Edit by SBR: We have sent your complaint to BetOnline for review.
Now , i understand these guys are supposed to be legit well ..
On the 12th of June, I Sent through a payment of $400 USD via Western un to Betonline.ag following there 2 step process .
The process requires you to type in your amount + full name (step one) .
Send money to the representitive in either ********** , in my case I was told to send the money to ******* - ********* .
I went down to my nearest agent sent the money away then was given a******** which i confirmed with there team (step two).
I was told to wait 24 hours before collection would be made and my account would be credited.
So they got back to me with this email *****
I contacted them again saying how the money was definitely picked up . I confirmed with ** they said money was definitely accepted . Betonline.ag are trying to claim the money was returned however this is not possible with ** , once an agent has paid out the money you can no longer return it , with a quick check on their website using the tracking number you will notice the MTCN number has been picked up , meaning it was received . I just want either my money returned or credited to my account .
If someone could help out here , that'd be awesome .
Now , i understand these guys are supposed to be legit well ..
On the 12th of June, I Sent through a payment of $400 USD via Western un to Betonline.ag following there 2 step process .
The process requires you to type in your amount + full name (step one) .
Send money to the representitive in either ********** , in my case I was told to send the money to ******* - ********* .
I went down to my nearest agent sent the money away then was given a******** which i confirmed with there team (step two).
I was told to wait 24 hours before collection would be made and my account would be credited.
So they got back to me with this email *****
I contacted them again saying how the money was definitely picked up . I confirmed with ** they said money was definitely accepted . Betonline.ag are trying to claim the money was returned however this is not possible with ** , once an agent has paid out the money you can no longer return it , with a quick check on their website using the tracking number you will notice the MTCN number has been picked up , meaning it was received . I just want either my money returned or credited to my account .
If someone could help out here , that'd be awesome .