BetDSI Payout Issue

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  • psiman
    SBR Rookie
    • 09-25-17
    • 34

    #1
    BetDSI Payout Issue
    Hey, guys.

    Well, I'm not sure how to address this to the forum, but BetDSI is giving me bitcoin payout issues.

    I've met my rollover. I'm at 21x's. And I get errors/block on bitcoin payout screen saying 'No eWallet payout methods available', etc.

    I've discussed this with them last night on support chat - twice. The first reason was to wait 60-90 min. The second solution was to attempt the next morning, today, after 7am est ... because they were closing. ??? Well, I had an obvious feeling that attempting the next morning wouldn't suffice. Yep.

    I've attempted to email them, but it seems they the SEND button is missing. LOL I can't find it anymore. I dunno if it's just me. Annnnnd ... I attempted to call. Guess what. Out of service at this time ... Pluuuus ... The support chat won't work for me anymore. Ha.

    Are they having a tech disaster or avoiding me? It's seems to me that they are both avoiding me and having some tech probs. I dunno. I was thinking about reaching out to OSGA but figured SBR might be able to help first. And, yes, I have print screens showing the cashier errors, rollout, etc.

    Any advise? Can the big guys at SBR help as well?

    Thanks!
    Last edited by psiman; 11-13-17, 11:42 AM.
  • SBR Tracy
    SBR Sharp
    • 08-15-17
    • 319

    #2
    Hello psiman, you may use this complaint form https://www.sportsbookreview.com/sportsbook-complaint/ and someone will contact you in the next couple of days, normally 1-3 business days for any possible updates.
    Comment
    • ChuckyTheGoat
      BARRELED IN @ SBR!
      • 04-04-11
      • 37286

      #3
      These guys are solid as a rock. They're not dodging you.

      Maybe a tech issue, that u can clear up.
      Where's the fuckin power box, Carol?
      Comment
      • psiman
        SBR Rookie
        • 09-25-17
        • 34

        #4
        Thanks, Tracy. I apologize for my ignorance.
        Comment
        • SBR Tracy
          SBR Sharp
          • 08-15-17
          • 319

          #5
          Originally posted by psiman
          Thanks, Tracy. I apologize for my ignorance.
          You're welcome and no need to apologize psiman, I'm only providing you the first step you need to do so we can take a look on your complaints.
          Comment
          • KS1986
            SBR Wise Guy
            • 05-20-17
            • 558

            #6
            Originally posted by ChuckyTheGoat
            These guys are solid as a rock. They're not dodging you.

            Maybe a tech issue, that u can clear up.
            Agreed, I always get withdrawals in 24 hrs or less. Their new software is really buggy so probably just a software issue.
            Comment
            • psiman
              SBR Rookie
              • 09-25-17
              • 34

              #7
              I dunno. I just got 2 time table excuses when the rollout was already met 2 days ago. Now, there's no way to contact them. One can be singled out esp when cashing out after reaching rollover and profiting a few t's including the freebies. These so-called tech issues are not just buggy but are horrible. I'm a tech myself yet not a super wiz. BetDSI having phone, payout, email, chat issues ...

              I've never seen a website/company with that many tech issues when dealing with millions/yr. If there has been, then I guess BetDSI has joined the club. Just not acceptable when dealing with people's money imo.

              Maybe it's just me. I dunno.

              ~ Shrugs
              Last edited by psiman; 11-13-17, 01:18 PM.
              Comment
              • psiman
                SBR Rookie
                • 09-25-17
                • 34

                #8
                Cashed out! Thanks guys for the encouragement. Next time ... I just need to wait. But waiting almost 1-2 days is a lot for me.

                BOL
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61390

                  #9
                  Originally posted by psiman
                  Cashed out! Thanks guys for the encouragement. Next time ... I just need to wait. But waiting almost 1-2 days is a lot for me.

                  BOL

                  Good to hear

                  Thanks for updating the forum.
                  .
                  Comment
                  • jjgold
                    SBR Aristocracy
                    • 07-20-05
                    • 388179

                    #10
                    lol

                    this new gamblers clown

                    sweating payoutsfrom a top book
                    Comment
                    • GigaOuts
                      SBR Wise Guy
                      • 01-02-12
                      • 527

                      #11
                      I am glad you got paid. BetDSI using deception to get people to sign up. They have great odd for mma but once you login, the odd changes. If betDSI is honest the odd should the same if you login or not login, why better odd when you haven't login?
                      Comment
                      • scottgodson1985
                        SBR Sharp
                        • 11-17-12
                        • 347

                        #12
                        dsi sucks dont waste youre time, they limited me to 50 max bet,,, and i only bet avg 100-500 a game.
                        Comment
                        • Brooks
                          SBR Wise Guy
                          • 08-24-05
                          • 866

                          #13
                          how can anyone say dsi is still a top book. laughable
                          Comment
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