Cloudbet ....not up with industry standards

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  • Courtesywipe
    SBR MVP
    • 09-02-11
    • 1623

    #1
    Cloudbet ....not up with industry standards
    I like to use cloudbet for LIVE wagering only. Mostly for the reason that they take forever to grade wagers. But normally their live wagering is graded fast and they have a great live wagering platform.

    Well..... the last few weeks live wagering grading times have been awful. Fir example today I have several live wagers that are waiting for grading now for 8-9 hours.

    I email support and they say they will look into it. But that was 3-4 hours ago.

    penetrating brutal
  • Optional
    Administrator
    • 06-10-10
    • 61374

    #2
    A few people have been posting the same observation about Cloudbet in recent days.

    Hopefully it's just a temporary glitch with the grading engine.
    .
    Comment
    • Courtesywipe
      SBR MVP
      • 09-02-11
      • 1623

      #3
      Come on Opti ..... I thought you had pull with these books! Just kidding man. Yeah hopefully they get their act together. They are sitting on a gold mine. If they tightened some shit up they could forge ahead as a go to book. Maybe their not interested in being at the top?
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61374

        #4
        Maybe not resourced well enough to compete with Nitrogen for he top spot?

        I don't know but agree they look to have potential to be more popular if they could smooth out the recurring issues.
        .
        Comment
        • Texans365
          SBR Hustler
          • 12-17-14
          • 96

          #5
          Cloudbet is top-funded BTC book. They hold 1K+ BTC in their could wallet.
          Also their daily deposit amount is impressive: https://www.walletexplorer.com/wallet/CloudBet.com
          I believe they take much more action than Nitro.
          They also are using the most expensive odds feed from betradar (their package costs approx. 50K/month). Nitro does not pay anythyng for Pinnacle's feed.

          Just wondering, why they cannot solve simple issues: customer support + some technical bugs.
          Comment
          • Courtesywipe
            SBR MVP
            • 09-02-11
            • 1623

            #6
            Originally posted by Texans365
            Cloudbet is top-funded BTC book. They hold 1K+ BTC in their could wallet.
            Also their daily deposit amount is impressive: https://www.walletexplorer.com/wallet/CloudBet.com
            I believe they take much more action than Nitro.
            They also are using the most expensive odds feed from betradar (their package costs approx. 50K/month). Nitro does not pay anythyng for Pinnacle's feed.

            Just wondering, why they cannot solve simple issues: customer support + some technical bugs.
            That's the million dollar question!!
            Comment
            • Courtesywipe
              SBR MVP
              • 09-02-11
              • 1623

              #7
              Make that 12 hours ...and counting
              Comment
              • Jnas
                SBR Wise Guy
                • 08-26-10
                • 760

                #8
                they pay fast but the site sux and they deal 26 cent baseball lines i'm done with them
                Comment
                • Courtesywipe
                  SBR MVP
                  • 09-02-11
                  • 1623

                  #9
                  ##- Please type your reply above this line -##
                  Your request has been updated. To respond, reply to this email.
                  Brandon Moher (Cloudbet)
                  Apr 5, 23:26 UTC
                  Hi,
                  Thanks for your patience with this,
                  We are currently experiencing some technical issues with our settlement and our technical team is working hard to resolve this matter as soon as possible.
                  We apologize for any inconvenience caused.
                  Best regards,
                  Brandon Moher
                  Cloudbet Support Team
                  Comment
                  • Courtesywipe
                    SBR MVP
                    • 09-02-11
                    • 1623

                    #10
                    14.5 hours.......

                    Funny part is they graded the first half wager of the same event immediately. But never graded the full game wager
                    Comment
                    • raiders72001
                      Senior Member
                      • 08-10-05
                      • 11110

                      #11
                      Originally posted by Texans365
                      Cloudbet is top-funded BTC book. They hold 1K+ BTC in their could wallet.
                      Also their daily deposit amount is impressive: https://www.walletexplorer.com/wallet/CloudBet.com
                      I believe they take much more action than Nitro.
                      They also are using the most expensive odds feed from betradar (their package costs approx. 50K/month). Nitro does not pay anythyng for Pinnacle's feed.

                      Just wondering, why they cannot solve simple issues: customer support + some technical bugs.
                      1. Nitrogen
                      2. Cloudbet - changed odds provider multiple times.
                      3. Betcoin
                      Last edited by raiders72001; 04-06-17, 01:28 AM.
                      Comment
                      • jjgold
                        SBR Aristocracy
                        • 07-20-05
                        • 388179

                        #12
                        Cloudbet probably has 3 people working for them
                        Comment
                        • krk1030
                          SBR Posting Legend
                          • 08-13-08
                          • 17610

                          #13
                          baseball odds and limits are crazy


                          wanted to take advantage of the bonus, but cant do it playing mlb.
                          Last edited by krk1030; 04-09-17, 12:25 PM.
                          Comment
                          • themike78
                            SBR MVP
                            • 07-01-13
                            • 4873

                            #14
                            Do they payout 24/7 within minutes like nitrogen? I'm interested in the bonus. And what is up with the loyalty points? Can you cash them in for free bets or something? I like nitro a lot but they only have points for poker not wagering. Also if I'm not mistaken I think cloudbet is based out of England. The time difference from the US might have something to do with the slow grading.
                            Last edited by themike78; 04-09-17, 02:41 PM.
                            Comment
                            • krk1030
                              SBR Posting Legend
                              • 08-13-08
                              • 17610

                              #15
                              Loyalty points dont seem to mean anything other than releasing the bonus.
                              Comment
                              • themike78
                                SBR MVP
                                • 07-01-13
                                • 4873

                                #16
                                Originally posted by krk1030
                                Loyalty points dont seem to mean anything other than releasing the bonus.
                                Thanks. That sucks no reason to play there then I guess. So they give you a bonus and you have to earn loyalty points to cash out? Garbage.
                                Comment
                                • krk1030
                                  SBR Posting Legend
                                  • 08-13-08
                                  • 17610

                                  #17
                                  I requested a withdrawl and it says needs manual approval can take up to 24 hours.

                                  Maybe just because it was so close to my deposit. I assume they wont let me get the bonus now but i simply cant tie up 6 grand when their baseball odds and limits are so bad.
                                  Comment
                                  • raiders72001
                                    Senior Member
                                    • 08-10-05
                                    • 11110

                                    #18
                                    Originally posted by krk1030
                                    I requested a withdrawl and it says needs manual approval can take up to 24 hours.

                                    Maybe just because it was so close to my deposit. I assume they wont let me get the bonus now but i simply cant tie up 6 grand when their baseball odds and limits are so bad.
                                    You should be able to cash out since bonuses are released very slowly. It's not the normal lump sum after meeting a rollover.

                                    • Loyalty points = stake (in mBTC) x price score (up to 1)
                                    • The price score is the square root of the odds, minus one (decimal odds). The maximum price score is 1.
                                    Comment
                                    • jjgold
                                      SBR Aristocracy
                                      • 07-20-05
                                      • 388179

                                      #19
                                      only good thing about book is the top software for a bitcoin type book

                                      Anything else I just do not see any value
                                      Comment
                                      • Winpro
                                        SBR High Roller
                                        • 01-29-08
                                        • 140

                                        #20
                                        jjgold
                                        What do you mean by the "top software"?
                                        Their software is very special. When I am not logged in I can see all tennis markets, but when I log in to my account the most of ITF matches disappear and I am not able to place bets on them. Yes, they've got the top limiting softwear I ever seen.
                                        Comment
                                        • Courtesywipe
                                          SBR MVP
                                          • 09-02-11
                                          • 1623

                                          #21
                                          I think they have the top LIVE betting around. When they grade in reasonable time obviously. The other thing I love about them is their payout times. They are faster than any book including Nitrogen when using Live wagering only.
                                          Comment
                                          • pierro
                                            SBR Rookie
                                            • 11-09-10
                                            • 48

                                            #22
                                            Cloudbet's multiple bet 3-games max stake is 50$. It doesnt make no sense. (Soccer)
                                            Comment
                                            • 70'sMan
                                              SBR Wise Guy
                                              • 02-12-12
                                              • 744

                                              #23
                                              Originally posted by pierro
                                              Cloudbet's multiple bet 3-games max stake is 50$. It doesnt make no sense. (Soccer)
                                              Want to be in the sportsbook business but don't want to take bets.
                                              Comment
                                              • sheepgotwool
                                                SBR Sharp
                                                • 12-18-14
                                                • 337

                                                #24
                                                Anyone get any payouts from them recently ? Are they quick still ? I would think this time of year they would have to be.
                                                Comment
                                                • 70'sMan
                                                  SBR Wise Guy
                                                  • 02-12-12
                                                  • 744

                                                  #25
                                                  No college football totals have been graded the entire day. Still have MLB games ungraded since midweek.
                                                  Comment
                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388179

                                                    #26
                                                    It's a a book you star far far away from

                                                    High risk
                                                    Comment
                                                    • WakingUpLines
                                                      SBR Rookie
                                                      • 09-08-17
                                                      • 11

                                                      #27
                                                      Shit at grading, stopped betting with them a few months back when they graded a tennis match 4 days later
                                                      Comment
                                                      • brooks85
                                                        SBR Aristocracy
                                                        • 01-05-09
                                                        • 44709

                                                        #28
                                                        anyone getting payouts on time from these guys?
                                                        Comment
                                                        • themike78
                                                          SBR MVP
                                                          • 07-01-13
                                                          • 4873

                                                          #29
                                                          Nitrogen much more reliable. Cloudbet is no good.
                                                          Comment
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