Payout issue betpop

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  • NewYork8585
    SBR Rookie
    • 05-27-17
    • 19

    #1
    Payout issue betpop
    Yes this is a legitimate payout issue. First and foremost, I've been using this sportsbook along with youwager for 10 years and have never had an issue, I've waited the appropriate amount of time before deciding to write this. On Wednesday I submitted a payout request for bitcoin which was supposed to be released Thursday 5/25 and showed up as paid on the site. Now I know that blockchain has been having some delays l, sometimes it can take up to 3 days for the funds to show up in your account; however, in this case they just never sent the funds and using the blockchain delay as an excuse. I have 4 payouts pending because their max payout via bitcoin is now only $1000 3x per week and will no longer allow a *********** if you deposited through bitcoin. For the last 3 days Doris their manager has been avoiding me like the plague always telling me to call back and she is busy. The last time I called the rep flat out said that she won't be able to talk to me today period. There is no pending transaction on blockchain to my bitcoin address, therefore they are lying. The CSRs are unfortunately not trained in bitcoins at all and keep saying to "call my wallet" we all know that that can't happen. Just to double check I sent $10 something from my blockchain to my mycelium wallet and it transferred in 5 minutes and the only transaction that shows to that particular address. Believe me, whether this is intentional or not, this is a red flag.
  • NewYork8585
    SBR Rookie
    • 05-27-17
    • 19

    #2
    This is the hash and bitcoin address, as you can see there was only 1 transaction for .0046 which is approximately $10 which was me testing it out.

    Address


    No. Transactions 1
    Total Received 0.0046626 BTC
    Final Balance 0.0046626 BTC
    Request Payment

    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61390

      #3
      If you would like to send in a sportsbook complaint form with your account details SBR may be able to find out more from management for you.
      .
      Comment
      • NewYork8585
        SBR Rookie
        • 05-27-17
        • 19

        #4
        Originally posted by Optional
        If you would like to send in a sportsbook complaint form with your account details SBR may be able to find out more from management for you.
        thanks optional I filed a complaint last night. I hate having to do this because they have been so good for so many years. I even told them if they are having cash flow issues I don't mind waiting, but they keep dodging me, which is concerning.
        Comment
        • JaimeMiro
          SBR MVP
          • 03-14-17
          • 2515

          #5
          Main issue during the past week has been the fluctuation of bitcoin as some bookies wanted to make a profit on the insane highs and waited to see how it plays out. Bitcoin seems to be stabilizing so things should be back to normal in the coming week and hopefully you get paid. I was afraid to cash-out as knew my bookie would prolly use that bitcoin delay excuse and still try to screw me over. You can update the thread and let us know if my prediction will be spot on. Good luck
          Comment
          • Brooks
            SBR Wise Guy
            • 08-24-05
            • 866

            #6
            sorry man, i havent received my youwager withdrawal either but its in the blockchain as unconfirmed. withdrew 1000 now sitting at 812. nice

            waiting two weeks for a wire from another book and customer service wont/cant help me (A book) and keep telling me to wait. also cant log into my skrill account and customer service doesnt know why

            sportsbooks have us by the balls compared to 10 years ago when it was the other way around

            i dread going onto live chat with some of these scumbag outfits that are rated so highly here

            fortunately i dont live in costa rica as i wouldnt stand for some of this shit and they would have to do it to me in person

            good luck to us all as i think we are going to need it
            Comment
            • NewYork8585
              SBR Rookie
              • 05-27-17
              • 19

              #7
              Originally posted by Brooks
              sorry man, i havent received my youwager withdrawal either but its in the blockchain as unconfirmed. withdrew 1000 now sitting at 812. nice

              waiting two weeks for a wire from another book and customer service wont/cant help me (A book) and keep telling me to wait. also cant log into my skrill account and customer service doesnt know why

              sportsbooks have us by the balls compared to 10 years ago when it was the other way around

              i dread going onto live chat with some of these scumbag outfits that are rated so highly here

              fortunately i dont live in costa rica as i wouldnt stand for some of this shit and they would have to do it to me in person

              good luck to us all as i think we are going to need it
              Good luck with yours as well! I don't even see my transaction on blockchain. They are lying. The worst thing is that I have 3 more 1000 payouts pending.
              Comment
              • themike78
                SBR MVP
                • 07-01-13
                • 4873

                #8
                Originally posted by NewYork8585
                Yes this is a legitimate payout issue. First and foremost, I've been using this sportsbook along with youwager for 10 years and have never had an issue, I've waited the appropriate amount of time before deciding to write this. On Wednesday I submitted a payout request for bitcoin which was supposed to be released Thursday 5/25 and showed up as paid on the site. Now I know that blockchain has been having some delays l, sometimes it can take up to 3 days for the funds to show up in your account; however, in this case they just never sent the funds and using the blockchain delay as an excuse. I have 4 payouts pending because their max payout via bitcoin is now only $1000 3x per week and will no longer allow a *********** if you deposited through bitcoin. For the last 3 days Doris their manager has been avoiding me like the plague always telling me to call back and she is busy. The last time I called the rep flat out said that she won't be able to talk to me today period. There is no pending transaction on blockchain to my bitcoin address, therefore they are lying. The CSRs are unfortunately not trained in bitcoins at all and keep saying to "call my wallet" we all know that that can't happen. Just to double check I sent $10 something from my blockchain to my mycelium wallet and it transferred in 5 minutes and the only transaction that shows to that particular address. Believe me, whether this is intentional or not, this is a red flag.
                They let me cashout other ways when I deposit with Bitcoin. Did this policy start yesterday or something?
                Comment
                • NewYork8585
                  SBR Rookie
                  • 05-27-17
                  • 19

                  #9
                  Pending $1,000Decrease Cancel Bitcoin this week
                  Pending $1,000Decrease Cancel Bitcoin this week
                  Ready To Process $1,000Decrease Cancel Bitcoin 5/27/2017
                  Paid $750 Bitcoin 1 day(s) ago

                  Payout Methods


                  This is what I'm dealing with. I have 3 more pendings and they didn't even pay the $750 yet
                  Comment
                  • NewYork8585
                    SBR Rookie
                    • 05-27-17
                    • 19

                    #10
                    Yup! Must of literature just started.. and also notice that all their payout options have decreased. You used to be able to cash out 9k-15k bitcoins 2x every 15 days or 3 3k bitcoins per week. Now the most you can get per week is 3k and I'm 3 separate payouts.
                    Comment
                    • NewYork8585
                      SBR Rookie
                      • 05-27-17
                      • 19

                      #11
                      Update.. I received the one that was scheduled for today but not yesterday's payout.
                      Comment
                      • bubba
                        SBR MVP
                        • 09-29-05
                        • 2432

                        #12
                        Im having a very similar issue.

                        First they changed there policy (overnight seemingly and not listed anywhere on there wesbite until a withdrawal is requested) that if your last deposit was with bitcoin u must withdraw via bitcoin. then after my payout was requested, they changed the rule that its 1000 max per bitcoin (instead of 15 i think. big change!!). After 2 normal 1000 payouts, my 3rd has been unconfirmed for over 48 hours now. I have never had this and dont know what to do. They say its just a slow network but i dunno. Betpop says just wait. Still 0 confirmations. I dont really understand bitcoin and I dont know what to do. Any advice is appreciated.
                        Comment
                        • bubba
                          SBR MVP
                          • 09-29-05
                          • 2432

                          #13
                          i havent filed a complaint yet or gone to forums (till i saw this thread) cause i know they are connected to youwager and i have used youwager for many years with no real issues. But these new payout policies and unresolved payout have added a ton of stress to my life
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 61390

                            #14
                            Originally posted by bubba
                            Im having a very similar issue.

                            First they changed there policy (overnight seemingly and not listed anywhere on there wesbite until a withdrawal is requested) that if your last deposit was with bitcoin u must withdraw via bitcoin. then after my payout was requested, they changed the rule that its 1000 max per bitcoin (instead of 15 i think. big change!!). After 2 normal 1000 payouts, my 3rd has been unconfirmed for over 48 hours now. I have never had this and dont know what to do. They say its just a slow network but i dunno. Betpop says just wait. Still 0 confirmations. I dont really understand bitcoin and I dont know what to do. Any advice is appreciated.
                            There is a network issue. There are three suggestions in this thread you can try



                            The viabtc accellerater has been working for people. It resets each hour and you need to submit your request within seconds to get into the queue though.
                            .
                            Comment
                            • NewYork8585
                              SBR Rookie
                              • 05-27-17
                              • 19

                              #15
                              Originally posted by Optional
                              There is a network issue. There are three suggestions in this thread you can try



                              The viabtc accellerater has been working for people. It resets each hour and you need to submit your request within seconds to get into the queue though.
                              My transaction isn't even showing, not even delayed just never sent. If there were delays and I was able to track it I honestly wouldn't care, it wouldn't be there fault. But obviously they messed up somewhere. When I received the text for today's payout it was already in my wallet, for the one yesterday still nothing.
                              Comment
                              • bubba
                                SBR MVP
                                • 09-29-05
                                • 2432

                                #16
                                Originally posted by Optional
                                There is a network issue. There are three suggestions in this thread you can try



                                The viabtc accellerater has been working for people. It resets each hour and you need to submit your request within seconds to get into the queue though.
                                Thank you but that stuff feels out of my abilities computer-wise. Maybe a silly question, but why wouldnt betpop do whats on that thread when I tell them it still has not been confirmed?

                                And maybe a dumber question- How is bitcoin supposed to be the "currency of the future" when simple transactions sometimes take days (or longer)?
                                Comment
                                • Buffalo Nickle
                                  SBR MVP
                                  • 11-12-14
                                  • 3228

                                  #17
                                  Getting paid via bitcoin is pretty nutty right now. Might as well fire off a few big bets and see how things go.
                                  Comment
                                  • NewYork8585
                                    SBR Rookie
                                    • 05-27-17
                                    • 19

                                    #18
                                    Originally posted by Buffalo Nickle
                                    Getting paid via bitcoin is pretty nutty right now. Might as well fire off a few big bets and see how things go.
                                    lol I already have. I literally keep 10 books funded at all times so i can keep betting and not compromise my planned payouts.
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 61390

                                      #19
                                      Originally posted by bubba

                                      Thank you but that stuff feels out of my abilities computer-wise. Maybe a silly question, but why wouldnt betpop do whats on that thread when I tell them it still has not been confirmed?

                                      And maybe a dumber question- How is bitcoin supposed to be the "currency of the future" when simple transactions sometimes take days (or longer)?
                                      They dont need to do it. Anyone can, if you have the transaction ID.

                                      And those things just sound hard. Each one takes no more than 30 seconds in reality. No tech ability needed really.

                                      As far as bitcoin being the future. Most transactions are still being processed within 10-20 mins but agree it takes away its usefulness as a money transfer solution when these delays and price swings happen at the same time. If they don't fix the problem, and soon, they are going to lose the money transfer customers to another crypto for sure.
                                      .
                                      Comment
                                      • bubba
                                        SBR MVP
                                        • 09-29-05
                                        • 2432

                                        #20
                                        Originally posted by Optional
                                        They dont need to do it. Anyone can, if you have the transaction ID.

                                        And those things just sound hard. Each one takes no more than 30 seconds in reality. No tech ability needed really.

                                        As far as bitcoin being the future. Most transactions are still being processed within 10-20 mins but agree it takes away its usefulness as a money transfer solution when these delays and price swings happen at the same time. If they don't fix the problem, and soon, they are going to lose the money transfer customers to another crypto for sure.
                                        Somehow after 2+ days, it went through before i did any of your fancy stuff.

                                        Whats your take optional, on making all withdrawals be bitcoin and max payout 1000 a day/3000 a week? when i deposited 2 months ago it was 15000/30000 i believe for daily and weekly limits. They changed the amounts this week Thats right, if someone depsoited 10k via bitcoin, they have basically changed the rules this week, that it will take you a month to get your $. I do not think that is right. If they are having trouble sending bitcoin, then at least open up the other withdrawal options for those that deposited with bitcoin (especially cause the deposit/withdraw rule is new and hidden and not listed on the website till you attempt a withdrawal)
                                        Comment
                                        • NewYork8585
                                          SBR Rookie
                                          • 05-27-17
                                          • 19

                                          #21
                                          Originally posted by bubba
                                          Somehow after 2+ days, it went through before i did any of your fancy stuff.

                                          Whats your take optional, on making all withdrawals be bitcoin and max payout 1000 a day/3000 a week? when i deposited 2 months ago it was 15000/30000 i believe for daily and weekly limits. They changed the amounts this week Thats right, if someone depsoited 10k via bitcoin, they have basically changed the rules this week, that it will take you a month to get your $. I do not think that is right. If they are having trouble sending bitcoin, then at least open up the other withdrawal options for those that deposited with bitcoin (especially cause the deposit/withdraw rule is new and hidden and not listed on the website till you attempt a withdrawal)
                                          There is no logical explanation as to why they wouldn't offer another out besides bitcoin especially since we pay the fee anyway. I'm guessing the book isn't seeing as much action now that basketball has mostly ended and non football season. But I bet all year round, baseball is my favorite!
                                          Comment
                                          • NewYork8585
                                            SBR Rookie
                                            • 05-27-17
                                            • 19

                                            #22
                                            Just an update they paid me out my first payment.. due to the price difference my payout was $100 less than when I initiated the payout. I'm happy I got paid, but not going to be one of those posters that will all of the sudden praise them. I still think there were stall tactics involved and I'm saying this knowing they read this post, they still owe me $2000 and I risk posing them off. Oh well.
                                            Comment
                                            • themike78
                                              SBR MVP
                                              • 07-01-13
                                              • 4873

                                              #23
                                              This is upsetting that they no longer payout other ways if you made a Bitcoin deposit. I prefer the P2P sometimes rather than all the b.s with Bitcoin . Transferring money to cards and waiting. Hopefully they rethink this policy.
                                              Comment
                                              • jyney
                                                SBR Hustler
                                                • 10-16-16
                                                • 50

                                                #24
                                                Thats why its hard keeping money in non- bitcoin only books, At Cloudbet and even Nitrogen you are paid within minutes
                                                Comment
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