resulting in long unconfirmed times. Used many books for btc payouts and the longest unconfirmed ones all come from intertops, regardless of times of high/low volume on the network. Have had a couple of my own threads about this. To OP: what is the value you received at time of transaction? My last few have all been a good amount under the 2500. This is typical across all books but my last one from intertops was 5% off. (not typical) $2377 when received and they wouldnt do anything about it.

[littlekona]

Yea that’s the thing with the network mess if it’s a nice withdrawl 14 days ago btc was 19k ish now lucky if 15k....I liked btc much better when it was 400 and just a vessel for deposits and withdrawals

[rangerz2478]

Yea that’s the thing with the network mess if it’s a nice withdrawl 14 days ago btc was 19k ish now lucky if 15k....I liked btc much better when it was 400 and just a vessel for deposits and withdrawals

My issue was the fact it was $2377 the SECOND they sent it in my case (on blockchain) That’s 100% on intertops. But for OP, this unconfirmed mess is a shame with the drop.

[cyclingbettor]

Will the transaction eventually get cancelled?

[Optional]

Will the transaction eventually get cancelled?

What happens is that nodes start "forgetting it" after 72 hours and once all nodes your wallet communicates with have dropped it, it comes back available to you. 4 or 5 days sound about normal from poster reports. But really, not many don't go through.

BUT, some wallets auto-rebroadcast transactions daily until picked up, which stops the nodes forgetting it.

If that is what Intertops wallet does then it will eventually get picked up as the fee is not too low to prevent that, but impossible to know when.

As it's been sitting in the mempool for 14 days someone must have rebroadcasted it, so I'm guessing that's their wallet.

[cyclingbettor]

Given the way the bitcoin price has been dropping, it seems like it would be better for the customer if it got cancelled. Otherwise they could get shortchanged pretty drastically when a transaction takes a long time to get confirmed...

[cyclingbettor]

Is the sender (the sportsbook) in control of the fee, or is that somehow specified by the receiver?

[rangerz2478]

Is the sender (the sportsbook) in control of the fee, or is that somehow specified by the receiver?

Sender.

[cyclingbettor]

So, if the sportsbook doesn't do a very good job of ensuring that the transaction is confirmed in a timely fashion, and, say, the price of bitcoin nosedives, the player is left receiving an amount significantly less than what they withdrew? That sucks. Now, if we're talking a matter of a few hours, that's probably just part of the risk you take in using bitcoin. When it becomes a matter of days, or weeks, though, that seems pretty lame. I wonder if the sportsbooks will take some responsibility in those situations, since they're the ones in charge of the transaction, or will the players be left holding the bag?

[cyclingbettor]

Hopefully the price of bitcoin rebounds and all of that is moot.

[Optional]

Hopefully the price of bitcoin rebounds and all of that is moot.

The price was in the $11,000s when he made the withdraw. So he's still ahead right now.

If I was running the book I'd still be throwing him a freeplay though, after this much delay.